We performed a comparison between CylancePROTECT and Malwarebytes based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's initial setup phase is very easy."
"The price is low and quite competitive with others."
"The stability is very good."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"The deployment of updates is easy."
"The initial setup of CylancePROTECT is very easy."
"Has good RAM capacity for the power I need"
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it."
"Malwarebytes is a comprehensive solution for keeping endpoints safe and secure from intruders, viruses, malware and so on."
"The product provides notifications for suspicious events. We have several public access points. The product helps to prevent unauthorized entry. Its most valuable features are pre-installation procedures and a cloud console. The console's interface is simple and can be viewed easily to take action. It covers everything in terms of security threats."
"It allows us to have better knowledge of the way people use the tool and how we can improve their workflows."
"When it comes to frontend protections, it has some of the best definitions. In addition, they do traditional signature and heuristic detection a lot better than Microsoft and some other players in that space."
"The most valuable features of Malwarebytes are the EDR and the complete feature set provided."
"We have seen a decrease of approximately ninety percent in the number of events."
"The endpoint protection and response that allows us to restore a machine back to a pre-infected state are the most valuable features."
"It comprehensively finds and removes malicious software."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The dashboard isn't easy to access and manage."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The SIEM could be improved."
"The support needs improvement."
"FortiEDR can be improved by providing more detailed reporting."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"The initial deployment was quite complicated."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"It's a good solution but some features just need to be updated."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"I would say one thing that they might need to bring in is protection for mobile devices."
"They should make it faster, less taxing on the processor."
"The online reporting needs to be improved. Currently, we have to look at it online, and if we want to download a report, it just downloads as an Excel file. It's just raw information. There needs to be some way to better display it when it's downloaded."
"A solution must be installed in the main gateway to give an overview of the incoming and outgoing traffic. The technical support team's response time should be faster."
"Every once in a while, it gets clobbered by updates from other places. I don't think this should happen."
"I would like to see a little more detail in the log. So, when an event occurs, I'd like to know not just when it happened and on what device, but what activity was taking place on the machine at the time so that we can drill down. If we get a false positive, we have to do a lot of research and go back and forth with our end-users to know why it was a false positive. So, having a little more detail around detections and events would probably be my most asked feature."
"Notifications are lacking."
"The product has major problems in almost every facet of setup and use including setup, configuration, lack of functionality, lack of stability, false positives, questionable reporting, inability to protect from randsomeware and poor technical support and development."
"They could come up with better reporting capabilities."
CylancePROTECT is ranked 27th in Endpoint Protection Platform (EPP) with 39 reviews while Malwarebytes is ranked 28th in Endpoint Protection Platform (EPP) with 33 reviews. CylancePROTECT is rated 8.0, while Malwarebytes is rated 8.0. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Malwarebytes writes "Intuitive, easy to use, and does a good job of catching and stopping things for the most part and has a unique rollback feature". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Intercept X Endpoint, whereas Malwarebytes is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, HP Wolf Security and Huntress. See our CylancePROTECT vs. Malwarebytes report.
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