CustomerMatrix vs IBM Watson Discovery comparison

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Executive Summary

We performed a comparison between CustomerMatrix and IBM Watson Discovery based on real PeerSpot user reviews.

Find out what your peers are saying about Elastic, IBM, OpenText and others in Indexing and Search.
To learn more, read our detailed Elastic Search vs. IBM Watson Discovery Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "Cost-wise, it is very reasonable because it is cloud-based."
  • "IBM Watson Discovery is an expensive product."
  • More IBM Watson Discovery Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer:The most valuable feature of IBM Watson Discovery is testing, mainly because the product applies conversational AI, which means I can ask questions to get the information I want from a specific test… more »
    Top Answer:The pricing is an area for improvement in IBM Watson Discovery because the customer initially used the free version. Still, when he needed more questions and documents, he had to move to a different… more »
    Ranking
    23rd
    out of 25 in Indexing and Search
    Views
    26
    Comparisons
    19
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    2nd
    out of 25 in Indexing and Search
    Views
    990
    Comparisons
    223
    Reviews
    3
    Average Words per Review
    440
    Rating
    7.7
    Comparisons
    Also Known As
    Polyspot
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    CustomerMatrix
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    IBM
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    Overview
    PolySpot Enterprise Search is a search and browsing solution that offers users a full overview of information from multiple sources, stored both within and outside the company.

    Watson Discovery is an award-winning enterprise search and AI search technology that breaks open data silos and retrieves specific answers to your questions while analyzing trends and relationships buried in enterprise data. Watson Discovery applies the latest breakthroughs in machine learning, including natural language processing capabilities, and is easily trained on the language of your domain. Unlike competitors, Watson Discovery can be deployed on any cloud or on-premises environment.

    Sample Customers
    Allianz, BNP Paribas, Vinci, EADS, Jacobs
    Prudential, Bradesco, Woodside
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Government17%
    Financial Services Firm15%
    Computer Software Company13%
    Retailer9%
    Company Size
    No Data Available
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise8%
    Large Enterprise64%
    Buyer's Guide
    Elastic Search vs. IBM Watson Discovery
    March 2024
    Find out what your peers are saying about Elastic Search vs. IBM Watson Discovery and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    CustomerMatrix is ranked 23rd in Indexing and Search while IBM Watson Discovery is ranked 2nd in Indexing and Search with 4 reviews. CustomerMatrix is rated 0.0, while IBM Watson Discovery is rated 7.8. On the other hand, the top reviewer of IBM Watson Discovery writes "Beneficial accuracy reports, highly scalable, and simple initial setup". CustomerMatrix is most compared with , whereas IBM Watson Discovery is most compared with Elastic Search and Microsoft FAST.

    See our list of best Indexing and Search vendors.

    We monitor all Indexing and Search reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.