CyberArk Privileged Access Manager vs Symantec VIP Access Manager comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between CyberArk Privileged Access Manager and Symantec VIP Access Manager based on real PeerSpot user reviews.

Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed CyberArk Privileged Access Manager vs. Symantec VIP Access Manager Report (Updated: March 2024).
768,415 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"On the customer accounts side, our account managers are responsive. If you ask them, they will get you whomever you need.""The automatic password management is the most important feature. The second most important feature is the ability to enforce dual control on the release of those passwords. The combination of these two features is the most important thing for us because we can show that we're in control of who uses any non-personal account, and when they do so.""The integrations are the most valuable aspect of CyberArk Privileged Access Manager. The software offers pre-built integrations, and our team can also create custom connectors. This flexibility allows us to integrate with systems that we previously didn't consider integrating with, making it a significant advantage for us.""All access to our servers by both staff and vendors is monitored and recorded.""The regulation of accounts is by far the most needed and valuable part of the application.""The solution helps our developers access internal systems. It also helps us in Privilege Access Management.""The credentials management capability is key to ensuring that the credentials are kept secure and that access to them is done on a temporary and event-driven basis.""We also use CyberArk’s Secrets Manager. Because AWS is the biggest area for us, we have accounts in AWS that are being rotated by CyberArk. We also have a manual process for the most sensitive of our AWS accounts, like root accounts. We've used Secrets Manager on those and that has resulted in a significant risk reduction, as well."

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"It offers more platform support, like Apple, Android, and Microsoft.""Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment.""Cloud-based service and management.""It's a good tool. It's pretty straightforward.""In this version 9.1, lots of changes are done for the dashboard, User Store etc.""The product is useful for providing user access from an in-built office server as we follow the work-from-home model.""It is easy to use.""The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."

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Cons
"The issue of technical support is crucial, as there are not many specialized partners available in Brazil to provide this service. While English language support is of good quality, there is a significant shortage of partners capable of meeting the demand locally.""Initial setup is complex. Lots of architecture, lots of planning, and lots of education and training are needed.""It can be made user-friendly, in the sense of the console is pretty outdated.""The initial setup has room for improvement to be more straightforward.""Currently, in Secure Connect, an end user is required to enter account information manually, and cannot save any of this information for future use.""I would love them to improve their UI customizing features.""Overall what I would really love to see is the third-party PAS reporter tool pulled more into the overall solution, ideally as its own deployable component service installation package.""CyberArk Privileged Access Manager could improve the integration with other solutions and ease of use. Additionally, there should be a feature to have remote connections without a VPN."

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"Maybe Symantec could consider providing a step-by-step guide for first-time users.""Every time that I have a new phone or computer, it takes a little longer to deploy it.""In the next release, I would like the ability to work offline with remote access.""The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users.""It is challenging to use when installing a new version.""If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them.""Geofencing needs improvement.""I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."

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Pricing and Cost Advice
  • "Pricing and licensing depend on the environment."
  • "It is not a cheap solution. It is expensive as compared with other solutions. However, it is one of the best solutions in their domain."
  • "It can be an expensive product."
  • "Cost efficiency is the number one thing that can be improved in my mind. This would change lots of companies minds on purchasing the product."
  • "The cost is high compared to other products."
  • "CyberArk provides all the features bundled. This is compared to other vendors who provide them as a different license for each functionality."
  • "Our risk is definitely significantly lower. Also, our resources are low."
  • "If you are looking at implementing this solution, buy the training and go to it."
  • More CyberArk Privileged Access Manager Pricing and Cost Advice →

  • "Licensing and pricing seems very fair."
  • "There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
  • "There are additional costs for maintenance."
  • "I can say that the solution is worth the money."
  • More Symantec VIP Access Manager Pricing and Cost Advice →

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    768,415 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the… more »
    Top Answer:The product is expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The product is useful for providing user access from an in-built office server as we follow the work-from-home model.
    Top Answer:The pricing would most likely charge per user based on how many accounts have access to the IT managers.
    Top Answer:The product's connection speed needs improvement. Sometimes, I need help connecting my mobile to the main office's system due to a version upgrade. It is challenging to use when installing a new… more »
    Ranking
    Views
    11,160
    Comparisons
    6,378
    Reviews
    34
    Average Words per Review
    621
    Rating
    8.9
    12th
    out of 37 in Access Management
    Views
    1,294
    Comparisons
    1,099
    Reviews
    3
    Average Words per Review
    490
    Rating
    8.0
    Comparisons
    Also Known As
    CyberArk Privileged Access Security
    Symantec VIP
    Learn More
    Overview

    CyberArk Privileged Access Manager is a next-generation solution that allows users to secure both their applications and their confidential corporate information. It is extremely flexible and can be implemented across a variety of environments. This program runs with equal efficiency in a fully cloud-based, hybrid, or on-premises environment. Users can now protect their critical infrastructure and access it in any way that best meets their needs.

    CyberArk Privileged Access Manager possesses a simplified and unified user interface. Users are able to manage the solution from one place. The UI allows users to view and manage all of the information and controls that administrators need to be able to easily access. Very often, management UIs do not have all of the controls and information streamlined in a single location. This platform provides a level of visibility that ensures users will be able to view all of their system’s most critical information at any time that they wish.

    Benefits of CyberArk Privileged Access Manager

    Some of CyberArk Privileged Access Manager’s benefits include:

    • The ability to manage IDs and permissions across a cloud environment. In a world where being able to work remotely is becoming increasingly important, CyberArk Privileged Access Manager is a very valuable tool. Administrators do not need to worry about infrastructure security when they are away from the office. They can assign and manage security credentials from anywhere in the world.
    • The ability to manage the program from a single centralized UI. CyberArk Privileged Access Manager’s UI contains all of the system controls and information. Users now have the ability to view and use all of their system’s most critical information and controls from one place.
    • The ability to automate user management tasks. Administrators can save valuable time by assigning certain management tasks to be fulfilled by the system itself. Users can now reserve their time for tasks that are most pressing. It can also allow for the system to simplify the management process by having the platform perform the most complex functions.

    Reviews from Real Users

    CyberArk Privileged Access Manager’s software stands out among its competitors for one very fundamental reason. CyberArk Privileged Access Manager is an all-in-one solution. Users are given the ability to accomplish with a single platform what might usually only be accomplished with multiple solutions.

    PeerSpot users note the truly all-in-one nature of this solution. Mateusz K., IT Manager at a financial services firm, wrote, "It improves security in our company. We have more than 10,000 accounts that we manage in CyberArk. We use these accounts for SQLs, Windows Server, and Unix. Therefore, keeping these passwords up-to-date in another solution or software would be impossible. Now, we have some sort of a platform to manage passwords, distribute the inflow, and manage IT teams as well as making regular changes to it according to the internal security policies in our bank."

    Hichem T.-B., CDO & Co-Founder at ELYTIK, noted that “This is a complete solution that can detect cyber attacks well. I have found the proxy features most valuable for fast password web access.”

    Symantec VIP Access Manager is the next generation control platform that integrates Single Sign-On (SSO) with strong authentication, access control, and user management. It offers users and administrators control, convenience, and compliance for public and private cloud- based applications. Symantec VIP Access Manager solves cloud security problems using identity and/or context-based access control across multiple cloud applications. In the cloud, where a traditional enterprise perimeter doesn't exist, this solution fills the gap. Through Symantec VIP Access Manager, administrators can define policies that utilize the built-in user directory or existing identity management infrastructure to enforce security and compliance for applications without getting in the way of productivity. Symantec VIP Access Manager can also protect and consolidate access management for on-premise web applications. It also simplifies compliance auditing for cloud applications by consolidating logs across all applications it protects.

    Sample Customers
    Rockwell Automation
    Maine Medical Center, Aria S.p.A
    Top Industries
    REVIEWERS
    Financial Services Firm24%
    Computer Software Company13%
    Insurance Company12%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Educational Organization30%
    Computer Software Company12%
    Financial Services Firm10%
    Manufacturing Company5%
    REVIEWERS
    Leisure / Travel Company11%
    Real Estate/Law Firm11%
    Hospitality Company11%
    Transportation Company11%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company13%
    Healthcare Company12%
    Government8%
    Company Size
    REVIEWERS
    Small Business21%
    Midsize Enterprise13%
    Large Enterprise66%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise38%
    Large Enterprise48%
    REVIEWERS
    Small Business25%
    Midsize Enterprise13%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise11%
    Large Enterprise69%
    Buyer's Guide
    CyberArk Privileged Access Manager vs. Symantec VIP Access Manager
    March 2024
    Find out what your peers are saying about CyberArk Privileged Access Manager vs. Symantec VIP Access Manager and other solutions. Updated: March 2024.
    768,415 professionals have used our research since 2012.

    CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while Symantec VIP Access Manager is ranked 12th in Access Management with 15 reviews. CyberArk Privileged Access Manager is rated 8.8, while Symantec VIP Access Manager is rated 8.4. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Symantec VIP Access Manager writes "With its mobile application, this tool offers a convenient and user-friendly experience to its users". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Symantec VIP Access Manager is most compared with Microsoft Entra ID, Check Point Remote Access VPN, Yubico YubiKey, RSA SecurID and Q-Bot. See our CyberArk Privileged Access Manager vs. Symantec VIP Access Manager report.

    See our list of best Access Management vendors.

    We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.