• Home
  • CustomerMatrix vs. Inbenta Search

CustomerMatrix vs Inbenta Search comparison

Cancel
You must select at least 2 products to compare!
CustomerMatrix Logo

CustomerMatrix

24 views|18 comparisons
Inbenta Logo

Inbenta Search

55 views|47 comparisons
Buyer's Guide
Indexing and Search
March 2024
Executive Summary

We performed a comparison between CustomerMatrix and Inbenta Search based on real PeerSpot user reviews.

Find out what your peers are saying about Elastic, IBM, OpenText and others in Indexing and Search.
To learn more, read our detailed Indexing and Search Report (Updated: March 2024).
Download the complete report
768,578 professionals have used our research since 2012.
Ranking
23rd
out of 25 in Indexing and Search
Views
24
Comparisons
18
Reviews
0
Average Words per Review
0
Rating
N/A
18th
out of 25 in Indexing and Search
Views
55
Comparisons
47
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Indexing and Search
March 2024
Download Free Report
Find out what your peers are saying about Elastic, IBM, OpenText and others in Indexing and Search. Updated: March 2024.
DOWNLOAD NOW
768,578 professionals have used our research since 2012.
Comparisons
Also Known As
Polyspot
Learn More
CustomerMatrix
Video Not Available
Inbenta
Overview
PolySpot Enterprise Search is a search and browsing solution that offers users a full overview of information from multiple sources, stored both within and outside the company.

Inbenta's natural language processing technology and years of research and development have led to the creation of Inbenta Enterprise Search for Customer Support, an intelligent, AI-powered self-service solution that understands the meaning of customer questions in over 25 languages, providing the correct answer more than 80% of the time. The search solution scrapes existing knowledge bases, FAQs, and help content, making it easy to deploy within weeks. With a team of expert linguists assigned to each client to help them understand the root cause of queries and make suggestions on updates to FAQs, Inbenta's products help businesses improve their overall online customer experience. The result: improved customer satisfaction, reduced support costs and increased revenue.

Sample Customers
Allianz, BNP Paribas, Vinci, EADS, Jacobs
Groupon, Schlage, 8x8, GOL, Allegion, Skyscanner
Buyer's Guide
Indexing and Search
March 2024
Download Free Report
Find out what your peers are saying about Elastic, IBM, OpenText and others in Indexing and Search. Updated: March 2024.
DOWNLOAD NOW
768,578 professionals have used our research since 2012.

CustomerMatrix is ranked 23rd in Indexing and Search while Inbenta Search is ranked 18th in Indexing and Search. CustomerMatrix is rated 0.0, while Inbenta Search is rated 0.0. On the other hand, CustomerMatrix is most compared with , whereas Inbenta Search is most compared with .

See our list of best Indexing and Search vendors.

We monitor all Indexing and Search reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.