We performed a comparison between CyberArk Privileged Access Manager and PingID based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."You can easily manage more than 4000 accounts with one PSM."
"The combination of CPM and PSM resolves a lot of use cases."
"The ability to develop and deploy applications with no stored secrets is very valuable."
"The implementation of the PSM proxy has reduced the specific risk of "insider attacks" on our domain controllers and SLDAP servers by eliminating direct user login by an open secure connection on the user's behalf without ever revealing the privileged credentials."
"CyberArk has helped us to identify, store, protect, and monitor the usage of privileged accounts."
"It is scalable."
"The Vault offers great capabilities for structuring and accessing data."
"We are able to rotate privileged user passwords to eliminate fraudulent use."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"It's pretty stable as a product."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"It provides ease of connecting all our devices."
"CyberArk Privileged Access Manager could improve the integration with other solutions and ease of use. Additionally, there should be a feature to have remote connections without a VPN."
"Performance of PIM could be better and intended for usability as well as security."
"CyberArk PAM is a very broad product as everyone's requirements for implementation are different. In our particular case, the initial implementation was planned and developed by people who didn't know our specific network requirements, so the initial implementation needed to be tweaked over time. While this is normal, at the time all these "major" changes required CyberArk professional services to come in-plant and "assist" with the changes."
"It is very complex and difficult to set up the solution."
"The web access piece needs improvement. We have version 9.5 or 9.9.5, and now we have to upgrade to version 10."
"If we could have some kind of out-of-the box feature that you can simply say "no" so they don't have to go into a development mode, that would a really helpful feature."
"The admin interface of the Password Vault Web Access (PVWA) is moving from an old style (the classic interface) to a new style (the v10 interface) and unfortunately, this process is quite slow."
"As a customer, I might need a plugin for a specific product, or an application, and CyberArk might have already worked with some other client on it. There has to be some platform where it is available for everybody else to go and grab it, instead of my having to reinvent the wheel."
"The solution should allow for better integration with other platforms and the UBT."
"The management console needs to be improved. PingID should revise it."
"It has a long way to go until it is a cloud-based solution."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"In the beginning, the initial setup was very complex."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while PingID is ranked 7th in Authentication Systems with 14 reviews. CyberArk Privileged Access Manager is rated 8.8, while PingID is rated 8.4. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and IBM Security Verify Access. See our CyberArk Privileged Access Manager vs. PingID report.
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