Anonymous UserChief Information Officer and Senior Vice President at a consumer goods company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"CrowdStrike side, Falcon is the Endpoint Detection, Overwatch is the service that sits behind it. From a human point of view looks at the anomalies that normal AI and machine learning couldn't catch. So it is the combination of the two that really works well."
"Its machine learning and AI features are good."
"The solution is user-friendly."
"The solution is easy to deploy and manage."
"It's not a signature-based solution, which is ideal for us."
"We found the initial setup to be quick and easy for the most part."
"It has good visibility, works well, and it is fast."
"The real-time response features are valuable for us."
"The installation was straightforward."
"It really is an expensive product in the South African market. And they need people in our country. Their partner program isn't yet where it should be. They need a lot of work and there's a lot of improvement needed."
"It would be nice to have full-scale ESR reporting."
"The customization could be tweaked. We can do a bunch of custom dashboards. However, the one thing that I'm not a fan of is when you go to do an investigation, the way that the processes are laid out on the screen is very bland looking. While the information is there, it could be laid out better."
"We're a small organization. I'm not sure how it would fare if you were larger and had more and more users and added complexity."
"In a future release, it would be ideal if they could add reporting and action histories to their suite of features."
"The reporting could be better. It's not as good as it could be."
"The performance slows down by between 10% and 40%, depending on what type of work the machine is doing."
"The documentation that they had for the use of their API's was not very helpful."
"The only feature needing improvement which comes to mind is the need for better pricing for the licensing."
"The price is okay, although you're not going to get away cheap when it comes to security."
"At approximately €60 per machine, per year, I think that it's a good price point."
"It is a fairly firm price. It is not the cheapest solution, but if you take the complete team into consideration, it is a great value."
"The average price is approximately $500 per customer."
"CrowdStrike is more expensive than SentinelOne. Licensing works on the number of agents and the modules you buy. CrowdStrike has different modules, such as Falcon, Falcon Overwatch, Falcon Complete, etc. The pricing depends upon the module that the customer wants. They have different Incident Response (IR) teams, which are very expensive."
"They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license."
"Its price is very high. CrowdStrike Falcon Complete is 50% more expensive than Cisco AMP for Endpoints."
"There is a license for this solution and everything is included. However, The price of the could be lower."
"I believe there is a per-seat license"
Falcon Complete: Endpoint protection delivered as a service. The highest level of endpoint security maturity delivered immediately, without the burden of building and managing it yourself.
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FireEye Managed Defense is a managed detection and response (MDR) service that combines industry-recognized cyber security expertise, FireEye technology and unparalleled knowledge of attackers to help minimize the impact of a breach.
CrowdStrike Falcon Complete is ranked 1st in Managed Detection and Response (MDR) with 24 reviews while FireEye Managed Defense is ranked 9th in Managed Detection and Response (MDR) with 1 review. CrowdStrike Falcon Complete is rated 8.4, while FireEye Managed Defense is rated 9.0. The top reviewer of CrowdStrike Falcon Complete writes "Provides good network visibility, easy to work with, and deep inspection provides valuable insight". On the other hand, the top reviewer of FireEye Managed Defense writes "The MDR team does a good job of giving us limited, periodic briefings". CrowdStrike Falcon Complete is most compared with Secureworks Red Cloak MDR, Arctic Wolf AWN CyberSOC, Sophos Managed Threat Response, Red Canary MDR and Paladion MDR, whereas FireEye Managed Defense is most compared with Trend Micro Managed XDR, Arctic Wolf AWN CyberSOC, Cisco MDR, eSentire and BlueVoyant Managed Security Services.
See our list of best Managed Detection and Response (MDR) vendors.
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