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Critical Insight MDR vs Netsurion comparison

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Binary Defense Logo

Binary Defense MDR

Read 13 Binary Defense MDR reviews
1,532 views|179 comparisons
100% willing to recommend
CI Security Logo

Critical Insight MDR

168 views|134 comparisons
Netsurion Logo

Netsurion

Read 24 Netsurion reviews
600 views|214 comparisons
92% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
Managed Detection and Response (MDR)
April 2024
Executive Summary

We performed a comparison between Critical Insight MDR and Netsurion based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR).
To learn more, read our detailed Managed Detection and Response (MDR) Report (Updated: April 2024).
Download the complete report
767,667 professionals have used our research since 2012.
Featured Review
Anonymous User
Improved our organization by multiplying our security forces and offers customizable event detection and response
Binary Defense MDR is primarily integrated into our AWS environment, but it is made up of multiple components. My technical lead said that it was... Read more →
Use Critical Insight MDR?
Kevin Lohan
Provides real-time alerting, a dedicated team, and around-the-clock monitoring
One of the primary benefits of using Netsurion for our organization is that, due to a mandate from our regulator, we are required to have robust... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
  • "From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
  • "The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
  • "It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
  • "Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
  • "Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
  • "After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
  • "The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

    • More Binary Defense MDR Pricing and Cost Advice →

    Information Not Available
  • "The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
  • "Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
  • "The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
  • "The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
  • "I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
  • "When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
  • "EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
  • "In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."

    • More Netsurion Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about Binary Defense MDR?
    Top Answer:The most valuable feature is reviewing tickets and the notes added by technicians.
    Read all 9 answers   →
    What is your experience regarding pricing and costs for Binary Defense MDR?
    Top Answer:Binary Defense is fairly priced. I would say that Binary Defense is flexible in negotiating and tailoring a solution… more »
    Read all 9 answers   →
    What needs improvement with Binary Defense MDR?
    Top Answer:The only area I see for improvement with Binary Defense is their service portal. It could benefit from some… more »
    Read all 9 answers   →
    Ask a question

    Earn 20 points

    What do you like most about Netsurion Managed Threat Protection?
    Top Answer:Expediting incident response is really great.
    Read all 6 answers   →
    What is your experience regarding pricing and costs for Netsurion Managed...
    Top Answer:Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They… more »
    Read all 5 answers   →
    What needs improvement with Netsurion Managed Threat Protection?
    Top Answer:There is one area that needs improvement and that is with the agents and the server that's on-site. The system… more »
    Read all 6 answers   →
    Comparisons
    Also Known As
    Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
    Critical Insight Managed Detection and Response
    Netsurion Managed Threat Protection, Netsurion EventTracker
    Learn More
    Binary Defense
    CI Security
    Netsurion
    Video Not Available
    Overview

    Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

    Visit us online at https://www.binarydefense.com

    Critical Insight™ MDR reduces threat dwell time from months to minutes.
    The Critical Insight Managed Detection and Response platform receives logs from our on-premises collector, from the cloud, or hybrid environments. Our best-in-class technology then prioritizes alerts to send to the Critical Insight Expert Analysts for investigation in the security operations centers.

    Our open XDR platform unifies your existing security telemetry to deliver wider attack surface coverage and deeper threat analytics resulting in greater security visibility. Our SOC does the heavy lifting for you of proactive threat hunting, event correlation and analysis, and provides you with guided remediation. The result is a force multiplier that allows your IT team to be confident and in control again while also maximizing all of your cybersecurity investments.

    Sample Customers
    Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
    Mason General Hospital and Family of Clinics, Optimum Energy
    The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
    Top Industries
    REVIEWERS
    Manufacturing Company33%
    Wholesaler/Distributor8%
    Insurance Company8%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Healthcare Company8%
    Financial Services Firm8%
    Manufacturing Company7%
    No Data Available
    REVIEWERS
    Financial Services Firm18%
    Computer Software Company9%
    Healthcare Company9%
    University9%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Manufacturing Company12%
    Government7%
    Financial Services Firm5%
    Company Size
    REVIEWERS
    Small Business31%
    Midsize Enterprise31%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise19%
    Large Enterprise45%
    No Data Available
    REVIEWERS
    Small Business38%
    Midsize Enterprise33%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business39%
    Midsize Enterprise17%
    Large Enterprise45%
    Buyer's Guide
    Managed Detection and Response (MDR)
    April 2024
    Download Free Report
    Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR). Updated: April 2024.
    DOWNLOAD NOW
    767,667 professionals have used our research since 2012.

    Critical Insight MDR is ranked 44th in Managed Detection and Response (MDR) while Netsurion is ranked 13th in Managed Detection and Response (MDR) with 24 reviews. Critical Insight MDR is rated 0.0, while Netsurion is rated 8.4. On the other hand, the top reviewer of Netsurion writes "The SOC center monitors, hunts, and notifies us of threats around the clock". Critical Insight MDR is most compared with CrowdStrike Falcon Complete, whereas Netsurion is most compared with Arctic Wolf Managed Detection and Response, CyberHat CYREBRO and Wazuh.

    See our list of best Managed Detection and Response (MDR) vendors.

    We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.