We performed a comparison between CylanceOPTICS and Fidelis Elevate based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet is very user-friendly for customers."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"This is stable and scalable."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Forensics is a valuable feature of Fortinet FortiEDR."
"It is stable and scalable."
"NGAV and EDR features are outstanding."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"The solution has a high level of trust in the industry."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"It's pretty unintrusive"
"CylanceOPTICS is easy to use."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"CylanceOPTICS is pretty stable."
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."
"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"The solution's technical support is perfect, so I rate the technical support a ten out of ten"
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Making the portal mobile friendly would be helpful when I am out of office."
"We find the solution to be a bit expensive."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The dashboard isn't easy to access and manage."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"We'd like to see more one-to-one product presentations for the distribution channels."
"I haven't seen the use of AI in the solution."
"One minor issue that somebody mentioned was that they didn't like their management console."
"Too many false positives are reported."
"The detection component is something that they have to work on."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"The product's initial setup process could be easy."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"The reports in the endpoint area of Elevate can be improved."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
CylanceOPTICS is ranked 32nd in Endpoint Detection and Response (EDR) with 10 reviews while Fidelis Elevate is ranked 41st in Endpoint Detection and Response (EDR) with 7 reviews. CylanceOPTICS is rated 7.6, while Fidelis Elevate is rated 8.4. The top reviewer of CylanceOPTICS writes "Enables the isolation and inoculation of infected machines, offering a practical solution for dealing with threats and preventing their spread within the environment". On the other hand, the top reviewer of Fidelis Elevate writes "Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations". CylanceOPTICS is most compared with Microsoft Defender for Endpoint, whereas Fidelis Elevate is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, VMware Carbon Black Cloud, Trellix Endpoint Security (ENS) and Darktrace. See our CylanceOPTICS vs. Fidelis Elevate report.
See our list of best Endpoint Detection and Response (EDR) vendors and best Endpoint Detection and Response (EDR) vendors.
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