We performed a comparison between Fortinet FortiSOAR and Palo Alto Networks Cortex XSOAR based on real PeerSpot user reviews.
Find out in this report how the two Security Orchestration Automation and Response (SOAR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have no complaints about the features or functionality."
"There are some very powerful features to Sentinel, such as the integration of various connectors. We have a lot of departments that use both IaaS and SaaS services, including M365 as well as Azure services. The ability to leverage connectors into these environments allows for large-scale data injection."
"It's pretty powerful and its performance is pretty good."
"The part that was very unexpected was Sentinel's ability to integrate with Azure Lighthouse, which, as a managed services solution provider, gives us the ability to also manage our customers' Sentinel environments or Sentinel workspaces. It is a big plus for us. With its integration with Lighthouse, we get the ability to monitor multiple workspaces from one portal. A lot of the Microsoft Sentinel workbooks already integrate with that capability, and we save countless amounts of money by simply being able to almost immediately realize multitenant capabilities. That alone is a big plus for us."
"Previously, it was a little bit difficult to find where an incident came from, including which IP address and which country. So in Sentinel, it's very easy to find where the incident came from since we can easily get the information from the dashboard, after which we take action quickly."
"The SOAR playbooks are Sentinel's most valuable feature. It gives you a unified toolset for detecting, investigating, and responding to incidents. That's what clearly differentiates Sentinels from its competitors. It's cloud-native, offering end-to-end coverage with more than 120 connectors. All types of data logs can be poured into the system so analysis can happen. That end-to-end visibility gives it the advantage."
"In Azure Sentinel, we have found, they do have a store in their capability. AI and intelligence features. We found that to be very helpful for us because some other things we do need to integrate again or find another vendor for the store"
"There are a lot of things you can explore as a user. You can even go and actively hunt for threats. You can go on the offensive rather than on the defensive."
"It has a quick detection and response time."
"The initial setup is straightforward."
"The most valuable feature of Fortinet FortiSOAR is the number of available connectors and the simplicity to start to automate."
"The reputation of the brand is very good."
"It's great that the solution is integrated with FortiAnalyzer."
"The good news is that FortiSOAR is not hard to maintain. If you prepared well and deployed strong initially, then maintenance will take half an hour every other week, not more than that. A single person can do it."
"The most valuable feature of Fortinet FortiSOAR is the playbook, which has to be defined to apply the policies."
"The solution is easy to implement and includes 450 built-in connectors."
"It is a scalable solution. I would rate scalability a ten out of ten."
"It’s easy to install."
"The solution is very reliable."
"They have a portal where you can find any kind of integration that you need."
"I have no complaints about Cortex's stability."
"Many different playbooks are available and can be customized."
"It is a scalable solution."
"It is a scalable solution."
"Sentinel could improve its ticketing and management. A few customers I have worked with liked to take the data created in Sentinel. You can make some basic efforts around that, but the customers wanted to push it to a third-party system so they could set up a proper ticketing management system, like ServiceNow, Jira, etc."
"They only classify alerts into three categories: high, medium, and low. So, from the user's point of view, having another critical category would be awesome."
"We have been working with multiple customers, and every time we onboard a customer, we are missing an essential feature that surprisingly doesn't exist in Sentinel. We searched the forums and knowledge bases but couldn't find a solution. When you onboard new customers, you need to enable the data connectors. That part is easy, but you must create rules from scratch for every associated connector. You click "next," "next," "next," and it requires five clicks for each analytical rule. Imagine we have a customer with 150 rules."
"Only one thing is missing: NDR is not available out-of-the-box. The competitive cloud-native SIEM providers have the NDR component. Currently, Sentinel needs NDR to be powered from either Corelight or some other NDR provider."
"There is some relatively advanced knowledge that you have to have to properly leverage Sentinel's full capabilities. I'm thinking about things like the creation of workbooks, how you do threat-hunting, and the kinds of notifications you're getting... It takes time for people to ramp up on that and develop a familiarity or expertise with it."
"When we pass KPIs to the governance department, there's no option to provide rights to the data or dashboard to colleagues. We can use Power BI for this, but it isn't easy or convenient. They should just come up with a way to provide limited role-based access to auditing personnel"
"There is room for improvement in entity behavior and the integration site."
"The KQL query does not function effectively with Windows 11 machines, and in the majority of machine-based investigations, KQL queries are essential for organizing the data during investigations."
"The technology and integrations are important so should continue to be enhanced."
"The UI design of the solution needs to be changed since it can get difficult for a newbie to operate."
"I have found that Fortinet FortiSOAR needs a lot of improvement. The Orchestration needs to be improved."
"Fortinet's tech support overall is not great when they are at their best."
"The solution doesn't connect well with the network devices."
"The area that needs improvement is integration with multiple third-party vendors."
"Fortinet FortiSOAR's dashboard is not easy to understand."
"Technical support could be improved."
"Its dashboard features need improvement."
"Corex XSOAR could be improved by reducing the time it takes to process large amounts of data and increasing the number of integrations."
"The solution’s price and technical support could be improved."
"I would like to see Cortex become less dependent on Active Directory and group policies to manage the deployment. Maybe I need to update my understanding of how to deploy it, but that's the way I know how to use it."
"There is room for improvement in terms of the pricing model."
"The tool’s multi-tenancy feature must be improved."
"There is room for improvement in support. The response time could be faster."
"The platform’s setup procedures could be streamlined compared to one of its competitors."
More Palo Alto Networks Cortex XSOAR Pricing and Cost Advice →
Fortinet FortiSOAR is ranked 10th in Security Orchestration Automation and Response (SOAR) with 11 reviews while Palo Alto Networks Cortex XSOAR is ranked 2nd in Security Orchestration Automation and Response (SOAR) with 41 reviews. Fortinet FortiSOAR is rated 7.4, while Palo Alto Networks Cortex XSOAR is rated 8.4. The top reviewer of Fortinet FortiSOAR writes "A stable solution that has a number of available connectors and is simple to automate". On the other hand, the top reviewer of Palo Alto Networks Cortex XSOAR writes "Enables the investigators to go through the review process a lot quicker". Fortinet FortiSOAR is most compared with Splunk SOAR, Swimlane, ServiceNow Security Operations, Cisco SecureX and D3 Security, whereas Palo Alto Networks Cortex XSOAR is most compared with Cortex XSIAM, Splunk SOAR, Swimlane, IBM Resilient and ServiceNow Security Operations. See our Fortinet FortiSOAR vs. Palo Alto Networks Cortex XSOAR report.
See our list of best Security Orchestration Automation and Response (SOAR) vendors.
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