CyberArk Identity vs IBM Cloud Identity Service comparison

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Executive Summary

We performed a comparison between CyberArk Identity and IBM Cloud Identity Service based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Okta, Google and others in Identity and Access Management as a Service (IDaaS) (IAMaaS).
To learn more, read our detailed Identity and Access Management as a Service (IDaaS) (IAMaaS) Report (Updated: March 2024).
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security.""I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users.""If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity.""I found the solution to be stable.""The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.""The setup, via cloud, is simple.""The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring.""CyberArk Identity is a mature product."

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"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available.""It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process.""It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."

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Cons
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support.""CyberArk Identity's GUI is an area with certain shortcomings that need improvement.""CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area.""They could improve their UI and make everything more user-friendly.""The OpenID features could improve in CyberArk Identity.""There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals.""We would like to see an improvement in the ability to manage mobile devices.""The solution could be easier to use and I found it to be very complex involving many steps."

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"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical.""Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts.""The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."

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Pricing and Cost Advice
  • "We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
  • "There is an initial license and then there is a subscription needed."
  • "I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
  • "The pricing of CyberArk Identity is competitive."
  • "There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
  • "In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
  • "CyberArk Identity is an expensive solution."
  • "It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
  • More CyberArk Identity Pricing and Cost Advice →

  • "The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."
  • More IBM Cloud Identity Service Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users.
    Top Answer:It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive. It's like choosing between Volkswagen and… more »
    Top Answer:CyberArk Identity could improve by allowing federation directly or seamlessly, without the need for an Identity Connector. Instead of building separate Azure Connectors, if they could just federate… more »
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    Average Words per Review
    487
    Rating
    7.9
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    352
    Comparisons
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    Also Known As
    Idaptive
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    Overview

    CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.

    CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.

    • Single Sign-On (SSO) simplifies user access by providing a single authentication point for multiple applications.
    • Multi-Factor Authentication (MFA) adds an extra layer of security by requiring additional verification methods.
    • Lifecycle Management automates user account provisioning and deprovisioning, aligning with HR processes and compliance requirements.
    • Privileged Access Management secures and monitors access to critical systems and data by privileged users.

    According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.

    IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.

    Whether your applications are custom, your business processes complex, or you're looking for world-class professional services and project management to coordinate each step of your project, IBM Cloud Identity Service is uniquely suited to serve organizations with out-of-the box challenges.

    IBM Cloud Identity Service can be designed to help with the full lifecycle of implementation and operations, including discovery, planning, project management, integration engineering and more – expertly delivered by IBM's global staff of identity professionals.

    Sample Customers
    MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
    Baxter Healthcare, 
    Top Industries
    REVIEWERS
    Financial Services Firm30%
    Computer Software Company30%
    Insurance Company10%
    Consumer Goods Company10%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company13%
    Insurance Company8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Financial Services Firm23%
    Computer Software Company14%
    Comms Service Provider11%
    Retailer7%
    Company Size
    REVIEWERS
    Small Business53%
    Midsize Enterprise11%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise13%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise11%
    Large Enterprise75%
    Buyer's Guide
    Identity and Access Management as a Service (IDaaS) (IAMaaS)
    March 2024
    Find out what your peers are saying about Microsoft, Okta, Google and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: March 2024.
    765,386 professionals have used our research since 2012.

    CyberArk Identity is ranked 7th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 17 reviews while IBM Cloud Identity Service is ranked 20th in Identity and Access Management as a Service (IDaaS) (IAMaaS). CyberArk Identity is rated 8.2, while IBM Cloud Identity Service is rated 8.0. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of IBM Cloud Identity Service writes "Excellent support, beneficial integration, and low maintenance". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ and PingFederate, whereas IBM Cloud Identity Service is most compared with Microsoft Entra ID.

    See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.

    We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.