We compared Tanium and CrowdStrike Falcon based on our user's reviews in several parameters.
Tanium and CrowdStrike Falcon offer robust endpoint security solutions with unique strengths. Tanium provides comprehensive visibility, strong security measures, and powerful analytics capabilities, while praised for its customer service but faces concerns over pricing and performance. On the other hand, CrowdStrike Falcon is commended for its threat detection, reliable protection, and seamless integration, with reasonable pricing and positive ROI, but users call for improvements in user interface, reporting, and integration options.
Features: Tanium's valuable features include comprehensive visibility into endpoints, effective security measures, efficient endpoint management, and powerful analytics. In comparison, CrowdStrike Falcon excels in robust threat detection, advanced machine learning technology, and proactive threat hunting capabilities.
Pricing and ROI: Tanium's setup cost is higher compared to other products in the market, requiring additional resources and time. Users find the licensing complex and require negotiation. On the other hand, CrowdStrike Falcon's setup cost is straightforward and hassle-free, requiring minimal effort. Users appreciate the flexible and customizable licensing options., Tanium's ROI is highlighted by improved efficiency, cost savings, and increased productivity through streamlined IT operations, enhanced security measures, and centralized management. Meanwhile, CrowdStrike Falcon delivers positive results with enhanced cybersecurity capabilities, cost savings, and increased productivity through real-time monitoring and user-friendly interface.
Room for Improvement: Tanium users have highlighted the need for better system performance, improved documentation, and more customization options. In comparison, users of CrowdStrike Falcon have suggested enhancing the user interface, reporting capabilities, integration options, and addressing detection issues and customer support efficiency.
Deployment and customer support: The user reviews show that the duration required to establish a new tech solution varies for both Tanium and CrowdStrike Falcon. Tanium users reported spending three months on deployment and an additional week on setup, while some CrowdStrike Falcon users mentioned needing a week for setup and deployment. It is important to carefully evaluate the context in which these terms are used to determine if they refer to the same period or should be evaluated separately., The customer service for Tanium product is highly praised by users, who appreciate the helpful and responsive assistance provided by the knowledgeable and professional support staff. On the other hand, users also found the customer service for CrowdStrike Falcon to be responsive, knowledgeable, and reliable.
The summary above is based on 60 interviews we conducted recently with Tanium and CrowdStrike Falcon users. To access the review's full transcripts, download our report.
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The solution was relatively easy to deploy."
"Forensics is a valuable feature of Fortinet FortiEDR."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The most valuable feature is the analysis, because of the beta structure."
"Fortinet is very user-friendly for customers."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"CrowdStrike Falcon's most valuable features are the lightweight agent which has absolutely zero performance issues. There is no performance deterioration on the laptop on the network. It is a signature-less antivirus and anti-malware solution, it doesn't depend on signatures which better protects the systems."
"CrowdStrike enables the infrastructure managers to visualize all the events and get information about the network."
"It helps us to identify the threats according to the behavior of any process that is running on any particular system. It helps immensely to identify any malicious behavior on any endpoints."
"I like the Overwatch feature the most."
"The malware protection is the most valuable feature of CrowdStrike Falcon."
"The Protect functionality on the laptops provides great visibility into what's occurring, and the cloud management of the platform is what we needed."
"Regarding features, I appreciate its integration capabilities with identity providers...Stability-wise, I rate the solution a ten out of ten."
"I like the feature called RTC, the remote time connector."
"Tanium's most valuable feature is its instant discovery aspect."
"The interrogation piece was the most valuable feature because it was very detailed."
"The security features are very valuable."
"Tanium’s linear-chain architecture is valuable."
"I would say Tanium is the best tool for vulnerability management."
"Tanium has made the process of detecting threats more proactive with its detection. So, the process is easier and more efficient."
"The product is granular and can build complex roles compared to other EDR vendors."
"The solution is scalable and helps to understand how infrastructure works. It helps to improve the health of the organization."
"The only minor concern is occasional interference with desired programs."
"FortiEDR can be improved by providing more detailed reporting."
"The support needs improvement."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Making the portal mobile friendly would be helpful when I am out of office."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"If we have a dashboard capability to uninstall agents, I think that would be great."
"The management of the solution could improve."
"The technical support could improve because I am in India and the support I receive is from the UK or Australia. It is difficult to manage the time difference. The service could be faster. However, when we do have the support they are knowledgeable."
"Falcon could be improved with more function on the mobile end of things and better optimization with mobile devices."
"We have had to open a case with the technical support to get some issues and bugs resolved."
"The content-filtering features for children could be improved. We have young grandchildren aged 12 and 8. My daughter, their mother, wants to keep them from getting in trouble on the net. She looked at all these other solutions from Google, Microsoft, etc., and she couldn't figure out how to make any of those work. I told her that I bet CrowdStrike could handle this. Sure enough, CrowdStrike can do exactly that. It's the same solution that the Defense Department gets. It works, but it's a little complicated to implement. It could be simpler to set the policies."
"The portal can be clunky to navigate at times and has room for improvement."
"In a future release, I would like to see more integrations for data breaches and security features."
"The performance could improve in future releases. We have had performance issues in specialized web environments, but overall I think the problems are less than 2% of the computer systems being used."
"The main issues are the network connection because different customers have issues with their networks. It's difficult implementing this type of solution because the network is the main feature in the architecture for these types of solutions. Tanium could improve by creating some network optimization."
"I would like to have more integrations and custom plugins to input. Integration is always a big deal in a lot of different environments."
"It is not really additional functions, or the features that are needed, rather the complexity would be reduced based on the number of modules required to put together a comprehensive operational security and risk compliance model."
"Any movement into a SaaS solution has challenges since the processes and data flows are not well defined. Hence, you need to build it at the same time."
"Tanium's limitations should be improved because although it is a great tool, it is limited to only a few classes during a session."
"We had some issues with the solution's OS upgrade."
"Most of the time, agent-relative issues have to be more equipped with self-healing features. At times, the agent is there, but for some reason, it doesn't report a status. It gives certain problems that are obviously agent-based."
CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 104 reviews while Tanium is ranked 26th in Endpoint Detection and Response (EDR) with 15 reviews. CrowdStrike Falcon is rated 8.6, while Tanium is rated 7.4. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Tanium writes "Useful tool for vulnerability management and deploying applications, needing improvement in its OS upgrade". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and Symantec Endpoint Security, whereas Tanium is most compared with Microsoft Defender for Endpoint, Microsoft Configuration Manager, Qualys VMDR, ServiceNow Discovery and Tenable Security Center. See our CrowdStrike Falcon vs. Tanium report.
See our list of best Endpoint Detection and Response (EDR) vendors and best Endpoint Protection Platform (EPP) vendors.
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