We compared CrowdStrike Falcon and Fortinet FortiEDR based on our user's reviews in several parameters.
CrowdStrike Falcon is praised for its strong threat detection capabilities, advanced technology, and effective incident response, with user-friendly interface and proactive threat hunting. Fortinet FortiEDR offers advanced threat detection, efficient security, and seamless integration, with emphasis on improving user interface and usability. CrowdStrike Falcon focuses on real-time monitoring, while Fortinet FortiEDR highlights flexible deployment options and scalability.
Features: CrowdStrike Falcon stands out for its robust threat detection, advanced machine learning, and proactive threat hunting capabilities. Fortinet FortiEDR excels in advanced threat detection, efficient endpoint security, and flexible deployment options with scalability.
Pricing and ROI: The setup cost for CrowdStrike Falcon is described as straightforward and hassle-free, requiring minimal effort. Users appreciate the flexible and customizable licensing options. Meanwhile, Fortinet FortiEDR also offers a straightforward setup process with minimal effort required. Customers are satisfied with the flexibility and options provided for licensing., CrowdStrike Falcon delivers significant ROI with improved cybersecurity and threat detection capabilities, while Fortinet FortiEDR also provides positive ROI according to user feedback.
Room for Improvement: CrowdStrike Falcon could improve its user interface, reporting capabilities, integration options, detection accuracy, customer support, and system performance. Fortinet FortiEDR could benefit from enhancements in its user interface, setup process, documentation, training resources, reporting capabilities, and dashboards.
Deployment and customer support: The reviews for CrowdStrike Falcon indicate that the duration to establish the tech solution varies among users, with some taking three months for deployment and others only needing a week for setup. In contrast, Fortinet FortiEDR has users reporting either three months for deployment and an additional week for setup or just one week for both., Users highly praised the customer service of CrowdStrike Falcon, finding the team responsive, knowledgeable, and reliable. On the other hand, customers expressed satisfaction with Fortinet FortiEDR's customer service, noting excellent assistance and guidance.
The summary above is based on 70 interviews we conducted recently with CrowdStrike Falcon and Fortinet FortiEDR users. To access the review's full transcripts, download our report.
"The solution has improved my organization by automating the detection and reporting of unwanted applications so we're aware of them and can respond appropriately."
"As long as the machine is connected to the Internet, and CrowdStrike is running, then it will be on and we will have visibility; no VPNing in or making some type of network connection. CrowdStrike always there and running in the background; for us, that is big. We wanted something that could give us data as long as the machines connected to the Internet and be almost invisible to the employees."
"At this point what is most valuable is the interface, which is easy to navigate."
"The anomaly detection is the most valuable feature."
"The most valuable aspects of CrowdStrike Falcon for me are its device observability, identification, and software and OS recognition."
"Everything we've done with CrowdStrike is due to Arctic Wolf. We don't even need to get alerts from CrowdStrike anymore. It'll send those to Arctic Wolf, and then Arctic Wolf analyzes those and let us know if there's a major issue."
"This solution consistently releases improvements. They have communicated their next two years of development which is powerful and covers all of our needs."
"CrowdStrike Falcon offers a comprehensive dashboard that is highly effective in protecting against and blocking external infiltration attempts."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The price is low and quite competitive with others."
"This is stable and scalable."
"The solution was relatively easy to deploy."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"CrowdStrike Falcon could improve by having an easier way to search and use the interface for extracting queries from the data. The interface could improve."
"This solution could be improved with greater scope for admins to make changes to the solution."
"I would like to see a more accurate integration and an option to check the local machine."
"Unfortunately, native applications are not supported."
"The overall cost of CrowdStrike Falcon could be reduced."
"Basically, they don't cover legacy OS or applications. That's the only issue we're concerned about"
"The biggest issue with Falcon as a standalone product is it doesn't have very much reporting."
"On the firewall management side, there should be more granularity. There should also be more granularity for device control. Everything else is brilliant."
"The only minor concern is occasional interference with desired programs."
"Making the portal mobile friendly would be helpful when I am out of office."
"The dashboard isn't easy to access and manage."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"We find the solution to be a bit expensive."
"FortiEDR can be improved by providing more detailed reporting."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 105 reviews while Fortinet FortiEDR is ranked 13th in Endpoint Detection and Response (EDR) with 30 reviews. CrowdStrike Falcon is rated 8.8, while Fortinet FortiEDR is rated 8.0. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Fortinet FortiEDR writes "A proactive solution that works as a proactive upgrade from a firewall". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Fortinet FortiEDR is most compared with Fortinet FortiClient, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and ESET Endpoint Protection Platform. See our CrowdStrike Falcon vs. Fortinet FortiEDR report.
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