We compared CrowdStrike Falcon and Fortinet FortiEDR based on our user's reviews in several parameters.
CrowdStrike Falcon is praised for its strong threat detection capabilities, advanced technology, and effective incident response, with user-friendly interface and proactive threat hunting. Fortinet FortiEDR offers advanced threat detection, efficient security, and seamless integration, with emphasis on improving user interface and usability. CrowdStrike Falcon focuses on real-time monitoring, while Fortinet FortiEDR highlights flexible deployment options and scalability.
Features: CrowdStrike Falcon stands out for its robust threat detection, advanced machine learning, and proactive threat hunting capabilities. Fortinet FortiEDR excels in advanced threat detection, efficient endpoint security, and flexible deployment options with scalability.
Pricing and ROI: The setup cost for CrowdStrike Falcon is described as straightforward and hassle-free, requiring minimal effort. Users appreciate the flexible and customizable licensing options. Meanwhile, Fortinet FortiEDR also offers a straightforward setup process with minimal effort required. Customers are satisfied with the flexibility and options provided for licensing., CrowdStrike Falcon delivers significant ROI with improved cybersecurity and threat detection capabilities, while Fortinet FortiEDR also provides positive ROI according to user feedback.
Room for Improvement: CrowdStrike Falcon could improve its user interface, reporting capabilities, integration options, detection accuracy, customer support, and system performance. Fortinet FortiEDR could benefit from enhancements in its user interface, setup process, documentation, training resources, reporting capabilities, and dashboards.
Deployment and customer support: The reviews for CrowdStrike Falcon indicate that the duration to establish the tech solution varies among users, with some taking three months for deployment and others only needing a week for setup. In contrast, Fortinet FortiEDR has users reporting either three months for deployment and an additional week for setup or just one week for both., Users highly praised the customer service of CrowdStrike Falcon, finding the team responsive, knowledgeable, and reliable. On the other hand, customers expressed satisfaction with Fortinet FortiEDR's customer service, noting excellent assistance and guidance.
The summary above is based on 70 interviews we conducted recently with CrowdStrike Falcon and Fortinet FortiEDR users. To access the review's full transcripts, download our report.
"It provides very good protection and the ability to crosscheck environments."
"The most valuable feature is the indicator of compromise, which show you what file was either quarantined or removed."
"Their endpoint is pretty flawless. There is no lag on the machines at all. Even though I have a good overview of all the machines, that's pretty much the most valuable feature of CrowdStrike Falcon."
"There's almost no maintenance required. It's very low if there's any at all."
"The most valuable feature is the activity dashboard because it gives you a holistic view of your environment from a security standpoint."
"We like Falcon's network visibility. We can see how threats are evolving on PCS or in the company network. The solution's real-time incident response is very fast."
"It helps us to identify the threats according to the behavior of any process that is running on any particular system. It helps immensely to identify any malicious behavior on any endpoints."
"At this point what is most valuable is the interface, which is easy to navigate."
"The price is low and quite competitive with others."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The stability is very good."
"CrowdStrike Falcon by itself does not supply in-depth reporting."
"The Integration with tools, SOC tools, could be better."
"Technical support could be better than what is currently offered."
"The management of log aggregation is in need of improvement."
"It would be nice if they did have some sort of Active Directory tie-in, whether that be Azure or on-prem. Sometimes, it is difficult for us to determine if we are missing any endpoints or servers in CrowdStrike. We honestly don't have a great inventory, but it would be nice if CrowdStrike had a way to say this is everything in your environment, Active Directory-wise, and this is what doesn't have sensors. They try to do that now with a function that they have built-in, but I have been unsuccessful in having it help us identify what needs a sensor. So, better visibility of what doesn't have a sensor in our environment would be helpful."
"Dashboard creation is one of the areas for improvement in CrowdStrike Falcon. Sometimes, management asks for a custom dashboard, so my team has to collect data from CrowdStrike Falcon, integrate that in Splunk, then create the dashboard in Splunk. The Splunk dashboard is more elaborate, so the CrowdStrike Falcon dashboard needs improvement. Another area for improvement in the tool is the malware detection report, as it needs to be more detailed and include some graphics so that if you want to present that data in a nutshell, it's easier to do. For example, the report should consist of some graphical representation that shows a month's worth of data. In terms of an additional feature I'd like CrowdStrike Falcon to have, it's the device posture assessment feature that detects the device posture within the network. Whichever device connects to the corporate network, my company should be able to analyze the device posture. Then there should be communication with the network, which means that as soon as a device connects, CrowdStrike Falcon can assess the device posture, detect its corporate asset, and decide whether it should be allowed on the network."
"Sometimes CrowdStrike changes the GUI, and they need to be better at informing us and providing guidance concerning that."
"Some of Falcon's features are a bit pricey."
"FortiEDR can be improved by providing more detailed reporting."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"Making the portal mobile friendly would be helpful when I am out of office."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"We'd like to see more one-to-one product presentations for the distribution channels."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The only minor concern is occasional interference with desired programs."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 104 reviews while Fortinet FortiEDR is ranked 13th in Endpoint Detection and Response (EDR) with 30 reviews. CrowdStrike Falcon is rated 8.6, while Fortinet FortiEDR is rated 8.0. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Fortinet FortiEDR writes "A proactive solution that works as a proactive upgrade from a firewall". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Fortinet FortiEDR is most compared with Fortinet FortiClient, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and ESET Endpoint Protection Platform. See our CrowdStrike Falcon vs. Fortinet FortiEDR report.
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