We performed a comparison between Cybereason Managed Detection & Response and Fidelis Elevate based on real PeerSpot user reviews.
Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR)."NGAV and EDR features are outstanding."
"The stability is very good."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The solution was relatively easy to deploy."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Fortinet is very user-friendly for customers."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."
"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"The solution's technical support is perfect, so I rate the technical support a ten out of ten"
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Cannot be used on mobile devices with a secure connection."
"The only minor concern is occasional interference with desired programs."
"Making the portal mobile friendly would be helpful when I am out of office."
"ZTNA can improve latency."
"I haven't seen the use of AI in the solution."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"The reports in the endpoint area of Elevate can be improved."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
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Cybereason Managed Detection & Response is ranked 23rd in Managed Detection and Response (MDR) with 1 review while Fidelis Elevate is ranked 25th in Managed Detection and Response (MDR) with 7 reviews. Cybereason Managed Detection & Response is rated 8.0, while Fidelis Elevate is rated 8.4. The top reviewer of Cybereason Managed Detection & Response writes " A scalable tool with an easy initial setup phase useful to deal with incident response". On the other hand, the top reviewer of Fidelis Elevate writes "Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations". Cybereason Managed Detection & Response is most compared with Arctic Wolf Managed Detection and Response, whereas Fidelis Elevate is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, VMware Carbon Black Cloud, Trellix Endpoint Security (ENS) and Darktrace.
See our list of best Managed Detection and Response (MDR) vendors and best Endpoint Detection and Response (EDR) vendors.
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