We performed a comparison between Cybereason Endpoint Detection & Response and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution was relatively easy to deploy."
"Fortinet is very user-friendly for customers."
"This is stable and scalable."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The price is low and quite competitive with others."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The setup is pretty simple."
"It gives all the information in a clear response."
"Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment."
"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."
"For me, the technical support is good."
"The initial setup process is straightforward."
"The initial setup was easy and straightforward."
"Immediately we can pick up the computers in the network if any malicious operation that is triggered."
"I haven't had any issues with the solution. Stability-wise, I rate the solution a ten out of ten."
"Your workstation doesn't slow down, unlike when you use Symantec, for example."
"The tool will query the information from the cloud to identify suspicious or malicious files that can be a threat. It will provide you with real-time updates on the latest and ongoing attacks and malware information."
"The most valuable features are the DLP and anti-virus functionality."
"The administration through the cloud is valuable."
"It is their most comprehensive endpoint protection solution. It includes DLP and Office 365. It also includes device control and the rest of the little bells and whistles that the traditional AV vendors have."
"The most valuable feature of Trend Micro Smart Protection is automatic scanning."
"Helps with vulnerability and patch management, making it easier to provide top-notch services to our customers."
"Trend Micro Smart Protection has good features like malware analysis, C-to-C connection and detection, workbench, auto security play with features, and lots of DDI features."
"The solution should address emerging threats like SQL injection."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"We find the solution to be a bit expensive."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"I haven't seen the use of AI in the solution."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Ad hoc higher-level reporting to senior management can be improved or can be implemented. That's definitely an area of improvement that they need to focus on."
"What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on."
"It initially took some time to deploy."
"Cybereason does not have sandbox functionality."
"Compared to our previous endpoint, we have a lot more false positives and a lot more duplication of alerts. So we're chasing more alerts."
"The reporting feature needs improvement."
"The integration with Microsoft solutions and Microsoft capabilities needs to be improved."
"There can be problems with the EDI."
"The threat response could be a bit better."
"This product would be improved if it had more monitoring capabilities so that it could stop threats before they break into the network and damage it."
"There are no data loss prevention features."
"Trend Micro Smart Protection needs to improve its compliance features to cover more domains, such as BCIDSS rules. Enhancements in this area would enable quicker and more comprehensive compliance reporting."
"It is onsite. It does have its challenges in terms of scalability."
"Trend Micro Smart Protection could improve automatic scanning because sometimes it pops up when I am doing my work. It would be helpful to have a feature to have it only automatically scan when the system is on standby mode. I would be able to be more efficient with my work. Additionally, security could improve."
"The only notable concern is the level of support in the particular region of Sri Lanka. Following events in the past two years, the quality of technical support has regrettably declined."
"Some functionalities within the DLP can be improved."
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Cybereason Endpoint Detection & Response is ranked 42nd in Endpoint Protection Platform (EPP) with 19 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 38 reviews. Cybereason Endpoint Detection & Response is rated 8.0, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Cybereason Endpoint Detection & Response writes "It has helped us become more knowledgeable about our environment and aware of threats". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Cybereason Endpoint Detection & Response is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Darktrace and SentinelOne Singularity Complete, whereas Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, Microsoft Defender for Endpoint, CrowdStrike Falcon and Fortinet FortiClient. See our Cybereason Endpoint Detection & Response vs. Trend Micro Smart Protection report.
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