CyberArk Privileged Access Manager vs PingID comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between CyberArk Privileged Access Manager and PingID based on real PeerSpot user reviews.

Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed CyberArk Privileged Access Manager vs. PingID Report (Updated: March 2020).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The regulation of accounts is by far the most needed and valuable part of the application.""We have accomplished our security goals. We have two-factor authenticated and vaulted our important accounts, so people can't just steal stuff from us.""The password management feature is valuable.""You can easily manage more than 4000 accounts with one PSM.""You can gradually implement CyberArk, starting with more easily attainable goals.""For a while, there were individual IDs having privileged access. We wanted to restrict that. We implemented the solution so that it can be more of internal control. We can have session recordings happening and reduce our attacks.""We know when passwords will be expiring so we can force users to change their passwords, as well as requiring specific password requirements for length, complexity, etc.""It allows users to self-provision access to the accounts that they need."

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"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower.""The solution is stable. We haven't experienced any bugs or glitches.""The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering.""It is a scalable solution...It is a stable solution.""The only feature we were looking for in PingID was SSO integration with our existing web app.""The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in.""We use the product to run different reports.""It's pretty stable as a product."

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Cons
"Some aspects of the administration need improvement, though they have recently made improvements to the API. However, the management with the interface and configuration are not so user-friendly. It has not changed much during all the years that CyberArk has been on the market. The management part, like platform management as well as PSM connectors definition and management, could be improved, even if it has already been done with the API.""Some of the additional features that we are looking at are in the Conjur product. I am specifically discussing key management, API Keys, and things for connecting applications in the CI/CD pipelines.""There is a lot of room for improvement in the report section. I also work on other tools, such as Thycotic, which allows you to create customized reports for your organization's needs. In CyberArk, there are limited reports, whereas in Thycotic or some of the other PAM tools, because the database is different, you can customize the report based on your needs through SQL queries.""The current interface doesn't scale that well, and has some screens still in the old layout.""Many of the infrastructure folks who use the product dislike it because it complicates their workflow. They get a little less control, and they have to go through a specific solution. It proactively logs in for them, which obfuscates some of the issues that they may be troubleshooting.""The initial setup has room for improvement to be more straightforward.""The web access piece needs improvement. We have version 9.5 or 9.9.5, and now we have to upgrade to version 10.""It can be integrated with other systems, but it is not easy to integrate. It takes too long to integrate it. Its integration should be easier and simpler."

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"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature.""We have encountered instances where it is not easy to do authentication.""It has a long way to go until it is a cloud-based solution.""PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users.""The management console needs to be improved. PingID should revise it.""I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved.""They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement.""PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."

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Pricing and Cost Advice
  • "Pricing and licensing depend on the environment."
  • "It is not a cheap solution. It is expensive as compared with other solutions. However, it is one of the best solutions in their domain."
  • "It can be an expensive product."
  • "Cost efficiency is the number one thing that can be improved in my mind. This would change lots of companies minds on purchasing the product."
  • "The cost is high compared to other products."
  • "CyberArk provides all the features bundled. This is compared to other vendors who provide them as a different license for each functionality."
  • "Our risk is definitely significantly lower. Also, our resources are low."
  • "If you are looking at implementing this solution, buy the training and go to it."
  • More CyberArk Privileged Access Manager Pricing and Cost Advice →

  • "PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
  • "PingID's pricing is pretty competitive."
  • "The product is costly."
  • "The pricing is neither too expensive nor too cheap."
  • More PingID Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the… more »
    Top Answer:The product is expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging… more »
    Top Answer:The pricing is neither too expensive nor too cheap.
    Top Answer:The management console needs to be improved. PingID should revise it.
    Ranking
    Views
    11,460
    Comparisons
    6,546
    Reviews
    35
    Average Words per Review
    639
    Rating
    8.9
    7th
    Views
    2,208
    Comparisons
    1,841
    Reviews
    7
    Average Words per Review
    573
    Rating
    8.4
    Comparisons
    Also Known As
    CyberArk Privileged Access Security
    Ping Identity
    Learn More
    Overview

    CyberArk Privileged Access Manager is a next-generation solution that allows users to secure both their applications and their confidential corporate information. It is extremely flexible and can be implemented across a variety of environments. This program runs with equal efficiency in a fully cloud-based, hybrid, or on-premises environment. Users can now protect their critical infrastructure and access it in any way that best meets their needs.

    CyberArk Privileged Access Manager possesses a simplified and unified user interface. Users are able to manage the solution from one place. The UI allows users to view and manage all of the information and controls that administrators need to be able to easily access. Very often, management UIs do not have all of the controls and information streamlined in a single location. This platform provides a level of visibility that ensures users will be able to view all of their system’s most critical information at any time that they wish.

    Benefits of CyberArk Privileged Access Manager

    Some of CyberArk Privileged Access Manager’s benefits include:

    • The ability to manage IDs and permissions across a cloud environment. In a world where being able to work remotely is becoming increasingly important, CyberArk Privileged Access Manager is a very valuable tool. Administrators do not need to worry about infrastructure security when they are away from the office. They can assign and manage security credentials from anywhere in the world.
    • The ability to manage the program from a single centralized UI. CyberArk Privileged Access Manager’s UI contains all of the system controls and information. Users now have the ability to view and use all of their system’s most critical information and controls from one place.
    • The ability to automate user management tasks. Administrators can save valuable time by assigning certain management tasks to be fulfilled by the system itself. Users can now reserve their time for tasks that are most pressing. It can also allow for the system to simplify the management process by having the platform perform the most complex functions.

    Reviews from Real Users

    CyberArk Privileged Access Manager’s software stands out among its competitors for one very fundamental reason. CyberArk Privileged Access Manager is an all-in-one solution. Users are given the ability to accomplish with a single platform what might usually only be accomplished with multiple solutions.

    PeerSpot users note the truly all-in-one nature of this solution. Mateusz K., IT Manager at a financial services firm, wrote, "It improves security in our company. We have more than 10,000 accounts that we manage in CyberArk. We use these accounts for SQLs, Windows Server, and Unix. Therefore, keeping these passwords up-to-date in another solution or software would be impossible. Now, we have some sort of a platform to manage passwords, distribute the inflow, and manage IT teams as well as making regular changes to it according to the internal security policies in our bank."

    Hichem T.-B., CDO & Co-Founder at ELYTIK, noted that “This is a complete solution that can detect cyber attacks well. I have found the proxy features most valuable for fast password web access.”

    IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.
    Sample Customers
    Rockwell Automation
    Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
    Top Industries
    REVIEWERS
    Financial Services Firm24%
    Computer Software Company13%
    Insurance Company12%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Educational Organization29%
    Computer Software Company12%
    Financial Services Firm10%
    Manufacturing Company5%
    REVIEWERS
    Manufacturing Company44%
    Financial Services Firm22%
    Healthcare Company11%
    Comms Service Provider11%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company11%
    Manufacturing Company8%
    Healthcare Company7%
    Company Size
    REVIEWERS
    Small Business21%
    Midsize Enterprise13%
    Large Enterprise66%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise37%
    Large Enterprise48%
    REVIEWERS
    Small Business29%
    Midsize Enterprise7%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise9%
    Large Enterprise73%
    Buyer's Guide
    CyberArk Privileged Access Manager vs. PingID
    March 2020
    Find out what your peers are saying about CyberArk Privileged Access Manager vs. PingID and other solutions. Updated: March 2020.
    765,234 professionals have used our research since 2012.

    CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while PingID is ranked 7th in Authentication Systems with 14 reviews. CyberArk Privileged Access Manager is rated 8.8, while PingID is rated 8.4. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and IBM Security Verify Access. See our CyberArk Privileged Access Manager vs. PingID report.

    We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.