We performed a comparison between CyberArk Privileged Access Manager and Hitachi ID Privileged Access Manager [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."There are no issues with scalability. Our clients are very happy to use the product."
"Securely protects our TAP/NUID and privileged access accounts within the company."
"The fact that I can put my vault here in a central location on one net for example, and I'll have a CPM in California, a CPM in Texas, a CPM in New York, a CPM in Florida, and actually be able to grow with my company and not necessarily have to continue to grow my vault until I get to a certain number accounts - yet I can still manage everything across the country, if not the world - I love that. I love the flexibility and the capability of being able to pull those components out."
"The technical support is good."
"CyberArk has the ability to change the credentials on every platform."
"It gives us the capability to rotate passwords."
"We have been able to manage application credentials in CyberArk, whether they come as a custom plugin or straight out-of-the-box."
"We know when passwords will be expiring so we can force users to change their passwords, as well as requiring specific password requirements for length, complexity, etc."
"If you using IGA or access controls solutions then this solution is a good addon. Once Hitachi ID Privileged Access Manager is set up it does not require a lot of maintenance or attention."
"Stability is a huge concern right now. We are on a version which is very unstable. We have to upgrade to stabilize it. It is fine, but the problem is we have to hire CyberArk to do the upgrade. This costs money, and it is their bug."
"I would like to see is the policy export and import. When we expend, we do not want to just hand do a policy."
"As a customer, I might need a plugin for a specific product, or an application, and CyberArk might have already worked with some other client on it. There has to be some platform where it is available for everybody else to go and grab it, instead of my having to reinvent the wheel."
"This is probably a common thing, but they do ask for a lot of log files, a lot of information. They ask you to provide a lot of information to them before they're willing to give you anything at all upfront. It would be better if they were a little more give-and-take upfront: "Why don't you try these couple of things while we take your log files and stuff and go research them?" A little bit of that might be more helpful."
"The Vault's disaster recovery features need improvement."
"The current interface doesn't scale that well, and has some screens still in the old layout."
"The lead product has a slow process. There are some reports and requirements from CyberArk which are not readily available as an applicable solution. We have made consistent management requests in the logs."
"The initial setup was a bit complex."
"Hitachi ID Privileged Access Manager is cumbersome and it does not operate by itself and relies on other solutions. Overall the way you configure things is a bit awkward compared to other solutions, such as Cyberark and Thycotic. The interface could be more intuitive, some features I expected to be easily accessible I had to search around for them. There needs to be more centralization."
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Earn 20 points
CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while Hitachi ID Privileged Access Manager [EOL] doesn't meet the minimum requirements to be ranked in Privileged Access Management (PAM). CyberArk Privileged Access Manager is rated 8.8, while Hitachi ID Privileged Access Manager [EOL] is rated 7.0. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Hitachi ID Privileged Access Manager [EOL] writes "Responsive support, requires little maintenance, but configuration could be easier". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Hitachi ID Privileged Access Manager [EOL] is most compared with .
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