We compared CylancePROTECT and Cybereason Endpoint Detection & Response based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: Based on the reviews, it can be concluded that CylancePROTECT offers easy setup and strong protection, which gives it an advantage over Cybereason Endpoint Detection & Response. However, CylancePROTECT is criticized for its pricing, lack of control over agent installation, instability, and poor performance. On the other hand, Cybereason Endpoint Detection & Response has comprehensive capabilities and is easy to use, which gives it an advantage. However, it is criticized for compatibility issues, complexity for entry-level users, lack of a centralized dashboard and reporting features, and inadequate technical support services. In summary, CylancePROTECT is more suitable for users who value straightforward setup and strong protection, while Cybereason Endpoint Detection & Response is a better choice for users who prioritize comprehensive capabilities and ease of use.
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The product detects and blocks threats and is more proactive than firewalls."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"NGAV and EDR features are outstanding."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Ability to get forensics details and also memory exfiltration."
"The initial setup process is straightforward."
"The dashboard is very good and you can consider it as an interactive UI."
"Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment."
"The solution is efficient."
"What I like most about Cybereason Endpoint Detection & Response is the support because the support is good. The solution is also easy to use, and it has a dashboard. Everything is good, and there's no problem with it."
"We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold."
"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."
"The initial setup was easy and straightforward."
"Endpoints are protected in real-time without the need of a centralized server."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue."
"The Application Guard and ByteGuard are useful features."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."
"A user can continue to add endpoints and the solution will continue to perform well."
"The solution is pretty easy to scale."
"The solution is stable."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The solution is not stable."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"Making the portal mobile friendly would be helpful when I am out of office."
"While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper."
"What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on."
"Ad hoc higher-level reporting to senior management can be improved or can be implemented. That's definitely an area of improvement that they need to focus on."
"The reporting feature needs improvement."
"Compared to our previous endpoint, we have a lot more false positives and a lot more duplication of alerts. So we're chasing more alerts."
"Its Microsoft PowerShell protections still need some compatibility improvements. We have run across just a few. It is compatible with 90% of what we have in our network, but there is that 10% that we are still struggling with as far as compatibility with the type of PowerShell scripts needed to run our day-to-day business."
"The product's reporting isn't great."
"They need to improve their technical support services."
"I would say one thing that they might need to bring in is protection for mobile devices."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"It's a good solution but some features just need to be updated."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"The solution needs better dashboards that are easier to use."
"If they can add more features on top of their Persona feature that would be ideal."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
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Cybereason Endpoint Detection & Response is ranked 42nd in Endpoint Protection Platform (EPP) with 19 reviews while CylancePROTECT is ranked 27th in Endpoint Protection Platform (EPP) with 39 reviews. Cybereason Endpoint Detection & Response is rated 8.0, while CylancePROTECT is rated 8.0. The top reviewer of Cybereason Endpoint Detection & Response writes "It has helped us become more knowledgeable about our environment and aware of threats". On the other hand, the top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". Cybereason Endpoint Detection & Response is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Darktrace and Deep Instinct Prevention Platform, whereas CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our Cybereason Endpoint Detection & Response vs. CylancePROTECT report.
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