Compare CustomerMatrix vs. Inbenta Search

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CustomerMatrix Logo
39 views|16 comparisons
Inbenta Search Logo
157 views|110 comparisons
Ranking
16th
out of 22 in Indexing and Search
Views
39
Comparisons
16
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
13th
out of 22 in Indexing and Search
Views
157
Comparisons
110
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Popular Comparisons
Compared 48% of the time.
Also Known As
Polyspot
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CustomerMatrix
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Inbenta
Overview
PolySpot Enterprise Search is a search and browsing solution that offers users a full overview of information from multiple sources, stored both within and outside the company.

Inbenta's natural language processing technology and years of research and development have led to the creation of Inbenta Enterprise Search for Customer Support, an intelligent, AI-powered self-service solution that understands the meaning of customer questions in over 25 languages, providing the correct answer more than 80% of the time. The search solution scrapes existing knowledge bases, FAQs, and help content, making it easy to deploy within weeks. With a team of expert linguists assigned to each client to help them understand the root cause of queries and make suggestions on updates to FAQs, Inbenta's products help businesses improve their overall online customer experience. The result: improved customer satisfaction, reduced support costs and increased revenue.

Offer
Learn more about CustomerMatrix
Learn more about Inbenta Search
Sample Customers
Allianz, BNP Paribas, Vinci, EADS, JacobsGroupon, Schlage, 8x8, GOL, Allegion, Skyscanner
CustomerMatrix is ranked 16th in Indexing and Search while Inbenta Search is ranked 13th in Indexing and Search. CustomerMatrix is rated 0.0, while Inbenta Search is rated 0.0. On the other hand, CustomerMatrix is most compared with , whereas Inbenta Search is most compared with Amazon AWS CloudSearch and Document360.

See our list of best Indexing and Search vendors.

We monitor all Indexing and Search reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.