We performed a comparison between CyberArk Privileged Access Manager and Saviynt based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."The implementation of the PSM proxy has reduced the specific risk of "insider attacks" on our domain controllers and SLDAP servers by eliminating direct user login by an open secure connection on the user's behalf without ever revealing the privileged credentials."
"We have been able to manage application credentials in CyberArk, whether they come as a custom plugin or straight out-of-the-box."
"The automatic password management is the most important feature. The second most important feature is the ability to enforce dual control on the release of those passwords. The combination of these two features is the most important thing for us because we can show that we're in control of who uses any non-personal account, and when they do so."
"Technical support has been very responsive in navigating challenges. It is very easy to open a ticket."
"I appreciate the ease of use for support analysts."
"Password rotation, session recording & isolation and on-demand privileges."
"The biggest feature is the security of the overall solution. It's very secure. The vaulting technology and the number of security layers involved in the vault, where privileged accounts are actually stored, is the heart of the solution."
"Ensures accounts are managed according to corporate policies."
"Some of the self-service capabilities are quite powerful."
"Saviynt risk-based access requests and intelligent access controls have made a significant impact on our company."
"Saviynt has better integration with enterprise systems like SAP, Microsoft, Adobe, and AWS."
"Saviynt has a lot of potential with many features available for users."
"It's easy to manage and easy to use; a simple tool for end-users."
"The most valuable features of Saviynt are database utility and report generation. These two features have a major impact, particularly when you are trying to create a report because, in other systems, you need to use a third-party utility such as a BI tool or any other reporting tool to fetch the data and send out the report to a third party team. In Saviynt, it's a system within a system, so you don't have to use any third-party tool because you can directly do your query and write that code on Saviynt and then send that report to the team."
"This product works well out of the box and if you don’t want to do a lot of configuration then this is the best tool."
"The feature that we use the most is the global, third-party user management."
"Some aspects of the administration need improvement, though they have recently made improvements to the API. However, the management with the interface and configuration are not so user-friendly. It has not changed much during all the years that CyberArk has been on the market. The management part, like platform management as well as PSM connectors definition and management, could be improved, even if it has already been done with the API."
"For users to access a system via CyberArk Privileged Session Manager, a universal connector needs to be coded in a language called AutoIT and its support for web browsers is so-so. Other products like Centrify have browser plugins that can help automate the process when using their products."
"The issue of technical support is crucial, as there are not many specialized partners available in Brazil to provide this service. While English language support is of good quality, there is a significant shortage of partners capable of meeting the demand locally."
"It is web-based, but other competitors have apps. We need to get there. It is just smoother to have an app. You don't have all the bugs from having a browser, and people like them better, since you can get to them via mobile."
"We need a bit more education for our user community because they are not using it to its capabilities."
"The lead product has a slow process. There are some reports and requirements from CyberArk which are not readily available as an applicable solution. We have made consistent management requests in the logs."
"The support services could act faster when people reach out to resolve issues."
"it manages creds based on Organizational Units. That is, a "safe" is limited to specific OUs. That makes for very elaborate OU structure, or you risk exposing too many devices by putting most of them in fewer OUs."
"The product lacks a broad user base which makes it difficult sometimes to find answers to questions about the product."
"The main difficulty was the integration process itself. But we were able to kind of work through it and fix it. We tried integrating with our HR system and other IBM solutions, like Microsoft Identity Management."
"The company needs to do more to establish standard practices within the product itself that are common in the industry."
"The UI doesn’t enhance the user experience."
"UI and support could be improved. The frequent updates and version changes can be disruptive for large organizations. Not every month, a large organization can go with the changes. Saviynt needs to consider this carefully."
"The configuration process at the beginning can be difficult, depending on the complexity of the company."
"Both SailPoint IdentityNow and Saviynt have some bugs, but SailPoint is considered more mature with fewer bugs due to its longer establishment in the market since around 2005. SailPoint had its share of bugs in the early days, but they have resolved them over time, resulting in a stable product. Saviynt, on the other hand, was launched around 2013 or 2014 and is actively working to improve its product. Despite having some bugs, Saviynt is making progress and aims to build a stable product, but it is not there yet."
"In terms of improvement, it's really just a matter of them getting more mature. It's a relatively new solution and they probably need to streamline a few of the processes as they mature. But there are not too many problems."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while Saviynt is ranked 4th in Identity Management (IM) with 20 reviews. CyberArk Privileged Access Manager is rated 8.8, while Saviynt is rated 7.4. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Saviynt writes "Some of the self-service capabilities are quite powerful, but the UI doesn’t enhance the user experience". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and Fortinet FortiAuthenticator, whereas Saviynt is most compared with SailPoint IdentityIQ, Microsoft Entra ID, Okta Workforce Identity, Microsoft Identity Manager and Microsoft Entra Permissions Management.
We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
