We performed a comparison between CylancePROTECT and ESET Endpoint Protection Platform based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The most valuable feature is the analysis, because of the beta structure."
"The product detects and blocks threats and is more proactive than firewalls."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"NGAV and EDR features are outstanding."
"The price is low and quite competitive with others."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"Endpoints are protected in real-time without the need of a centralized server."
"It does a good job of protecting us."
"The initial setup of CylancePROTECT is very easy."
"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
"The most functional item that we use is the process to turn off the false flags that it causes."
"The most valuable features of ESET Endpoint Antivirus are the search engine, easy firewall setup, and ransomware scans."
"The solution offers impressive advanced protection."
"If it detects ransomware or something, it can isolate that computer."
"It has a clean and clear interface."
"It effectively catches unwanted stuff. It has saved our bacon over many years."
"The most valuable feature of ESET Endpoint Security performance."
"The most valuable feature of this solution is the management."
"ESET Endpoint Security’s most valuable feature is the management console."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"FortiEDR can be improved by providing more detailed reporting."
"Making the portal mobile friendly would be helpful when I am out of office."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"I haven't seen the use of AI in the solution."
"CylancePROTECT could be improved in its technical support and communication."
"The price for this EPP platform is expensive and could be improved."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"It should provide more details about the events that they have detected."
"While the pricing is good, they could always lower it a bit."
"It would be great to have VIP functions added to the solution in a future release."
"It would be nice to have more features in vulnerability scanning, which I believe will happen eventually."
"The console or GUI of ESET Endpoint Antivirus should improve. Additionally, they should provide an addon feature for HyperV and VMware."
"The feature is somewhat lacking in security protection."
"The interface is good. However, it could always be better. It could be more user-friendly."
"A few times, we have had problems with downloading an agent. We had to try multiple times and multiple uploads."
"The scalability could be better."
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CylancePROTECT is ranked 27th in Endpoint Protection Platform (EPP) with 39 reviews while ESET Endpoint Protection Platform is ranked 9th in Endpoint Protection Platform (EPP) with 96 reviews. CylancePROTECT is rated 8.0, while ESET Endpoint Protection Platform is rated 8.2. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Symantec Endpoint Security, whereas ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint. See our CylancePROTECT vs. ESET Endpoint Protection Platform report.
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