We performed a comparison between CyberArk Privileged Access Manager and Securonix Next-Gen SIEM based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We are able to know who is accessing what and when; having accountability."
"You can write different types of policies for custom business needs or any developer needs. If they need certain functions allocated, they can be customized easily."
"It is scalable."
"We found the initial setup to be easy."
"CyberArk has the ability to change the credentials on every platform."
"The users have the ability to rotate passwords on a daily basis with a Reconcile Account. Or, if they want to do one-time password checkouts, we can manage those, check in, check out. I like the flexibility of the changing of the password, specifically."
"It's secure and reliable. I especially appreciate that it's locked down and only allows access to authorized components."
"We utilize PTA, and we are now integrating that into our risk management program so we can identify the uses of the vault which are outside of the norm, e.g., people accessing after hours. It has reduced the amount of time that we are looking through logs and audit logs."
"The most valuable feature is being able to look at users' behavioral profiles to see what they typically access. One of the key events that we monitor is people's downloading of objects... It's very easy to see people's patterns, what they typically do."
"The user interface is easy to learn and navigate."
"The solution has proven to be stable so far...The solution is easy to scale up."
"I rate the technical support a nine out of ten. They're friendly. Whenever we have a P1 issue, we write an email and our issue is resolved in one or two hours."
"One of the most valuable features is the integration of all types of data sources to extract relevant information regarding events. It is a good solution when it comes to the correlations that it makes within all the data handled in our company."
"Risk scoring was nice. We could exactly see which user had the highest risk score, and then we could pick it up and work on it."
"[The solution has] incident-management or case-management functionality. If someone were to download a high number and we decided we needed to investigate it, I could open a case right in the tool. It would be able to directly reference the data that they downloaded and we could open and shut the case directly in the tool, as well as report from it."
"The most valuable feature is that it works on user behavior and event rarities."
"Many of the infrastructure folks who use the product dislike it because it complicates their workflow. They get a little less control, and they have to go through a specific solution. It proactively logs in for them, which obfuscates some of the issues that they may be troubleshooting."
"I would like easier integrations for creating an online dashboard that executives would look at or are able to run reports from the tool."
"As a customer, I might need a plugin for a specific product, or an application, and CyberArk might have already worked with some other client on it. There has to be some platform where it is available for everybody else to go and grab it, instead of my having to reinvent the wheel."
"The product is very vaulting-focused. I'd love to see it expanding its capabilities a bit further into areas like just-in-time elevation, and access with non-vaulted credentials."
"Integration with the ticketing system should allow any number of fields to be used for validation before allowing a user to be evaluated and able to access a server."
"There is some stuff that we still have not fully integrated, which is our AIM solution. We are having all types of issues with it. I have been working with Level 3 support on it, but otherwise, from a functionality perspective, everything has been working except for the AIM solution."
"Their post-sale support area requires a big improvement. Customers cannot automate tickets directly with CyberArk. They have to come through the distributor or bring in partners who have access to the support portal. Basically, the support for post-sales implementation is there, but the role of CyberArk is very minimal. Customers have to rely on partners, which sometimes creates issues. Some of the vendors help you during the implementation process, but the CyberArk support team does not do that. They have 24/7 support for our region, but they help only if there is an emergency or there is a problem with their system. If the password vault is down or the system is down, they provide immediate attention. For almost everything else, they take more time to respond. They give low priority to service-related or migration-related questions."
"They can do a better job in the PSM space."
"Parsing needs to be improved. Every time we integrate a new, specific data source, we face a lot of problems in parsing, even for the old data source."
"It could be improved a little bit more for admin users. There should be more administrative options related to security for admin users. For example, for forensic purposes, the admin should be able to stop a specific user from erasing some information. I would be helpful in certain situations, such as during an internal fraud."
"We would like to see better integration with other products."
"A helpful feature would be an event export. A way to create more substantial summary reports would be nice."
"Other than issues with the training, there have been issues with the encryption. There have also been issues with some of the reporting, minor glitches that they have fixed as they've gone along."
"One aspect that could be improved is the pricing of the product in Brazil."
"One of the things they can improve on a little bit is the usability side, to make some things simpler... The tool does have a lot of knobs, you can turn a lot of things on and off and you can change things. Sometimes, it can become a little overwhelming. They should remove some confirmation options and make it simpler for the less mature customers and people who are still trying to grasp it."
"There is room for improvement in the product's integration with ServiceNow and in the reporting features."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while Securonix Next-Gen SIEM is ranked 7th in Security Information and Event Management (SIEM) with 27 reviews. CyberArk Privileged Access Manager is rated 8.8, while Securonix Next-Gen SIEM is rated 8.6. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Securonix Next-Gen SIEM writes "Spotter tool has helped us eliminate many hours required to manually create link analysis diagrams". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Securonix Next-Gen SIEM is most compared with IBM Security QRadar, Splunk Enterprise Security, Microsoft Sentinel, LogRhythm SIEM and Saviynt. See our CyberArk Privileged Access Manager vs. Securonix Next-Gen SIEM report.
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