We performed a comparison between CyberArk Identity and JumpCloud based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has machine learning and can help clients to learn the environment and understand what is happening."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"The setup, via cloud, is simple."
"Scalability-wise, I rate the solution a ten out of ten."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."
"Ability to integrate all applications."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"The OpenID features could improve in CyberArk Identity."
"We would like to see an improvement in the ability to manage mobile devices."
"They can include the Mobile Device Management (MDM) feature."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"I'm not sure what needs improvement. It is a good platform."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"The visual tool and interface must be more fine-tuned."
"Lacks the ability to have various VPN applications."
"For improvement, the tool should introduce more customization options."
"I would like to see some support for printers, especially network printers, through the application."
"They need more straightening of the SSO capabilities."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"Support is not good enough."
CyberArk Identity is ranked 9th in Single Sign-On (SSO) with 17 reviews while JumpCloud is ranked 6th in Single Sign-On (SSO) with 16 reviews. CyberArk Identity is rated 8.2, while JumpCloud is rated 8.6. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ and PingFederate, whereas JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Microsoft Intune, Cisco Duo and Scalefusion. See our CyberArk Identity vs. JumpCloud report.
See our list of best Single Sign-On (SSO) vendors, best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors, and best Access Management vendors.
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