Rodney DapilmotoSystems Admin Analyst 3 at CPS Energy
Anonymous UserSecurity Business Consultant at a tech services company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"When we started with RPA, there was a requirement that every credential and the bots themselves be protected through the PAM system. From the get-go, we've had CyberArk in the middle... We've got a pretty robust RPA implementation with our PAM platform. Users, bots, the credentials — everything is managed via our PAM solution."
"Right off the bat, the most valuable feature is the DNA scan. It gives us the ability to scan our environment and find the accounts that we're going to need to take under control."
"CyberArk is a very stable product and it's a stable product because it has a simple design and a simple architecture that allows you to leverage the economies of scale across the base of your infrastructure that you already have implemented. It doesn't really introduce any new complex pieces of infrastructure that would make it that much more difficult to scale."
"CyberArk has been easy for us to implement and the adoption has been good. We've been able to standardize a bunch of things. We've been able to standardize relatively easily with the use of the platforms and managing the policies."
"The risk of lost password and forbidden access to resources has been drastically reduced which increased the security level for the entire company,"
"The technical support is good."
"The most valuable feature is Special Monitoring."
"The Password Upload Utility tool makes it easier when setting up a Safe that contains multiple accounts and has cut down the amount of time that it takes to complete the task."
"The solution's most valuable features are the efficiency and the quality of the recording."
"We use the solution’s “transparent mode” feature for privileged sessions. It is very easy because it is only a simple configuration for our users. We don't have to modify our network. We install it, configure it, and it works. So, it is super easy. The rollout for our users is seamless."
"We are able to log and get reporting on all privileged activity that is being performed. We like the fact that we can leverage the session recording feature, which is especially valuable when we're dealing with third-party vendors that have to remote into our our boxes and servers to do any work on behalf of the bank. Now, we can record everything they are doing to ensure that they're only doing the changes that were needed. In addition, we use it to leverage knowledge transfer with our internal staff."
"It's one of the best products we've seen. When you start looking at the functionality and use cases and usability of the product, it's straightforward. They designed this product with the end-user in mind, and they also had the sysadmin who is supporting the product in mind. They really did a nice job. Overall, it's a nice product to work with."
"There are a lot of features, so it's going to sound funny, but one of the most simplistic features, the Favorites feature, is the one we like the best. You do a full run-through of configuration to check out a server and then you can save that whole configuration as a favorite. So the next time you go in, you click on the favorite that you configured and it automatically takes you to the end so you can check the server out that much faster. It saves a lot of time..."
"All sessions are audited and they are indexed/searchable through the GUI."
"It has greatly helped improve our security posture. Safeguard has an option where it will reset passwords on service accounts, then go out to those servers where that service account is running as a service and update the password on it. That makes password changes very easy. We can regularly change passwords now and are planning on making it an annual activity, where all the people who own service accounts will go in and make sure all their passwords get changed, updated, and reset."
"The solution transparently integrates into the infrastructure and users do not notice it. I would give this feature the highest rating."
"The one place where we found that this product really needs to improve is the cloud. Simple integrations don't exist, even today. We don't have anything specific on CyberArk for managing, SaaS products, SaaS vendors, SaaS credentials. I understand it's a vendor-based thing and that they have to coordinate with the other vendors to be able to do that, and there are integrations coming. But these are the major places where CyberArk definitely needs to invest some more time."
"It's a big program. To scale excessively, locally, on an on-prem application, takes a lot of servers."
"CyberArk has to continue to evolve with that threat landscape to make sure that they're still protecting those credentials that are owned by those that have privileged accounts in the firms."
"There is a bit of a learning curve, but it's a pretty complex solution."
"It needs better documentation with more examples for the configuration files and API/REST integration"
"We found a lot of errors during the initial setup. They should work to improve the implementation experience and to remove errors from the process."
"The authentication port is available in CyberArk Alero but not Fortinet products."
"Currently, in Secure Connect, an end user is required to enter account information manually, and cannot save any of this information for future use."
"I would like to see an adjustment with more enterprise architecture. You can buy multiple appliances but you can not fully separate different functions, so scaling might be a bit more complicated."
"The interface is better now, but it still could be improved a lot. It needs more organization, menus, automatic refresh of information, and Web 2.0."
"Some of the out-of-the-box reporting isn't that rich. We spoke to our Safeguard reps who have acknowledged that some of the reporting features can certainly be improved and that we're not the only customer who has cited this. There are very little out-of-the-box reporting capabilities. You have to build the queries and the report. I believe in the next release they're going to be addressing this."
"From a usability perspective, what we are finding out is that our privileged domain admin users, in particular, want functionality for extending a checkout session. So we are working with One Identity support to see if there's an enhancement that can be made to the product."
"There is room for improvement in the launch module. They built in a launch button but they don't have effective instructions for configuring it to allow it to launch an RDP session. They're working on that, but the button is in the live product. If they were going to install something that wasn't useful, they should have just disabled it and not rolled it out with the product."
"Monitoring of the platform should be easier and more functional so that you can have a clear picture of the running service."
"Transparent mode was too cumbersome, so I don't foresee us being able to use it. On paper when we were initially talking about it, it was definitely going to be the preferred method until we realized the burden it would be on our network guys. Then, we had to step back and reevaluate what we wanted to do. That's when we changed our approach to use the RD Gateway feature."
"I would like to see support for RDP over HTTPS so this product can be used in conjunction with the Microsoft terminal."
"I believe that this solution is priced well. It's the market leader and I think that it's the best solution."
"Overall, its pricing is really good. The main difference from all the other vendors is that they have one package that covers all the functionality and modules of the basic PAM, except the add-on modules like adware and server protection. It also doesn't include the licenses for domain controller protection or maybe an API call-related feature. For the basic privileged access management, the bundle pricing is really good, but when it comes to an agent-based solution for advanced cyber protection or application identity managers, it is expensive. Services are also very expensive if you hire the services team from CyberArk, but these guys are really good. For a couple of large banking projects, we had an experience with them. The banks wanted to have things quickly and efficiently, so we had to hire them. If we take four weeks, these guys can do everything on a weekend. They charge quite a big sum of money, but they know the system well."
"The price of this solution is quite reasonable."
"The solution is very expensive and requires a license. We pay for an enterprise license."
"Pricing is quite high and it could be improved."
"They have two types of licensing: purchase and subscription. You have to pay for each admin user, such as Microsoft admin, mail admin, database admin, etc."
"Our licensing costs are on a yearly basis."
"It was definitely cheaper than the other two products that we evaluated."
"They offer a fair price for a robust solution."
"The full license is expensive but if you plan to use it in a big organization then it is the best option because it is more flexible."
"It is a bit on the pricey side, but you get what you pay for. You don't want to get anything too cheap because then you get cheap stuff and cheap support. That really never helps anybody."
"The pricing is about $80,000 per 100 servers. There are few elective costs."
"We have a yearly license. The cost depends on how much a company wants to invest in technology. In our organization, we believe in modern digitization and automation processes so we found it affordable. One Identity was not that much less than other solutions and it is not a cheap solution. There were number of cheaper solutions. However, it's the most effective, according to our evaluation."
"Safeguard is cheaper than CyberArk."
CyberArk is the trusted expert in privileged access management and a global leader Identity Security. Designed from the ground up with a focus on security, CyberArk has developed a powerful, modular technology platform that provides the industry's most comprehensive Privileged Account Security Solution.
One Identity Safeguard securely stores, manages, records and analyzes privileged accounts and access. It is an integrated solution that combines a secure hardened password safe and a session management and monitoring solution with threat detection and analytics.
Prevent security breaches and limit damage by putting in place a privileged access management solution. Get a free 45-day trial, or request a demo of One Identity SafeGuard.
CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management with 15 reviews while One Identity Safeguard is ranked 2nd in Privileged Access Management with 11 reviews. CyberArk Privileged Access Manager is rated 8.2, while One Identity Safeguard is rated 8.8. The top reviewer of CyberArk Privileged Access Manager writes "Provides simplicity and ease of implementation for the right level of security controls". On the other hand, the top reviewer of One Identity Safeguard writes "Improved our security posture by making password changes easy and allowing us to make regular password changes to service accounts". CyberArk Privileged Access Manager is most compared with BeyondTrust Endpoint Privilege Management, Thycotic Secret Server, Azure Active Directory, SailPoint IdentityIQ and Symantec Privileged Access Manager, whereas One Identity Safeguard is most compared with WALLIX Bastion, Fudo PAM, Thycotic Secret Server, Securonix Security Analytics and ManageEngine Password Manager Pro. See our CyberArk Privileged Access Manager vs. One Identity Safeguard report.
See our list of best Privileged Access Management vendors.
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