We performed a comparison between CyberArk Privileged Access Manager and Hitachi ID Privileged Access Manager [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."The voice technology is very good."
"It is useful for protecting passwords. If you need to do access security management, you can first use the CyberArk console, and after that, you can connect the firewall interface or firewall command line. Similarly, if you need to do an RDP session, you need to first log in to CyberArk before connecting to the Windows RDP session. This way, the admin doesn't know the password, and that password is changed immediately. To change the password, you first discover the old password in the network, and after that, you can change the password."
"Right off the bat, the most valuable feature is the DNA scan. It gives us the ability to scan our environment and find the accounts that we're going to need to take under control."
"It has helped us with our adoption with other teams, and it has also helped us to integrate it at the ground level."
"I appreciate the ease of use for support analysts."
"Their legacy of more than 20 years is very valuable. It brings a lot of stability to the product and a wide variety of integration with the ecosystem. Because of these factors, it has also been very successful in deployment. So, the legacy and integration with other technologies make the PAM platform very stable and strong. In terms of features, most of the other vendors are still focusing just on the privileged access management or session recording, but CyberArk has incorporated artificial intelligence to make PAM a more proactive system. They have implemented threat analytics into this, and there is also a lot of focus on domain controller production, Windows Server protection, and stuff like that. They have also further advanced it with the security on the cloud and DevOps systems. They have a bundle licensing model, which really helps. They don't have a complex licensing model. Even though in our market, people say CyberArk is expensive as compared to some of the other products, but in terms of overall value and as a bundling solution, it is an affordable and highly scalable product."
"Automatic password management, which will automatically change passwords based on compliance requirements."
"The solution is scalable."
"If you using IGA or access controls solutions then this solution is a good addon. Once Hitachi ID Privileged Access Manager is set up it does not require a lot of maintenance or attention."
"It needs better documentation with more examples for the configuration files and API/REST integration"
"it manages creds based on Organizational Units. That is, a "safe" is limited to specific OUs. That makes for very elaborate OU structure, or you risk exposing too many devices by putting most of them in fewer OUs."
"What could be improved in CyberArk Privileged Access Manager is the licensing model. It should be more flexible in terms of the users. Currently, it's based on the number of users, but many users only log in once in four months or once in five months. It would be great if the licensing model could be modified based on user needs. We even have users who have not logged in even once."
"The one place where we found that this product really needs to improve is the cloud. Simple integrations don't exist, even today. We don't have anything specific on CyberArk for managing, SaaS products, SaaS vendors, SaaS credentials. I understand it's a vendor-based thing and that they have to coordinate with the other vendors to be able to do that, and there are integrations coming. But these are the major places where CyberArk definitely needs to invest some more time."
"Our DevOps team is looking in the direction of cloud, because we are not in it today. We are hoping to build it with Conjur from the ground up."
"We found a lot of errors during the initial setup. They should work to improve the implementation experience and to remove errors from the process."
"The documentation is rather basic and it is missing many use cases."
"The interface on version 9 looks old."
"Hitachi ID Privileged Access Manager is cumbersome and it does not operate by itself and relies on other solutions. Overall the way you configure things is a bit awkward compared to other solutions, such as Cyberark and Thycotic. The interface could be more intuitive, some features I expected to be easily accessible I had to search around for them. There needs to be more centralization."
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Earn 20 points
CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while Hitachi ID Privileged Access Manager [EOL] doesn't meet the minimum requirements to be ranked in Privileged Access Management (PAM). CyberArk Privileged Access Manager is rated 8.8, while Hitachi ID Privileged Access Manager [EOL] is rated 7.0. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Hitachi ID Privileged Access Manager [EOL] writes "Responsive support, requires little maintenance, but configuration could be easier". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Hitachi ID Privileged Access Manager [EOL] is most compared with .
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