We performed a comparison between CylanceOPTICS and Fortinet FortiEDR based on real PeerSpot user reviews.
Find out in this report how the two EDR (Endpoint Detection and Response) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."CylanceOPTICS is pretty stable."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"It's pretty unintrusive"
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"CylanceOPTICS is easy to use."
"The solution has a high level of trust in the industry."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Fortinet is very user-friendly for customers."
"This is stable and scalable."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The setup is pretty simple."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"The product's technical support is slow."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"The reporting is very weak and not very good at all."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"Too many false positives are reported."
"One minor issue that somebody mentioned was that they didn't like their management console."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"ZTNA can improve latency."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The support needs improvement."
"We'd like to see more one-to-one product presentations for the distribution channels."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The solution should address emerging threats like SQL injection."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
CylanceOPTICS is ranked 34th in EDR (Endpoint Detection and Response) with 10 reviews while Fortinet FortiEDR is ranked 14th in EDR (Endpoint Detection and Response) with 29 reviews. CylanceOPTICS is rated 7.6, while Fortinet FortiEDR is rated 8.0. The top reviewer of CylanceOPTICS writes "Enables the isolation and inoculation of infected machines, offering a practical solution for dealing with threats and preventing their spread within the environment". On the other hand, the top reviewer of Fortinet FortiEDR writes "Good detection and response capabilities with decent performance". CylanceOPTICS is most compared with Microsoft Defender for Endpoint, whereas Fortinet FortiEDR is most compared with Fortinet FortiClient, CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks. See our CylanceOPTICS vs. Fortinet FortiEDR report.
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