We performed a comparison between CyberArk Privileged Access Manager and Keeper based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."The automatic password management is the most important feature. The second most important feature is the ability to enforce dual control on the release of those passwords. The combination of these two features is the most important thing for us because we can show that we're in control of who uses any non-personal account, and when they do so."
"It is a central repository. Therefore, if someone needs to access a server, then they go through CyberArk PAM. It provides a secure way to do this and CyberArk PAM records everything. For example, if you are connecting to a Linux server, then once you get into the Linux server and if it is integrated with CyberArk, it will automatically start recording everything that is being done. In most banks, seeing the recordings is very useful. If there are any gaps or something has happened which shouldn't have happened, then we can check the logs and videos. So, it gives security, in a robust manner, to the organization."
"AIM has been a great help in automating password retrieval which removes the need for hard-coded credentials."
"We are able to know who is accessing what and when; having accountability."
"The implementation of the PSM proxy has reduced the specific risk of "insider attacks" on our domain controllers and SLDAP servers by eliminating direct user login by an open secure connection on the user's behalf without ever revealing the privileged credentials."
"We are able to centrally manage credentials, touch applications, and rotate passwords."
"DVR like video recording and text-based recording for easier audits."
"I'm no longer the product owner for PAM, but I can say that the most useful feature is the vault functionality, which keeps all your passwords secure in a digital vault."
"I like the tool's keyword editor and SSO."
"Auto login across platforms allows for no copying and pasting."
"A useful solution for storing encryption keys, programming and developing a SaaS platform."
"I like Keeper's mobility and its accessibility."
"The ability to autofill the login credentials has saved me a lot of time in my day to day computing."
"The generator of complex passwords keeps me safe from being hacked."
"Possibility to login using the fingerprint sensor on Android/iPhone."
"It syncs with all devices and supports all platforms."
"The documentation is rather basic and it is missing many use cases."
"Integration with the ticketing system should allow any number of fields to be used for validation before allowing a user to be evaluated and able to access a server."
"There should be more models and licensing plans for this software."
"CyberArk PAM is a very broad product as everyone's requirements for implementation are different. In our particular case, the initial implementation was planned and developed by people who didn't know our specific network requirements, so the initial implementation needed to be tweaked over time. While this is normal, at the time all these "major" changes required CyberArk professional services to come in-plant and "assist" with the changes."
"The current interface doesn't scale that well, and has some screens still in the old layout."
"As a customer, I might need a plugin for a specific product, or an application, and CyberArk might have already worked with some other client on it. There has to be some platform where it is available for everybody else to go and grab it, instead of my having to reinvent the wheel."
"The Vault's disaster recovery features need improvement."
"They can do a better job in the PSM space."
"Keeper does not provide password management for mobile apps."
"It would be nice to see this great tool integrate with other tools out there."
"Needs to provide an API to be integrated with the information systems and offer secure file hosting service with sharing and editing capabilities."
"Its aesthetic needs improvement."
"Ability to set up password profiles that can predefine custom fields and password complexity."
"API possible needs improvement. Although, this feature is for enterprises which need more then the usual usage."
"Rearranging folders via drag/drop functionality would be very helpful."
"The technical support for this solution could be faster support and improved if they had a better understanding of my questions."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while Keeper is ranked 10th in Enterprise Password Managers with 32 reviews. CyberArk Privileged Access Manager is rated 8.8, while Keeper is rated 9.2. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Keeper writes "It's an inexpensive, scalable solution that has improved our security". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Keeper is most compared with HashiCorp Vault, Azure Key Vault, LastPass, Delinea Secret Server and AWS Secrets Manager.
We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.