We performed a comparison between CylancePROTECT and Symantec Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The product's initial setup phase is very easy."
"The price is low and quite competitive with others."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The product detects and blocks threats and is more proactive than firewalls."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"One of the best features of the solution is that it's easy to deploy."
"Endpoints are protected in real-time without the need of a centralized server."
"Centralized dashboard online which can be used for managing a huge product."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"It secures different entry points into the network."
"I like the AI and mathematical components that they use."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."
"The most valuable feature is the automated updating feature."
"The installation was very easy."
"We are using it on 1,600 computers. All the systems and servers are protected with the Symantec solution. Our environment has an uptime of 99.9% because we never had any attack or issue related to viruses. There is zero downtime."
"The most valuable feature is the virus and malware detection capability."
"There is no other endpoint solution that will help you in preventing lateral-movement attacks on Active Directory. And Active Directory is one of the more critical assets within an organization."
"Its ease of use in deploying it and regular updates are most valuable."
"Symantec End-User Endpoint Security is easy to use."
"It's a single-agent installation with many features including wireless protection."
"I haven't seen the use of AI in the solution."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Detections could be improved."
"We'd like to see more one-to-one product presentations for the distribution channels."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Making the portal mobile friendly would be helpful when I am out of office."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The product must make the interface a little more user-friendly."
"CylancePROTECT's dashboard could be more user-friendly."
"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"The user interface is outdated."
"The solution’s technical support could be improved."
"Maybe Symantec Endpoint Security could amend their pricing structure, but they always offer a good product."
"My personal opinion is that Symantec has too many WS.Reputation.1 detections, which could cause important computers to malfunction."
"The Centralized Management could be improved."
"Nowadays, threats are changing, and they are moving more towards script control and zero-day attacks. So, we would like to have more control similar to an EDR solution. Symantec Endpoint Protection has certainly come a long way as a traditional antivirus, but because the threats are changing, we would like to have more EDR features so that we have a detailed view of the source from where the infection entered the environment and whether it has tried to connect any other endpoint. It should provide such a detailed view for investigation. It should protect against zero-day threats, etc. These are the key enhancements that can make it a complete solution for any enterprise. Currently, we have seen organizations going for two solutions: antivirus and EDR. With both these capabilities, it would be a complete package."
"If the agent can be minimized so that it can work with in-memory concepts, that would be ideal. As of now, it is file-based, signature-based."
"Since the acquisition by Broadcom, we are no longer receiving the proper support."
"I would like to see a hybrid version of this solution that covers both in-house and cloud-based servers."
"Future releases should ideally be cheaper."
CylancePROTECT is ranked 27th in Endpoint Protection Platform (EPP) with 39 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews. CylancePROTECT is rated 8.0, while Symantec Endpoint Security is rated 7.6. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our CylancePROTECT vs. Symantec Endpoint Security report.
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