We performed a comparison between CyberArk Identity and IBM Cloud Identity Service based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Okta, Google and others in Identity and Access Management as a Service (IDaaS) (IAMaaS)."The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"I found the solution to be stable."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"The setup, via cloud, is simple."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"CyberArk Identity is a mature product."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"They could improve their UI and make everything more user-friendly."
"The OpenID features could improve in CyberArk Identity."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"We would like to see an improvement in the ability to manage mobile devices."
"The solution could be easier to use and I found it to be very complex involving many steps."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
Earn 20 points
CyberArk Identity is ranked 7th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 17 reviews while IBM Cloud Identity Service is ranked 20th in Identity and Access Management as a Service (IDaaS) (IAMaaS). CyberArk Identity is rated 8.2, while IBM Cloud Identity Service is rated 8.0. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of IBM Cloud Identity Service writes "Excellent support, beneficial integration, and low maintenance". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ and PingFederate, whereas IBM Cloud Identity Service is most compared with Microsoft Entra ID.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
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