We performed a comparison between CyberArk Privileged Access Manager and Imanami GroupID based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."The risk of lost password and forbidden access to resources has been drastically reduced which increased the security level for the entire company,"
"CyberArk is not just an IT security or cybersecurity tool. It's also an administrator tool. I had a fair number of systems where the passwords were not fully managed by CyberArk yet, and they were expiring every 30 or 45 days. I was able to get management turned on for those accounts. From an administrator perspective, I didn't have to go back into those systems and manually change those passwords anymore. CyberArk... lightened the load on our administrative work."
"It's secure and reliable. I especially appreciate that it's locked down and only allows access to authorized components."
"All access to our servers by both staff and vendors is monitored and recorded."
"The most valuable aspects of the solution include password management and Rest API retrieval of vaulted credentials."
"The Vault offers great capabilities for structuring and accessing data."
"The most valuable feature is Special Monitoring."
"The Password Upload Utility tool makes it easier when setting up a Safe that contains multiple accounts and has cut down the amount of time that it takes to complete the task."
"For each job code, we go through and determine the access they're supposed to have to the system. Based on that job code, we use the query tool and say that anybody who is in this job code gets these groups added to them, or conversely, if they change job codes, it removes the ones that they shouldn't have and adds the one they should. That runs every night, and the next day, everybody has the job codes they're supposed to have."
"I have found the overall features to be useful."
"Imanami GroupID's UI is good."
"I think having a distributed architecture would certainly help this solution."
"The issue of technical support is crucial, as there are not many specialized partners available in Brazil to provide this service. While English language support is of good quality, there is a significant shortage of partners capable of meeting the demand locally."
"There is room for improvement in the availability of custom connectors on the marketplace for this solution. Additionally, their services for the CICD pipeline and ease of integration could be improved."
"Tech support staff can be more proactive."
"More than the product itself, there is room for improvement in the documentation. The documentation should be very detailed and very structured. It has a lot of good information, on one level, but I feel that it could be more elaborate and more structured."
"Their post-sale support area requires a big improvement. Customers cannot automate tickets directly with CyberArk. They have to come through the distributor or bring in partners who have access to the support portal. Basically, the support for post-sales implementation is there, but the role of CyberArk is very minimal. Customers have to rely on partners, which sometimes creates issues. Some of the vendors help you during the implementation process, but the CyberArk support team does not do that. They have 24/7 support for our region, but they help only if there is an emergency or there is a problem with their system. If the password vault is down or the system is down, they provide immediate attention. For almost everything else, they take more time to respond. They give low priority to service-related or migration-related questions."
"The current user interface is a little dated. However, I hear there are changes coming in the next version."
"CyberArk has a lot on the privileged access side but they have to concentrate more on the application side as well."
"I'd like to see a better user interface. It works, but it is clunky. There should be better import and export of LDAP queries and better management tools."
"The mobile application needs to be improved and there should be chatbox features to allow users to easily reach out for assistance."
"The product's implementation is complex. It should also work on GPO."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while Imanami GroupID is ranked 10th in User Provisioning Software with 3 reviews. CyberArk Privileged Access Manager is rated 8.8, while Imanami GroupID is rated 8.4. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Imanami GroupID writes "Simplifies the task of managing groups and is affordable and easy to implement". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Imanami GroupID is most compared with Netwrix Auditor, ManageEngine ADManager Plus and SailPoint IdentityIQ.
We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.