CrowdStrike Falcon Complete vs FireEye Managed Defense [EOL] comparison

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Executive Summary

We performed a comparison between CrowdStrike Falcon Complete and FireEye Managed Defense [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, SentinelOne and others in Managed Detection and Response (MDR).
To learn more, read our detailed Managed Detection and Response (MDR) Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating.""The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on.""The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor.""The most valuable feature is reviewing tickets and the notes added by technicians.""Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done.""Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted.""The case interface is Binary Defense MDR's most valuable feature.""The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

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"I like Falcon's AI functionality and vulnerability management. That has been so helpful. Falcon Complete can manage vulnerabilities, quarantine threats, and do all kinds of forensic incident analysis. It's a lightweight solution that only uses 1% of the CPU, which is a game changer. Other EDRs have had high CPU usage.""The endpoint detection and response is very valuable.""It has good visibility, works well, and it is fast.""The most valuable feature of CrowdStrike Falcon Complete is the lightweight design, easily manageable portal, and minimal IT maintenance required.""The most valuable feature of this solution is the real-time visibility into what is happening in your endpoint.""One unique thing that they offer is a breach warranty. We basically have a warranty of up to $100,000 should there be any breach that they're not able to manage.""The features I have found valuable are artificial intelligence, which protects us against malicious forces of any kind, and device control through the remote execution tool.""It is very simple to use and not overly technical."

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"The installation was straightforward.""It is a very scalable solution."

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Cons
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements.""The current reporting system could benefit from improvement.""It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR.""Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine.""If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today.""I would like to get more reports from Binary Defense about what they're blocking.""The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English.""I would like to see more frequent check-ins with our security status."

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"The technical support is satisfactory, but there is room for improvement to enhance it.""The initial setup was slightly complex although it's an easier solution.""We'd like the pricing to be a bit lower in the future.""Pricing is definitely a problem. It could be cheaper for licensing.""At the moment, nothing is missing in CrowdStrike Falcon Complete. I'm amazed by it. It's perfect and I'm not aware of any other vendors that provide its features, but it would also depend on the configuration and policy management of the solution, for example, I can bring you an EDR solution and configure it badly, so it won't do anything. It also depends on the people, not just the technology you're obtaining, so this is the most important thing to do for all solutions, even for firewalls. You can obtain a firewall and if you permit everyone to go through it, then it's useless. What could be improved in CrowdStrike Falcon Complete is its management console. Currently, that console is on the cloud, so if the cloud is compromised, then the management console would also be compromised, and that's quite risky.""CrowdStrike Falcon Complete could improve by having advanced features, such as SOC, and HDR. There would have been a lot of processes involved.""The analysis of the investigation of the incident could be easier.""The reporting could be better. It's not as good as it could be."

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"Its user interface could be better.""The only feature needing improvement which comes to mind is the need for better pricing for the licensing."

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Pricing and Cost Advice
  • "The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
  • "From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
  • "The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
  • "It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
  • "Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
  • "Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
  • "After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
  • "The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."
  • More Binary Defense MDR Pricing and Cost Advice →

  • "The price is okay, although you're not going to get away cheap when it comes to security."
  • "At approximately €60 per machine, per year, I think that it's a good price point."
  • "It is a fairly firm price. It is not the cheapest solution, but if you take the complete team into consideration, it is a great value."
  • "The average price is approximately $500 per customer."
  • "CrowdStrike is more expensive than SentinelOne. Licensing works on the number of agents and the modules you buy. CrowdStrike has different modules, such as Falcon, Falcon Overwatch, Falcon Complete, etc. The pricing depends upon the module that the customer wants. They have different Incident Response (IR) teams, which are very expensive."
  • "They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license."
  • "Its price is very high. CrowdStrike Falcon Complete is 50% more expensive than Cisco AMP for Endpoints."
  • "There is a license for this solution and everything is included. However, The price of the could be lower."
  • More CrowdStrike Falcon Complete Pricing and Cost Advice →

  • "I believe there is a per-seat license"
  • "It is an expensive solution."
  • More FireEye Managed Defense [EOL] Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature is reviewing tickets and the notes added by technicians.
    Top Answer:Binary Defense is fairly priced. I would say that Binary Defense is flexible in negotiating and tailoring a solution… more »
    Top Answer:The only area I see for improvement with Binary Defense is their service portal. It could benefit from some… more »
    Top Answer:I am not a CrowdStrike fanboy, but as an IT leader, they make my life easy. I like proactive monitoring and remediation… more »
    Top Answer:If you are looking from an IT standpoint, you get what you pay for. There is proactive monitoring in addition to the… more »
    Top Answer:The biggest thing is to scan into your Office 365 environment, not from a cloud access security broker standpoint, but… more »
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    Comparisons
    Also Known As
    Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
    Falcon Complete
    Learn More
    Overview

    Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

    Visit us online at https://www.binarydefense.com

    Falcon Complete: Endpoint protection delivered as a service. The highest level of endpoint security maturity delivered immediately, without the burden of building and managing it yourself.

    Try Falcon for free at https://go.crowdstrike.com/

    FireEye Managed Defense is a managed detection and response (MDR) service that combines industry-recognized cyber security expertise, FireEye technology and unparalleled knowledge of attackers to help minimize the impact of a breach.

    Sample Customers
    Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
    Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
    Globe Telecom, Landbank of the Philippines, Luz Technologies, Northshore Utility District, Penn State Health Milton S. Hershey Medical Center, Teck Resources, Vodafone
    Top Industries
    REVIEWERS
    Manufacturing Company33%
    Comms Service Provider8%
    Sports Company8%
    Recreational Facilities/Services Company8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm8%
    Healthcare Company8%
    Manufacturing Company7%
    REVIEWERS
    Computer Software Company27%
    Financial Services Firm15%
    Construction Company10%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Manufacturing Company7%
    Financial Services Firm7%
    Government7%
    No Data Available
    Company Size
    REVIEWERS
    Small Business31%
    Midsize Enterprise31%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise19%
    Large Enterprise45%
    REVIEWERS
    Small Business42%
    Midsize Enterprise21%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise22%
    Large Enterprise49%
    No Data Available
    Buyer's Guide
    Managed Detection and Response (MDR)
    March 2024
    Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, SentinelOne and others in Managed Detection and Response (MDR). Updated: March 2024.
    765,234 professionals have used our research since 2012.

    CrowdStrike Falcon Complete is ranked 1st in Managed Detection and Response (MDR) with 74 reviews while FireEye Managed Defense [EOL] doesn't meet the minimum requirements to be ranked in Managed Detection and Response (MDR) with 2 reviews. CrowdStrike Falcon Complete is rated 8.6, while FireEye Managed Defense [EOL] is rated 9.0. The top reviewer of CrowdStrike Falcon Complete writes "Great next-generation antivirus with breach warranty and good intrusion protection". On the other hand, the top reviewer of FireEye Managed Defense [EOL] writes "Stable solution with a good customer support service ". CrowdStrike Falcon Complete is most compared with Arctic Wolf Managed Detection and Response, Blackpoint Cyber MDR, Secureworks Taegis ManagedXDR, Sophos MDR and Red Canary MDR, whereas FireEye Managed Defense [EOL] is most compared with .

    See our list of best Managed Detection and Response (MDR) vendors.

    We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.