Most Helpful Review
Enterprise Password Vault, Privilege Session Manager & Application Identity Management have been very useful for our...
CyberArk is not just an IT security or cybersecurity tool. It's also an administrator tool. I had a fair number of systems where the passwords were not fully managed by CyberArk yet, and they were expiring every 30 or 45 days. I was able to get management turned on for those accounts. From an administrator perspective, I didn't have to go back into those systems and manually change those passwords anymore. CyberArk... lightened the load on our administrative work.
You can write different types of policies for custom business needs or any developer needs. If they need certain functions allocated, they can be customized easily.
We have accomplished our security goals. We have two-factor authenticated and vaulted our important accounts, so people can't just steal stuff from us.
The flexibility of integrating with other technologies is important because of a lot of applications - a lot of COTS products - are not supported when we are bringing the application IDs. The CyberArk platform provides a lot of opportunities to do customization.
We are maintaining compliance in PCI, SOX and HIPPA, which is a big thing. Auditors really like it, and it has made us stay compliant.
It keeps track of users and their IPs no matter where they are in the network. When users roam, we don't have to worry about not mapping them to an IP.
Valuable features include the robust SSO features, when you have more complicated authentication within an organization. We can mix AD, Radius, Portal, SSO Portals (Google, etc.), and build our own environment. It is very flexible.
This is probably a common thing, but they do ask for a lot of log files, a lot of information. They ask you to provide a lot of information to them before they're willing to give you anything at all upfront. It would be better if they were a little more give-and-take upfront: "Why don't you try these couple of things while we take your log files and stuff and go research them?" A little bit of that might be more helpful.
One of our current issues is a publishing issue. If we whitelist Google Chrome, all the events of Google Chrome should be gone. It is not happening.
CyberArk has a lot on the privileged access side but they have to concentrate more on the application side as well.
There is some stuff that we still have not fully integrated, which is our AIM solution. We are having all types of issues with it. I have been working with Level 3 support on it, but otherwise, from a functionality perspective, everything has been working except for the AIM solution.
We had an issue with the Copy feature... Apparently, in version 10, that Copy feature does not work. You actually have to click Show and then copy the password from within Show and then paste it. We've had a million tickets and we had to figure out a workaround to it.
I don't know if "failed authentication" is a glitch or if that was an update... However, since we are the CyberArk support within our organization, we need to know that the password is suspended and we won't know that unless we have the ITA log up. So when a user calls and says, "Hey, I'm locked out of CyberArk, I can't get into CyberArk," we have to go through all of these other troubleshooting steps because the first thing we don't think of right now is, "The account is suspended." It doesn't say that anymore.
The GUI is on the older side but I'm sure that it will be upgraded soon. It works, but it looks a little dated.
Pricing and Cost Advice
With reducing the privileged account access, there has been a huge improvement. They are now bringing more accounts on a little at a time.
CyberArk provides all the features bundled. This is compared to other vendors who provide them as a different license for each functionality.
Cost efficiency is the number one thing that can be improved in my mind. This would change lots of companies minds on purchasing the product.
Compared 14% of the time.
Compared 8% of the time.
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Compared 7% of the time.
Compared 38% of the time.
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Compared 5% of the time.
Also Known As
|Also Known As||CyberArk Privileged Account Security, SSH Key Manager, Privileged Session Manager, Privileged Threat Analytics, Application Identity Manager, On-Demand Privileges Manager, Endpoint Privilege Manager|
CyberArk is the trusted expert in privileged account security. Designed from the ground up with a focus on security, CyberArk has developed a powerful, modular technology platform that provides the industry's most comprehensive Privileged Account Security Solution.
FortiAuthenticator user identity management appliances strengthen enterprise security by simplifying and centralizing the management and storage of user identity information.
Learn more about CyberArk Privileged Access Security
Learn more about FortiAuthenticator
|Sample Customers||Rockwell Automation||Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data|
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