We performed a comparison between CyberArk Privileged Access Manager and Keeper based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."The flexibility of integrating with other technologies is important because of a lot of applications - a lot of COTS products - are not supported when we are bringing the application IDs. The CyberArk platform provides a lot of opportunities to do customization."
"We can make a policy that affects everybody instantly."
"Password rotation, session recording & isolation and on-demand privileges."
"It takes people out of the machine work of ensuring credentials remain up-to-date, and handles connection brokering such that human usage and credential management remain independent."
"The product is for hardening access and making the organization more secure, therefore reducing chances of a breach."
"The password vault and session monitoring are useful."
"It allows users to self-provision access to the accounts that they need."
"Automates password management to remove the human chain weakness."
"It saves us from duplicating passwords for different accounts."
"A useful solution for storing encryption keys, programming and developing a SaaS platform."
"Keeper has strong security features."
"The chat support is quick. I have never encountered any problems. On the contrary, they have been very helpful and kind."
"The possibility of assigning information to different groups and individuals has been the most valuable."
"It is very easy to install and setup."
"Keeper Bridge."
"I like a couple of things about this solution. Being able to share passwords with other people is valuable. You can see if the information is out on the dark web and whether you have weak passwords and the last time they were changed. You could also have the 2FA or MFA codes embedded in the application so that you don't have to use your phone or any other 2FA device, which is something very important."
"I would like to see better usability for non-technical people."
"If we could have some kind of out-of-the box feature that you can simply say "no" so they don't have to go into a development mode, that would a really helpful feature."
"The Vault's disaster recovery features need improvement."
"It's hard to find competent resellers/support."
"CyberArk has to continue to evolve with that threat landscape to make sure that they're still protecting those credentials that are owned by those that have privileged accounts in the firms."
"The initial setup of CyberArk is a challenge if you do not have prior experience with it."
"The turnaround time for technical support is lengthy."
"We had an issue with the Copy feature... Apparently, in version 10, that Copy feature does not work. You actually have to click Show and then copy the password from within Show and then paste it. We've had a million tickets and we had to figure out a workaround to it."
"API possible needs improvement. Although, this feature is for enterprises which need more then the usual usage."
"I would add a category for personal documents or photos of ID cards."
"The password rotation feature could be improved."
"Ability to store 'files' from IOS & Android devices. You can store pics from these devices currently. Most file formats can be uploaded from PC's/Macs"
"They could possibly add a pre-designed contact feature that would work similar to a cell phone contact feature."
"It would be nice to see this great tool integrate with other tools out there."
"The technical support has no experience."
"Possible offline access to passwords. Therefore, when internet access is unavailable, I can still access my vault."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while Keeper is ranked 10th in Enterprise Password Managers with 32 reviews. CyberArk Privileged Access Manager is rated 8.8, while Keeper is rated 9.2. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Keeper writes "It's an inexpensive, scalable solution that has improved our security". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Keeper is most compared with HashiCorp Vault, Azure Key Vault, LastPass, Delinea Secret Server and AWS Secrets Manager.
We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.