We performed a comparison between Cybereason Endpoint Detection & Response and Webroot Business Endpoint Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"This is stable and scalable."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"For me, the technical support is good."
"The dashboard is very good and you can consider it as an interactive UI."
"The initial setup process is straightforward."
"They do a very good job of providing multi-stage visualizations of malicious operations that immediately show all attack details across all devices and users. Since it is MalOp-centric model, you can see if there has been a similar operation across multiple machines. If it is the same thing appearing on multiple machines, you see all the machines and users affected in one screen."
"The interface is user-friendly."
"The solution is efficient."
"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."
"Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment."
"It is pretty unintrusive. It doesn't take over the system like McAfee or Norton. It doesn't use a whole lot of resources. McAfee and Norton use a lot of resources."
"Its ease of installation is valuable. It has been a low-resource tool and the continuous updates in the past have made it attractive from the standpoint of the trust level on the protection."
"The most valuable features of the solution include the endpoint navigation protection, the protection related to the EMS service, as well as the control and the cloud integration capabilities."
"It is very lightweight on the workstations, not slowing them down while still doing its job very well."
"It monitors traffic and keeps us from getting ransomware or other viruses."
"It is excellent endpoint protection for mobiles that does everything it says it will."
"Speed"
"The solution has many features. It is very easy to define and set the policies based on the user groups, it does not take up a lot of resources in operation, and has provided us with a good track record of protection."
"The support needs improvement."
"The SIEM could be improved."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The dashboard isn't easy to access and manage."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The network coverage becomes an issue most of the time."
"Reporting could be a bit more granular so that we had the ability to check regions and countries. I just noticed that, for instance, if I look at our servers, it's either "contained" or it's "not contained". I don't have the option, for instance, to look at countries. It only allows me to look at users as one big group."
"I feel that the product lacks reporting features and needs improvement."
"Ad hoc higher-level reporting to senior management can be improved or can be implemented. That's definitely an area of improvement that they need to focus on."
"While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper."
"The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor."
"The integration with Microsoft solutions and Microsoft capabilities needs to be improved."
"It initially took some time to deploy."
"Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement."
"The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others."
"I'm not happy with Webroot Business Endpoint Protection, for only one reason. It seems that it slows down my interface when I'm doing programming in Microsoft Access, tremendously."
"They should provide more information on the type of cyber attacks."
"The only complaint I have with Webroot is its inability to prevent UoD phishing and its inability to check against bots or block anti-attacks. Plus the URL server is in zero-definition."
"Webroot Business Endpoint Protection needs to focus on how they can widen their area of scope by not just being an antivirus tool anymore. The shortcoming in the customization area of the tool needs improvement."
"An updated UI would be nice, but is not hardly used."
"It needs to improve the problems with the faster connection, and have a huge reduction in false positives."
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Cybereason Endpoint Detection & Response is ranked 42nd in Endpoint Protection Platform (EPP) with 19 reviews while Webroot Business Endpoint Protection is ranked 34th in Endpoint Protection Platform (EPP) with 30 reviews. Cybereason Endpoint Detection & Response is rated 8.0, while Webroot Business Endpoint Protection is rated 8.2. The top reviewer of Cybereason Endpoint Detection & Response writes "It has helped us become more knowledgeable about our environment and aware of threats". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Lightweight and not hard to set up however, does not offer good reporting". Cybereason Endpoint Detection & Response is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Darktrace and SentinelOne Singularity Complete, whereas Webroot Business Endpoint Protection is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress, Intercept X Endpoint and Cynet. See our Cybereason Endpoint Detection & Response vs. Webroot Business Endpoint Protection report.
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