We performed a comparison between CylancePROTECT and Trend Micro Apex One based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This is stable and scalable."
"NGAV and EDR features are outstanding."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Fortinet is very user-friendly for customers."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The setup is pretty simple."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"Centralized dashboard online which can be used for managing a huge product."
"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."
"A user can continue to add endpoints and the solution will continue to perform well."
"On the management side, we liked the way it displays things."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"The most functional item that we use is the process to turn off the false flags that it causes."
"The DDAN and the sand boxing features are very good and accurate."
"The solution offers good community support."
"The XDR feature which provides us with real visibility into our environment is the most valuable."
"The management console is pretty good. We have a dashboard that shows us what stuff to log, different malicious links that people are trying to access and also if somebody was trying to connect something to the computer, to a USB port or something like that, and if this person is on the under control management. It shows that he tried and he got blocked."
"The solution is stable and integrated into the system quite well."
"The main features that are useful are application control, vulnerability protection, and XDR Vision One which we have recently started using. Additionally, the solution is easy to use."
"I have opened three tickets with the technical support and they were responsive and asked me to send them my logs."
"Vulnerability management is a valuable feature that I enjoy."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The only minor concern is occasional interference with desired programs."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The support needs improvement."
"We find the solution to be a bit expensive."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"The solution needs better dashboards that are easier to use."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"CylancePROTECT could be improved in its technical support and communication."
"The solution’s user interface could be improved."
"The security scripting needs improvement. It needs deeper security for scripting."
"It is hard to manage."
"We had a few occasions where we had to turn off our clients' computers to upgrade the drivers."
"We're actually looking to upgrade to more sophisticated ADL products. We need a more sophisticated endpoint. We need to have the ability to automate those instant response processes."
"The UI has room for improvement."
"We have to manually log in to the machines and give them an update command."
"It would be great it can support endpoint encryption."
"There is room for improvement in the reporting aspect"
"I want more options and flexibility when creating rules. I want to set rules that are contingent, like "If this happens, then this, this, and this will happen.""
"Its pricing should be improved. In some cases, the user interface was not ready for our proof of concept. It wasn't a beta phase service."
CylancePROTECT is ranked 27th in Endpoint Protection Platform (EPP) with 39 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews. CylancePROTECT is rated 8.0, while Trend Micro Apex One is rated 8.2. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and CrowdStrike Falcon. See our CylancePROTECT vs. Trend Micro Apex One report.
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