We performed a comparison between CyberArk Identity and Keeper based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"The setup, via cloud, is simple."
"The initial setup of CyberArk Identity was straightforward."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"Password sharing and SSO. These features almost become a necessity to make sure that company data is safe and reduce the possibility of data breach."
"It has a double authentication factor increasing the security level."
"Auto login across platforms allows for no copying and pasting."
"It is very easy to use, intuitive, and cost effective."
"I like the tool's keyword editor and SSO."
"It keeps my passwords organized and safe."
"Stronger passwords are being used across the board in our organization."
"Support is very quick to respond, and they have fixed any issues that I have had."
"The solution could be easier to use and I found it to be very complex involving many steps."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"The user interface could be improved."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"They could improve their UI and make everything more user-friendly."
"The technical support for this solution could be faster support and improved if they had a better understanding of my questions."
"The organization of items needs improvement. For example, when I log onto the cloud version as well, everything is shown on my folder. It is hard to differentiate between files and documents in my list of items I have stored inside."
"Search functions are sometimes weird."
"They could possibly add a pre-designed contact feature that would work similar to a cell phone contact feature."
"Rearranging folders via drag/drop functionality would be very helpful."
"Room for improvement in my eyes would be being able to share my credit cards and other types of information. The only thing they really share is passwords, and you can only do it with one password at a time. When you're trying to share it out or trying to remove it from being shared, you can't do multiple selections."
"The user experience and the mobile app could be improved."
"The technical support has no experience."
CyberArk Identity is ranked 9th in Single Sign-On (SSO) with 17 reviews while Keeper is ranked 10th in Enterprise Password Managers with 32 reviews. CyberArk Identity is rated 8.2, while Keeper is rated 9.2. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of Keeper writes "It's an inexpensive, scalable solution that has improved our security". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ and PingFederate, whereas Keeper is most compared with HashiCorp Vault, CyberArk Privileged Access Manager, Azure Key Vault, LastPass and Delinea Secret Server. See our CyberArk Identity vs. Keeper report.
We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
