We performed a comparison between CyberArk Identity and SailPoint IdentityIQ based on real PeerSpot user reviews.
Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The setup, via cloud, is simple."
"I found the solution to be stable."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"The initial setup is straightforward. It takes me up to an hour and a half."
"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"CyberArk Identity is a mature product."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"Access certification and provisioning are two of the solutions most valuable features."
"A feature of SailPoint IdentityIQ that I like best is that it has good integration with other platforms. My company is using ADP here in Brazil, and SailPoint IdentityIQ works very, very well with it. My company is also using the solution for governance evaluation, segregation, and other access tests. For my company, SailPoint IdentityIQ is a very important solution, especially because it's automated, and there's a huge audit and risk issue here in Brazil."
"SailPoint IdentityIQ has more enriched out-of-box connectors than the others."
"Provisioning in multiple environments."
"This solution is easy to configure."
"The solution is one of the main security products you need to control access and have visibility into what's happening in your organization. It helps with managing access to applications, ensuring governance, and obtaining certifications."
"The initial setup isn't so difficult."
"User provisioning and the role management features are good."
"More integrations would be better."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"They can include the Mobile Device Management (MDM) feature."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"SailPoint IdentityIQ has a primitive AI engine."
"The advanced provisioning features require more improvement."
"Scalability is hard, especially when you are doing it in real time."
"What it doesn't do is provide notice in the event of a vulnerability or offense from the security."
"They should lower the price and technical support should be better."
"There's a lot of customization required to improve the user experience."
"The solution, in general, is quite expensive."
"Compared to at least one other product some of the administrative tasks could be easier or more intuitive."
CyberArk Identity is ranked 8th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 17 reviews while SailPoint IdentityIQ is ranked 4th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 61 reviews. CyberArk Identity is rated 8.2, while SailPoint IdentityIQ is rated 8.2. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, PingFederate and VMware Workspace ONE, whereas SailPoint IdentityIQ is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, ForgeRock and Okta Workforce Identity. See our CyberArk Identity vs. SailPoint IdentityIQ report.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
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