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Top Review
Find out what your peers are saying about CrossBrowserTesting vs. SmartBear TestComplete and other solutions. Updated: September 2021.
542,721 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"CrossBrowserTesting allows us to test our site with real-world devices in real-world scenarios and find what we're missing.""When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site.""I can run a page through the screenshot tool, then send a URL with the results to my team.""Each new session started with the live testing feature allows for a cleared browser and new experience to be able to not only see these attributes on the page clearly but also pass clean data."

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"The most valuable feature of this solution is regression testing tools.""The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers.""The solution is great as a record and playback tool. It also has valuable regression testing.""Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well.""The reporting is ready to use and doesn't require any setup.""The most valuable features are the desktop and mobile modules.""TestComplete is simple, it's a very easy-to-use tool.""The database checkpoints detect problems which are difficult for a human resource to find."

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Cons
"This solution would benefit from faster testing and support for more devices.""The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default.""Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."

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"The artificial intelligence needs to be improved.""The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS.""The solution needs more training manuals or some form of online forum for learning. It needs more documentation.""The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS.""The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools.""The licensing costs are a little bit high and should be reduced.""Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work.""Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."

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Pricing and Cost Advice
"SmartBear offers bundles of products that work together."

More CrossBrowserTesting Pricing and Cost Advice »

"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team.""The option we chose was around $2,000 USD.""The licensing costs are in the range of $1,000 to $3,000.""The license price for a physical machine is cheap, and for virtual machine, it is very expensive.""Our ROI is about $10,000 a year.""The pricing is a little above average — it could be lower.""It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."

More SmartBear TestComplete Pricing and Cost Advice »

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Questions from the Community
Top Answer: Each new session started with the live testing feature allows for a cleared browser and new experience to be able to not only see these attributes on the page clearly but also pass clean data.
Top Answer: SmartBear offers bundles of products that work together. If you find yourself utilizing other project management programs in addition to testing programs such as this, it is helpful to have programs… more »
Top Answer: Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing. This is one of the few concerns our team has had while trying… more »
Top Answer: The initial setup is pretty easy and it's quick to deploy.
Top Answer: The price is moderate. It's not the cheapest or the most expensive if you compare it with other competitors. It's okay.
Top Answer: We have something called Name Mapping in TestComplete it is the only Name Mapping that is available for TestComplete. If they allowed two Name Mappings, or run Name Mapping in run time, that would be… more »
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16th
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3,397
Comparisons
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3
Average Words per Review
516
Rating
9.7
4th
Views
14,640
Comparisons
10,378
Reviews
15
Average Words per Review
484
Rating
8.2
Comparisons
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Overview

CrossBrowserTesting is a cloud testing platform that gives instant access to 1500+ different real desktop and mobile browsers for testers, developers, and designers.

  • Native debugging tools make manual testing easy to inspect and correct HTML, CSS, and JavaScript errors on any browser.
  • Take automated screenshots across multiple browsers at once, then compare side-by-side against historical test runs.

TestComplete is a powerful and robust automated testing tool for mobileweb and desktop  applications. Quickly and easily create accurate and repeatable tests across multiple devices, platforms and environments – regardless of experience level. It supports multiple languages, modern control sets and integrates with open source frameworks and tools like Selenium, SoapUI and Jenkins.

Offer
Learn more about CrossBrowserTesting
Learn more about SmartBear TestComplete
Sample Customers
St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Top Industries
REVIEWERS
Financial Services Firm22%
University11%
Healthcare Company11%
Media Company11%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider18%
Insurance Company6%
Media Company6%
REVIEWERS
Computer Software Company32%
Manufacturing Company9%
Construction Company9%
Financial Services Firm9%
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider14%
Government7%
Manufacturing Company7%
Company Size
REVIEWERS
Small Business35%
Midsize Enterprise18%
Large Enterprise47%
REVIEWERS
Small Business23%
Midsize Enterprise33%
Large Enterprise44%
Find out what your peers are saying about CrossBrowserTesting vs. SmartBear TestComplete and other solutions. Updated: September 2021.
542,721 professionals have used our research since 2012.

CrossBrowserTesting is ranked 16th in Functional Testing Tools with 3 reviews while SmartBear TestComplete is ranked 4th in Functional Testing Tools with 14 reviews. CrossBrowserTesting is rated 9.6, while SmartBear TestComplete is rated 8.2. The top reviewer of CrossBrowserTesting writes "Live testing gives us the ability to identify potential issues on different browsers and devices proving to be a very useful tool". On the other hand, the top reviewer of SmartBear TestComplete writes "Speed, configuration consistency, and accuracy of tests with fantastic results". CrossBrowserTesting is most compared with BrowserStack, Tricentis Tosca, Sauce Labs, LambdaTest and Bitbar, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Micro Focus UFT One, Ranorex Studio and BrowserStack. See our CrossBrowserTesting vs. SmartBear TestComplete report.

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We monitor all Functional Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.