"The product is an important security measure against credential theft. It ensures session isolation and password rotation including pushing passwords to the endpoints."
"It allows users to self-provision access to the accounts that they need."
"The solution is scalable."
"The password vault and session monitoring are useful."
"It provides an accountability to the individuals who are using it, knowing that it is audited and tracked."
"The regulation of accounts is by far the most needed and valuable part of the application."
"The fact that I can put my vault here in a central location on one net for example, and I'll have a CPM in California, a CPM in Texas, a CPM in New York, a CPM in Florida, and actually be able to grow with my company and not necessarily have to continue to grow my vault until I get to a certain number accounts - yet I can still manage everything across the country, if not the world - I love that. I love the flexibility and the capability of being able to pull those components out."
"The combination of CPM and PSM resolves a lot of use cases."
"ObserveIT is small, easy to use, easy to deploy, and is not complicated, so it's more generally suited for only SMBs. It's a good value with a cheaper price."
"The documentation is rather basic and it is missing many use cases."
"The major pain point that we have is the capacity of CyberArk due to the sheer volume of NPAs that we are managing. We are a large organization and we have hundreds of thousands of non-personal accounts to manage. We have already found out that there are certain capacity limitations within CyberArk that might introduce performance issues. From my perspective, something that would be valuable would be if the vault could hold more passwords and be more scalable."
"The product documentation has to be more precise in certain aspects with explanations for functionality limitations along with reference material or screenshots."
"I would love them to improve their UI customizing features."
"Overall what I would really love to see is the third-party PAS reporter tool pulled more into the overall solution, ideally as its own deployable component service installation package."
"We need a bit more education for our user community because they are not using it to its capabilities."
"I don't know if "failed authentication" is a glitch or if that was an update... However, since we are the CyberArk support within our organization, we need to know that the password is suspended and we won't know that unless we have the ITA log up. So when a user calls and says, "Hey, I'm locked out of CyberArk, I can't get into CyberArk," we have to go through all of these other troubleshooting steps because the first thing we don't think of right now is, "The account is suspended." It doesn't say that anymore."
"The Vault's disaster recovery features need improvement."
"ObserveIT is not scalable and it's not for the medium to large corporations. It's for the smaller environments. For the larger corporations, we have other scalable solutions."
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CyberArk Privileged Access Manager is ranked 1st in User Activity Monitoring with 142 reviews while ObserveIT is ranked 2nd in User Activity Monitoring. CyberArk Privileged Access Manager is rated 8.8, while ObserveIT is rated 8.4. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of ObserveIT writes "Easy to implement and configure. Ticketing and incident workflow can be improved. ". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas ObserveIT is most compared with Teramind, Ekran System, Splunk User Behavior Analytics, Dtex Systems and One Identity Safeguard.
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