We performed a comparison between CrossBrowserTesting and SmartBear TestComplete based on real PeerSpot user reviews.
Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Functional Testing Tools."Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms."
"Selenium Grid allows testing multiple platforms to insure functionality for most users."
"The features that I find most useful and the ones that I use the most are local site testing, device and browser testing, and screenshots."
"At the moment, all our deploys depend on results of automation. If the tests are failing, then we know that something is wrong at the early stages of development."
"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive."
"I have found CrossBrowserTesting to be scalable."
"The ability to replay sessions is valuable for tracking down issues."
"The ability to choose from many devices is the best feature."
"When compared to other tools, it is very simple."
"The ease-of-use and quality of the overall product are above average."
"The reporting is ready to use and doesn't require any setup."
"TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications."
"The most valuable features are the desktop and mobile modules."
"Selenium integration."
"The database checkpoints detect problems which are difficult for a human resource to find."
"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."
"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."
"There should be more detailed training on CrossBrowserTesting."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"Elements of 'real' mobile/tablet testing could be sped up."
"This solution would benefit from faster testing and support for more devices."
"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."
"The "Getting Started" documentation for Selenium testing could be improved."
"Sometimes, some of their instances fail, particularly in older versions of browsers."
"If that engine could better identify more XPaths automatically and make the process more flexible, that would be better."
"The solution needs more training manuals or some form of online forum for learning. It needs more documentation."
"The artificial intelligence needs to be improved."
"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."
"This solution could be improved by making it easier to visualize where there is a failure without having to look at it in detail."
"Product is not stable enough and it crashes often."
"I didn't use it very heavily. One issue that I found was that there wasn't a quick way or a button to move Visual Basic scripts to TestComplete. We have a lot of such scripts in our organization, and it would be very useful to have some option to easily move these scripts. It is currently possible to convert these scripts to TestComplete, but it is not easy. I have to write some code, but everything is not available immediately."
"Increased performance with less memory and CPU usage."
Earn 20 points
CrossBrowserTesting is ranked 27th in Functional Testing Tools while SmartBear TestComplete is ranked 10th in Functional Testing Tools with 70 reviews. CrossBrowserTesting is rated 9.0, while SmartBear TestComplete is rated 7.6. The top reviewer of CrossBrowserTesting writes "Static screenshots are the feature most often used, because they are a simple method of detecting problems". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". CrossBrowserTesting is most compared with BrowserStack, Bitbar, Tricentis Tosca, LambdaTest and Sauce Labs, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish.
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