We performed a comparison between Cybereason Endpoint Detection & Response and Symantec Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The stability is very good."
"Fortinet is very user-friendly for customers."
"The setup is pretty simple."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Forensics is a valuable feature of Fortinet FortiEDR."
"What I like most about Cybereason Endpoint Detection & Response is the support because the support is good. The solution is also easy to use, and it has a dashboard. Everything is good, and there's no problem with it."
"For me, the technical support is good."
"The initial setup process is straightforward."
"We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold."
"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."
"The dashboard is very good and you can consider it as an interactive UI."
"Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment."
"The most valuable feature is the capability of the command used by the machine so that we see the kind of performance that is running."
"Great security and very user friendly."
"Its ease of use in deploying it and regular updates are most valuable."
"The solution's application control feature is very, very powerful."
"The centralized console is great for us. It gives us one centralized console to manage all of the endpoints."
"The solution is very stable."
"Helps to protect our organization from known attacks."
"The solution is completely scalable."
"The most valuable feature is the automated updating feature."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"We'd like to see more one-to-one product presentations for the distribution channels."
"FortiEDR can be improved by providing more detailed reporting."
"It takes about two business days for initial support, which is too slow in urgent situations."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Making the portal mobile friendly would be helpful when I am out of office."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on."
"The reporting feature needs improvement."
"It initially took some time to deploy."
"The integration with Microsoft solutions and Microsoft capabilities needs to be improved."
"Ad hoc higher-level reporting to senior management can be improved or can be implemented. That's definitely an area of improvement that they need to focus on."
"I feel that the product lacks reporting features and needs improvement."
"The product's reporting isn't great."
"It should be more stable, and the sensor needs improvement in terms of connectivity."
"The support needs to be better. When we upgrade, we can run into issues, and it's hard to get the help we require."
"Must push to EXE files to the endpoints."
"Need to improved orchestration for broken clients fixes."
"It seems that its not working very well with VMWare."
"The Sandboxing and ATP functionality does not integrate very well, improving this would be helpful."
"They need to develop a multi-language interface."
"This latest version has proven unreliable for management and installation."
"We were having a problem in Version 14, where the client machines used to go into the health state and once it restarted, and never came back again."
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Cybereason Endpoint Detection & Response is ranked 42nd in Endpoint Protection Platform (EPP) with 19 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 138 reviews. Cybereason Endpoint Detection & Response is rated 8.0, while Symantec Endpoint Security is rated 7.6. The top reviewer of Cybereason Endpoint Detection & Response writes "It has helped us become more knowledgeable about our environment and aware of threats". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Cybereason Endpoint Detection & Response is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Darktrace and Kaspersky Endpoint Security for Business, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security report.
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