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Most Helpful Review
Find out what your peers are saying about CrossBrowserTesting vs. SmartBear TestComplete and other solutions. Updated: September 2020.
442,517 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The screen shot portal is essential for an easy way to run tests across hundreds of browsers and retrieve screenshots which then indicate success or failure.""I am able to continuously test my new releases across browser versions without issues.""This solution helps lower the overhead cost associated with buying multiple devices.""Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms.""CrossBrowserTesting allows us to test our site with real-world devices in real-world scenarios and find what we're missing.""When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site.""I can run a page through the screenshot tool, then send a URL with the results to my team."

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"The most valuable feature is the integration with Azure DevOps.""The most valuable feature of this solution is regression testing tools.""The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers.""The solution is great as a record and playback tool. It also has valuable regression testing.""Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well.""The database checkpoints detect problems which are difficult for a human resource to find.""Customer service and technical support responsiveness are high. Everyone is very professional.""The reporting is ready to use and doesn't require any setup."

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Cons
"Sometimes, some of their instances fail, particularly in older versions of browsers.""I have had quite a few issues trying to use a virtual machine to test our application on.""It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish.""This solution would benefit from faster testing and support for more devices.""The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."

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"What is currently missing from this solution is better support for mobile testing.""The artificial intelligence needs to be improved.""The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS.""The solution needs more training manuals or some form of online forum for learning. It needs more documentation.""The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS.""Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work.""Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover.""The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools."

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Pricing and Cost Advice
"CrossBrowserTesting offered the best value for its price.""It is worth the pricing as the product is supported on multiple platforms and browsers."

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"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team.""The license price for a physical machine is cheap, and for virtual machine, it is very expensive.""Our ROI is about $10,000 a year.""The option we chose was around $2,000 USD."

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Questions from the Community
Top Answer: CrossBrowserTesting allows us to test our site with real-world devices in real-world scenarios and find what we're missing.
Top Answer: This solution would benefit from faster testing and support for more devices.
Top Answer: We needed a consistent way to test our site against multiple browsers and devices. By having access to different devices sporting different versions of each OS, we can ensure our customers are going… more »
Top Answer: Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well.
Top Answer: I'm not sure if there are licensing costs involved in the solution. We simply bought the product outright and started using it.
Top Answer: The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS. Right now, Complete can test only on native… more »
Ranking
8th
Views
4,104
Comparisons
2,314
Reviews
8
Average Words per Review
358
Avg. Rating
9.0
4th
Views
19,140
Comparisons
12,770
Reviews
9
Average Words per Review
417
Avg. Rating
8.0
Popular Comparisons
Compared 46% of the time.
Compared 21% of the time.
Learn
SmartBear
SmartBear
Overview

CrossBrowserTesting is a cloud testing platform that gives instant access to 1500+ different real desktop and mobile browsers for testers, developers, and designers.

  • Native debugging tools make manual testing easy to inspect and correct HTML, CSS, and JavaScript errors on any browser.
  • Take automated screenshots across multiple browsers at once, then compare side-by-side against historical test runs.

TestComplete is a powerful and robust automated testing tool for mobileweb and desktop  applications. Quickly and easily create accurate and repeatable tests across multiple devices, platforms and environments – regardless of experience level. It supports multiple languages, modern control sets and integrates with open source frameworks and tools like Selenium, SoapUI and Jenkins.

Offer
Learn more about CrossBrowserTesting
Learn more about SmartBear TestComplete
Sample Customers
St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, WistiaCisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Top Industries
REVIEWERS
Financial Services Firm25%
University13%
Healthcare Company13%
Media Company13%
VISITORS READING REVIEWS
Computer Software Company34%
Comms Service Provider14%
Media Company10%
Insurance Company6%
REVIEWERS
Computer Software Company28%
Manufacturing Company11%
Financial Services Firm11%
Comms Service Provider11%
VISITORS READING REVIEWS
Computer Software Company38%
Comms Service Provider11%
Media Company6%
K 12 Educational Company Or School6%
Company Size
REVIEWERS
Small Business38%
Midsize Enterprise19%
Large Enterprise44%
REVIEWERS
Small Business16%
Midsize Enterprise38%
Large Enterprise46%
Find out what your peers are saying about CrossBrowserTesting vs. SmartBear TestComplete and other solutions. Updated: September 2020.
442,517 professionals have used our research since 2012.
CrossBrowserTesting is ranked 8th in Functional Testing Tools with 8 reviews while SmartBear TestComplete is ranked 4th in Functional Testing Tools with 8 reviews. CrossBrowserTesting is rated 9.0, while SmartBear TestComplete is rated 8.0. The top reviewer of CrossBrowserTesting writes "Static screenshots are the feature most often used, because they are a simple method of detecting problems". On the other hand, the top reviewer of SmartBear TestComplete writes "Easy set up and test creation but the test object repository needs improvement". CrossBrowserTesting is most compared with BrowserStack, Sauce Labs, Micro Focus UFT One, Tricentis Tosca and Katalon Studio, whereas SmartBear TestComplete is most compared with Ranorex Studio, Tricentis Tosca, Katalon Studio, Micro Focus UFT One and Telerik Test Studio. See our CrossBrowserTesting vs. SmartBear TestComplete report.

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We monitor all Functional Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.