We performed a comparison between CrowdStrike Falcon Complete and SentinelOne Vigilance based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"The case interface is Binary Defense MDR's most valuable feature."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"CrowdStrike Falcon Complete provides complete details of any malicious activity, including the impact date and file source."
"The detection and response times are impressive."
"Endpoint protection is the most valuable feature of CrowdStrike Falcon Complete at this moment."
"It's not a signature-based solution, which is ideal for us."
"The most valuable feature of CrowdStrike Falcon Complete is the lightweight design, easily manageable portal, and minimal IT maintenance required."
"Its machine learning and AI features are good."
"The threat response from this solution is very comprehensive. It not only allows us to detect the threat, but also to isolate it and check the recovery capability of the compromised system."
"I would recommend Falcon Complete for anyone looking for a cheaper alternative that's almost the same quality as Cortex."
"The endpoint security software is great."
"The most valuable feature of the solution is its performance, which is very important for us in our company."
"The initial setup process was straightforward."
"The solution is very easy to use."
"The most valuable feature is that it works and isn't compromised. Other solutions I have used have all been compromised and SentinelOne is the only one that hasn't been compromised as far as I understand."
"The best feature of this solution is the third-party management aspect. An external company oversees the tool's management and monitors the data it generates. If the EDR detects suspicious activity, it will react accordingly and take necessary actions, such as blocking a device."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"The most valuable feature is protection against ransomware and malware."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"We found a couple of bugs in the user interface."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"I would like to get more reports from Binary Defense about what they're blocking."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"I would like to see more frequent check-ins with our security status."
"What could be improved in CrowdStrike Falcon Complete is the threat hunting feature and the insights it provides, in particular, the variable analysis feature. Protection against zero-day threats and sandboxing could also be improved in CrowdStrike Falcon Complete. If you compare it with other solutions, it can go head-to-head, but the features I mentioned still need improvement."
"The solution is costlier compared to other solutions, which may be a concern for price-sensitive customers."
"It would be nice to have full-scale ESR reporting."
"The initial setup was slightly complex although it's an easier solution."
"Crowdstrike could be cheaper. It's pricier than Carbon Black."
"I would like to see CrowdStrike Falcon Complete XDR integrate more effectively with other technologies."
"Its support should be improved. The product is amazing, but the problem is that their support team is overconfident about the product. If something happens, they don't listen. They keep arguing with the customer. It should have more reporting. Reports are not that customizable. We need customizable reports for our customers, but they not there in CrowdStrike as well as SentinelOne."
"As of recent, their MITRE scores were not as good as in years past."
"Sometimes, SentinelOne Vigilance also detects false positives, which are not true. In such cases, we need to make changes in the policies on the dashboard accordingly."
"There's no problem with how this product works, but the toughest challenge that customers find is with its deployment and tuning. Getting it tuned properly takes some time. You can deploy it with just about anything, but it's always a challenge."
"When upgrades are required on the server, you need to almost remove SentinelOne Vigilance completely off the system. We put SentinelOne Vigilance on silence for the monitor mode, but we were having trouble upgrading the server. I had to remove SentinelOne Vigilance completely from the server, but that meant that all the previous logs of attacks I wanted to look at on the server were gone. This is one thing they need to improve, they need better compatibility with the Microsoft Windows service. I should not have to remove the agent completely to upgrade the service."
"The tool needs improvement in clear communication and detection."
"SentinelOne Vigilance doesn't actively monitor incoming emails or offer an email plugin for Outlook."
"It is not easy to remove the customer without the dashboard."
"SentinelOne Vigilance doesn't have a direct connection with MSPs."
"The process to replicate exclusions is not user-friendly."
CrowdStrike Falcon Complete is ranked 1st in Managed Detection and Response (MDR) with 74 reviews while SentinelOne Vigilance is ranked 4th in Managed Detection and Response (MDR) with 18 reviews. CrowdStrike Falcon Complete is rated 8.6, while SentinelOne Vigilance is rated 8.4. The top reviewer of CrowdStrike Falcon Complete writes "Great next-generation antivirus with breach warranty and good intrusion protection". On the other hand, the top reviewer of SentinelOne Vigilance writes "Very easy to use with multiple options for licensing and scaling". CrowdStrike Falcon Complete is most compared with Arctic Wolf Managed Detection and Response, Blackpoint Cyber MDR, Secureworks Taegis ManagedXDR, Sophos MDR and Rapid7 MDR, whereas SentinelOne Vigilance is most compared with Huntress, Blackpoint Cyber MDR, Secureworks Taegis ManagedXDR, Sophos MDR and Arctic Wolf Managed Detection and Response. See our CrowdStrike Falcon Complete vs. SentinelOne Vigilance report.
See our list of best Managed Detection and Response (MDR) vendors.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
