CyberArk Privileged Access Manager vs NetIQ Identity Governance comparison

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Executive Summary

We performed a comparison between CyberArk Privileged Access Manager and NetIQ Identity Governance based on real PeerSpot user reviews.

Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM).
To learn more, read our detailed Privileged Access Management (PAM) Report (Updated: March 2024).
768,415 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It provides an accountability to the individuals who are using it, knowing that it is audited and tracked.""The solution is scalable.""I love the ability to customize the passwords: the forbidden characters, the length of the password, the number of capital, lowercase, and special characters. You can customize the password so that it tailor fits, for example, mainframes that can't have more than eight characters. You can say, "I want a random password that doesn't have these special characters, but it is exactly eight characters," so that it doesn't throw errors.""Technical support has been very responsive in navigating challenges. It is very easy to open a ticket.""The combination of CPM and PSM resolves a lot of use cases.""Securely protects our TAP/NUID and privileged access accounts within the company.""We have been able to manage application credentials in CyberArk, whether they come as a custom plugin or straight out-of-the-box.""Allows secure, logged access to highly sensitive servers and services."

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"This solution has been around for a long time. It has had lots of successful deployments and releases.""You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review the users and access. The manager can approve or reject, and then it goes to the application owner for further review. This feature is especially important in large customer environments, as manual review can be challenging.""We’re very satisfied with technical support. Usually we get people with the right knowledge who understand the solution very well.""When doing a review you can either make manual or automatic fulfillment to immediately apply the manager's decision to the system, like removing or adding new permissions to the user account.""I like the queries and find the catalog to be comparatively powerful.""I really like the separation of the duties. It is the most ambitious model in the server because you have to create all the different rules, especially business rules. You have to check with the client and set different policies and rules, and then, you to have refine them. You will notice what is bad in the company and where the real problem is.""All three functionalities, access certification, the configuration of duties, and role mining - especially role mining - are very advanced compared with the competition.""NetIQ Identity Governance has improved the security of my company."

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Cons
"Their post-sale support area requires a big improvement. Customers cannot automate tickets directly with CyberArk. They have to come through the distributor or bring in partners who have access to the support portal. Basically, the support for post-sales implementation is there, but the role of CyberArk is very minimal. Customers have to rely on partners, which sometimes creates issues. Some of the vendors help you during the implementation process, but the CyberArk support team does not do that. They have 24/7 support for our region, but they help only if there is an emergency or there is a problem with their system. If the password vault is down or the system is down, they provide immediate attention. For almost everything else, they take more time to respond. They give low priority to service-related or migration-related questions.""​It's hard to find competent resellers/support.""CyberArk Privileged Access Manager could improve the integration docking, it should have more layers. For example, integration with OpenShift.""If we could have some kind of out-of-the box feature that you can simply say "no" so they don't have to go into a development mode, that would a really helpful feature.""They need to provide better training for the System Integrator.""The product is very vaulting-focused. I'd love to see it expanding its capabilities a bit further into areas like just-in-time elevation, and access with non-vaulted credentials.""Online help needs to be looked into with live agent support.""The Vault's disaster recovery features need improvement."

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"The product could use more advanced features related to Identity Intelligence.""The solution should provide more connectors in future releases. The solution also should offer more monitoring.""The initial setup has room for improvement.""Technical support is horrible.""They haven't really evolved the product to the cloud, so they don't have a cloud solution.""With NetIQ, you have to install two or more products. It would be better if we could install one product and have one server and one dashboard.""We need more connectors to cloud applications like AWS.""NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as selecting the application to which they want to request access, can be challenging. It needs to improve application integration as well."

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Pricing and Cost Advice
  • "Pricing and licensing depend on the environment."
  • "It is not a cheap solution. It is expensive as compared with other solutions. However, it is one of the best solutions in their domain."
  • "It can be an expensive product."
  • "Cost efficiency is the number one thing that can be improved in my mind. This would change lots of companies minds on purchasing the product."
  • "The cost is high compared to other products."
  • "CyberArk provides all the features bundled. This is compared to other vendors who provide them as a different license for each functionality."
  • "Our risk is definitely significantly lower. Also, our resources are low."
  • "If you are looking at implementing this solution, buy the training and go to it."
  • More CyberArk Privileged Access Manager Pricing and Cost Advice →

  • "It's expensive relative to the cloud solutions that are out there."
  • "I give the cost a nine out of ten."
  • "In terms of pricing, the tool seems a bit cheaper compared to other SaaS solutions."
  • More NetIQ Identity Governance Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the… more »
    Top Answer:The product is expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review… more »
    Top Answer:NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as selecting the application to which they want to request access, can be challenging… more »
    Top Answer:I use NetIQ Identity Governance to certify access.
    Ranking
    Views
    11,160
    Comparisons
    6,378
    Reviews
    34
    Average Words per Review
    621
    Rating
    8.9
    21st
    Views
    487
    Comparisons
    186
    Reviews
    3
    Average Words per Review
    428
    Rating
    8.0
    Comparisons
    Also Known As
    CyberArk Privileged Access Security
    NetIQ Access Governance Suite, Novell Access Governance Suite
    Learn More
    Overview

    CyberArk Privileged Access Manager is a next-generation solution that allows users to secure both their applications and their confidential corporate information. It is extremely flexible and can be implemented across a variety of environments. This program runs with equal efficiency in a fully cloud-based, hybrid, or on-premises environment. Users can now protect their critical infrastructure and access it in any way that best meets their needs.

    CyberArk Privileged Access Manager possesses a simplified and unified user interface. Users are able to manage the solution from one place. The UI allows users to view and manage all of the information and controls that administrators need to be able to easily access. Very often, management UIs do not have all of the controls and information streamlined in a single location. This platform provides a level of visibility that ensures users will be able to view all of their system’s most critical information at any time that they wish.

    Benefits of CyberArk Privileged Access Manager

    Some of CyberArk Privileged Access Manager’s benefits include:

    • The ability to manage IDs and permissions across a cloud environment. In a world where being able to work remotely is becoming increasingly important, CyberArk Privileged Access Manager is a very valuable tool. Administrators do not need to worry about infrastructure security when they are away from the office. They can assign and manage security credentials from anywhere in the world.
    • The ability to manage the program from a single centralized UI. CyberArk Privileged Access Manager’s UI contains all of the system controls and information. Users now have the ability to view and use all of their system’s most critical information and controls from one place.
    • The ability to automate user management tasks. Administrators can save valuable time by assigning certain management tasks to be fulfilled by the system itself. Users can now reserve their time for tasks that are most pressing. It can also allow for the system to simplify the management process by having the platform perform the most complex functions.

    Reviews from Real Users

    CyberArk Privileged Access Manager’s software stands out among its competitors for one very fundamental reason. CyberArk Privileged Access Manager is an all-in-one solution. Users are given the ability to accomplish with a single platform what might usually only be accomplished with multiple solutions.

    PeerSpot users note the truly all-in-one nature of this solution. Mateusz K., IT Manager at a financial services firm, wrote, "It improves security in our company. We have more than 10,000 accounts that we manage in CyberArk. We use these accounts for SQLs, Windows Server, and Unix. Therefore, keeping these passwords up-to-date in another solution or software would be impossible. Now, we have some sort of a platform to manage passwords, distribute the inflow, and manage IT teams as well as making regular changes to it according to the internal security policies in our bank."

    Hichem T.-B., CDO & Co-Founder at ELYTIK, noted that “This is a complete solution that can detect cyber attacks well. I have found the proxy features most valuable for fast password web access.”

    NetIQ Identity Governance is a solution that helps any organization run effective access certification campaigns and implement identity governance controls to meet compliance mandates while proactively mitigating risk. Built to get organizations up and running in hours vs the weeks or months of traditional legacy vendors, NetIQ Identity Governance replaces errorprone, time consuming manual methods that can expose your organization to compliance violations and risk from excessive access.

    Sample Customers
    Rockwell Automation
    Western & Southern Financial Group
    Top Industries
    REVIEWERS
    Financial Services Firm24%
    Computer Software Company13%
    Insurance Company12%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Educational Organization30%
    Computer Software Company12%
    Financial Services Firm10%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Financial Services Firm18%
    Manufacturing Company12%
    Comms Service Provider7%
    Company Size
    REVIEWERS
    Small Business21%
    Midsize Enterprise13%
    Large Enterprise66%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise38%
    Large Enterprise48%
    REVIEWERS
    Small Business100%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise13%
    Large Enterprise63%
    Buyer's Guide
    Privileged Access Management (PAM)
    March 2024
    Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM). Updated: March 2024.
    768,415 professionals have used our research since 2012.

    CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while NetIQ Identity Governance is ranked 21st in Identity Management (IM) with 9 reviews. CyberArk Privileged Access Manager is rated 8.8, while NetIQ Identity Governance is rated 8.0. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of NetIQ Identity Governance writes "Helps to run reports and verify user access but improvement is needed in integration ". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas NetIQ Identity Governance is most compared with SailPoint IdentityIQ, OpenText Identity and Access Management and One Identity Manager.

    We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.