We performed a comparison between CyberArk Identity and LastPass based on real PeerSpot user reviews.
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"CyberArk Identity is a mature product."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"The setup, via cloud, is simple."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"The initial setup is straightforward. It takes me up to an hour and a half."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"The shared folders is an important feature. It's the primary feature we use. Also, the ability for LastPass to autofill and hide the passwords, so we don't have to keep changing passwords every time a person leaves, is valuable."
"This product helps keep us secure."
"It is easy to use."
"It's improved security; we don't have to worry about people storing password loosely and secure them."
"Tech support has been good. We haven't needed it much, because it is not a complex application. There is not that much you have to do with it."
"Off-boarding of people is easy without changing shared account passwords."
"Scalability is fine, no issues with that, especially now that they have added different user-level permissions. That has made it a lot easier to delegate out certain features to have other people do."
"One feature that is really important to us is the ability to create secure notes."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"More integrations would be better."
"They can include the Mobile Device Management (MDM) feature."
"We would like to see an improvement in the ability to manage mobile devices."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"I also don't like the add-in for Internet Explorer and Google Chrome, because when you do the add-in, you can actually save that to your credentials in your IE, and the problem is, if I left my screen open, or any of the IT people leave their screen open someone could come up and access all their credentials in LastPass without having to put a password in within your own network. I don't like that functionality. We've banned that from any of our staff adding that as an add-in because we see that as a security risk."
"I would like to be able to reduce the log out time of the session."
"The biggest thing is there is no good way to have LastPass rotate passwords without human intervention. Right now, we have to go into each folder, then rotate and manually update each password. It can be done it by loading a bunch of passwords into a spreadsheet, but this makes the whole process insecure because then the passwords have been noted into a spreadsheet which have to be upload. We have to go into 40 to 50 applications and manually update passwords, because we don't view their solution of writing a bunch of passwords on a spreadsheet, then uploading them as a secure solution. This should be done internally within LastPass."
"I struggle a little bit with the mobile app. As a browser extension, it works really well, and we are able to get to what we need to. However, on the phone, it's not quite as easy to navigate."
"The management through the plugin is poor. It consumes tons of client resources especially as an administrator."
"LastPass has a problem syncing the passwords to all of the users."
"Our biggest issue over the years was around the stability of the LDAP sync to AD."
"We have issues from time to time where, for some reason, it just keeps auto logging-out the user and then, the next day, they'll come in and it will work just fine."
Earn 20 points
CyberArk Identity is ranked 9th in Single Sign-On (SSO) with 17 reviews while LastPass is ranked 20th in Single Sign-On (SSO). CyberArk Identity is rated 8.2, while LastPass is rated 7.4. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of LastPass writes "Straightforward to set up, good support, intuitive to use, and offers good value for the cost". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ and Google Cloud Identity, whereas LastPass is most compared with Azure Key Vault, HashiCorp Vault, BeyondTrust Password Safe, Keeper and Devolutions Password Hub.
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