Most Helpful Review
Solution has picked up files that other platforms don't plus it uses machine learning and AI protection
Handles the important task of virtual patching, although the agent-based version has performance issues
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Has good RAM capacity for the power I need
Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior.
Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected.
It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good.
The most valuable feature is the ability to respond to zero-day and unknown threats.
The Application Guard and ByteGuard are useful features.
The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well.
On the management side, we liked the way it displays things.
The most valuable feature is the virtual patching.
The vulnerability scanning reduces false positives by quite a bit.
The most valuable features are web security, email filtering, and content filtering.
It has improved functions by bringing us complete security on our clients' virtual environment.
It has a perfect SaaS which integrates with AWS, offering flexibility to deploy quickly and easily in the cloud.
Deep Security enables us to bridge the gap between patching windows using the Virtual Patching feature. This allows us to make sure full patching is tested properly in our testing environments before rollout.
It provides a comprehensive feature set and a strong security baseline for us with integrations into other security tools.
There are compliance issues for legacy applications and after applying OS security patches. The product's HIPS (Host Intrusion Prevention System) modules do the job for you automatically, without any downtime.
It should have better support for Windows and Mac.
Too many false positives are reported.
I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined.
The detection component is something that they have to work on.
Our customers would like to see more automation with respect to how threats are handled once they have been detected.
The OPTICS component could be made more user-friendly with respect to giving people more information.
I would say one thing that they might need to bring in is protection for mobile devices.
It should provide more details about the events that they have detected.
When implementing this solution, sometimes we have challenges with SQL migration.
The client can show as offline sometimes, and that becomes a bit difficult for troubleshooting. We end up basically redeploying the client. This is something that could be improved in the future.
The support for email protection can be improved.
It needs better global visibility of the virtual environment.
I would like them to add EDR features, moving away from traditional signature-based anti-malware.
The default reports provided don't provide much insight.
I would rate tech support in the range of six to eight out of 10. Time to provide solution could be improved.
It needs to improve its integration with a lot of other products. This should be in the road map because we have a lot of SaaS-based appliances which are not connected with each other.
Pricing and Cost Advice
We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user.
The monthly fee is $55 USD per user.
I think that the price we are paying is good for what it is.
We would just add more if there are new users, but right now you just need one license for per user.
Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees.
Some of our customers complain about the cost of this solution.
The cost is approximately six thousand Qatari Riyal ($1650 USD) per user.
Purchasing this solution through the AWS Marketplace was secure and quick. AWS has good prices for a good product.
The training needs improvement. It is expensive (classroom training), and it is often hard to find answers by yourself using the documentation.
The AWS licensing model is scalable and easy to use, but could do with tiered discounts. I am not sure how well this model will scale when we start to use Auto Scaling with AWS resources.
We are an original partner with AWS, so a couple of customers chose to directly take it from AWS Marketplace. A couple of customers will want us to take care of the billing. So, it's a mixed type of reaction that we receive from the customer.
The price is reasonably good as compared to other products into the market.
Purchasing on the AWS Marketplace is like shopping on Amazon Prime.
out of 58 in Endpoint Protection (EPP) for Business
Average Words per Review
out of 6 in Virtualization Security
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Also Known As
Cylance® is revolutionizing cybersecurity with products and services that proactively prevent, rather than reactively detect the execution of advanced persistent threats and malware. Our technology is deployed on over four million endpoints and protects hundreds of enterprise clients worldwide including Fortune 100 organizations and government institutions.
The Trend Micro Cloud and Data Center Security solution protects applications and data and prevents business disruptions, while helping meet regulatory compliance. Whether you are focused on securing physical virtual, cloud, or hybrid environments, Trend Micro provides the advanced server security you need with the Trend Micro™ Deep Security™ platform.
Learn more about Cylance
Learn more about Trend Micro Deep Security
|Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit||Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada|
Software R&D Company23%
Comms Service Provider9%
Financial Services Firm33%
Software R&D Company36%
Comms Service Provider13%
See also Cylance Reviews, Trend Micro Deep Security Reviews, and our list of Best Endpoint Protection (EPP) for Business Companies.