CylanceOPTICS vs SentinelOne Singularity Complete comparison

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Executive Summary

We performed a comparison between CylanceOPTICS and SentinelOne Singularity Complete based on real PeerSpot user reviews.

Find out in this report how the two EDR (Endpoint Detection and Response) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed CylanceOPTICS vs. SentinelOne Singularity Complete Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.""The solution was relatively easy to deploy.""NGAV and EDR features are outstanding.""The product's initial setup phase is very easy.""The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors""This is stable and scalable.""Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution.""It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."

More Fortinet FortiEDR Pros →

"CylanceOPTICS is pretty stable.""The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken.""CylanceOPTICS is easy to use.""It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good.""It automatically blocks the threats, helping us investigate if they harm the environment.""The solution has a high level of trust in the industry.""It's pretty unintrusive""The most valuable feature is the ability to respond to zero-day and unknown threats."

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"It is purely cloud-based, meaning you don't need to have something installed, such as a server on-prem. You have cloud management and can access it from anywhere, with integration with SSO, with one click. It's also very lightweight.""The protection and management provided by SentinelOne is good.""Most of the features are valuable. As a system integrator, agent deployment is valuable. It also fits the requirements of most of the clients.""The strength of SentinelOne is that it has an automated, active EDR. It does that first level of what a SOC analyst would do, automatically, using artificial intelligence, so we can focus on other things. Active EDR not only notifies you, but it actually fixes that first level. That is unheard of. Very few, if any, companies do that.""The terminating or killing remediation process that they use is top-notch. Pretty much anything that is even remotely malicious gets blocked by it within seconds. That is important for us. We have thousands of endpoints with tens of thousands of users. It is hard to do good security for that many people without some kind of automated detection and response. That is what SentinelOne does for us. It helps us automate that process.""It has the ability to rollback a ransomware infection instantly and with minimal disruption to the user & provides robust reporting.""It provides network and asset visibility for us.""It identifies what applications are vulnerable. If I go to the applications, such as Adobe Photoshop or Adobe Reader, I can see our current list of vulnerabilities: How many are vulnerable and how many need to be updated with patching. One of the most valuable aspects is the ease of finding specific vulnerabilities."

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Cons
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later.""The SIEM could be improved.""The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices.""The only minor concern is occasional interference with desired programs.""The solution is not stable.""I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers.""We find the solution to be a bit expensive.""Making the portal mobile friendly would be helpful when I am out of office."

More Fortinet FortiEDR Cons →

"The product's initial setup process could be easy.""The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive.""Too many false positives are reported.""Our customers would like to see more automation with respect to how threats are handled once they have been detected.""One minor issue that somebody mentioned was that they didn't like their management console.""CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction.""The reporting is very weak and not very good at all.""The product's technical support is slow."

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"We have had one or two occasions when we had to roll back off our Windows machine. Then, we had an issue with SentinelOne where we couldn't let the client make contact with the cloud service anymore. Therefore, the integration with the Windows Service Recovery could be improved in the future.""I am not a fan of the UI and feel it has room for improvement.""The improvement could be in terms of reducing more noise and continuing to cut that down. AI seems to be the big thing with Purple. We are excited to get our hands on that.""This solution would be more attractive to customers if the price were lower.""It would be good to see some small tools to test files or hashes that are a potential threat, I know there are already products offering this.""They could add “right click>scan” where most users were trained to do so in handling flash drives.""The solution can use up a lot of resources when scanning. It would be ideal if it was lighter.""The anti-ransomware technology takes up a lot of disc space."

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Pricing and Cost Advice
  • "I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
  • "There are no issues with the pricing."
  • "The price is comprable to other endpoint security solutions."
  • "The pricing is typical for enterprises and fairly priced."
  • "I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
  • "The pricing is good."
  • "I would rate the solution's pricing an eight out of ten."
  • "The hardware costs about €100,000 and about €20,000 annually for access."
  • More Fortinet FortiEDR Pricing and Cost Advice →

  • "We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
  • "I would rate the pricing a three out of five."
  • "The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
  • More CylanceOPTICS Pricing and Cost Advice →

  • "The price is competitive, if you compare it with other solutions on the market."
  • "Spend money on the security for the endpoint."
  • "The price for it is very competitive compared to other Next Gen EPP."
  • "The per-seat cost is low, but you have to commit to a certain number of licenses for a year."
  • "The larger count you have, the deeper discount you will receive in your contract."
  • "Our licensing fees are about $5 USD per endpoint, per month."
  • "USD$6 per end point which decreases as end points increase."
  • "Pricing is a bit of a pain point. That's where we have not been able to convince all of our customers to use SentinelOne. The pricing is still on the higher side. It's almost double the price, if not more, of a normal antivirus, such as NOD32, Kaspersky, or Symantec."
  • More SentinelOne Singularity Complete Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection… more »
    Top Answer:The product's initial setup phase is very easy.
    Top Answer:Fortinet FortiEDR is available at a very competitive price compared to the other products in the market. Customers also… more »
    Top Answer:I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've… more »
    Top Answer:The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the… more »
    Top Answer:CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to… more »
    Top Answer:Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks.… more »
    Top Answer:Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is… more »
    Top Answer:The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers… more »
    Comparisons
    Also Known As
    enSilo, FortiEDR
    Sentinel Labs, SentinelOne Singularity
    Learn More
    Overview

    Fortinet FortiEDR is a real-time endpoint protection, detection, and automated response solution. Its primary purpose is to detect advanced threats to stop breaches and ransomware damage. It is designed to do so in real time, even on an already compromised device, allowing you to respond and remediate incidents automatically so your data can remain protected.

    Fortinet FortiEDR Features

    Fortinet FortiEDR has many valuable key features, including:

    • Easily customizable
    • Real-time proactive risk mitigation & IoT security
    • Pre-infection protection
    • Post-infection protection
    • Track applications and ratings
    • Reduce the attack surface with risk-based proactive policies
    • Achieve analysis of entire log history
    • Optional managed detection and response (MDR) service

    Fortinet FortiEDR Benefits

    Some of the key benefits of using Fortinet FortiEDR include:

    • Protection: Fortinet FortiEDR provides proactive, real-time, automated endpoint protection with the orchestrated incident response across platforms. It stops the breach with real-time postinfection blocking to protect data from exfiltration and ransomware encryption.

    • Single unified console: Fortinet FortiEDR has a single unified console with an intuitive interface, which makes management easier. The solution automates mundane endpoint security tasks so your employees don’t need to do it.

    • Cost savings: With Fortinet FortiEDR you can eliminate post-breach operational expenses and breach damage costs.

    • Flexibility: Fortinet FortiEDR can be deployed on premises or on a secure cloud instance. With Fortinet FortiEDR, endpoints are protected both on- and off-line.

    • Scalability: Because Fortinet can be deployed quickly and has a small footprint, it is easy to scale up to protect hundreds of thousand endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Fortinet FortiEDR users.

    An Owner at a security firm says, "The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers. The customer has literally about 800 cash registers. That was the use case for Fortinet FortiEDR - to get that down into a tiny space. The only way to do that was to use this product because it had that ability to unbundle services that were a surplus.”

    Chandan M., Chief Technical Officer at Provision Technologies LLP, mentions, “The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.” He also adds, “The security is also very good and the firewall response is good.”

    Harpreet S., Information Technology Support Specialist at Chemtrade Logistics, explains, "It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

    DeAndre V., Senior Network Administrator at a financial services firm, states, “The dashboard is easy to follow and use. The deployment and uninstalling were easy. I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow. Exceptions are easy to create and the interface is easy to follow with a nice appearance.

    Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.

    SentinelOne is a leading comprehensive enterprise-level autonomous security solution that is very popular in today’s marketplace. SentinelOne will ensure that today’s aggressive dynamic enterprises are able to defend themselves more rapidly, at any scale, and with improved precision, by providing comprehensive, thorough security across the entire organizational threat surface.

    SentinelOne makes keeping your infrastructure safe and secure easy and affordable. They offer several tiered levels of security and varied payment options. SentinelOne works well with Linux, Windows, and MacOS, and can successfully support legacy infrastructures as well as the newer popular environments, including the latest operating systems. The single pane of glass management will save time and money by reducing manpower and ensuring comprehensive security protection of all your endpoints locally and worldwide.

    SentinelOne offers intensive training and support to meet every organization’s unique business needs.

    SentinelOne's levels of services and support include, but are not limited to:

    SentinelOne GO is a guided 90-day onboarding service to ensure successful deployment and success. It assists with the deployment planning and overview, initial user setup, and product overviews. It provides ongoing training and advisory meetings, ensuring that everything is set up correctly and that your team understands the appropriate protocols to ensure success.

    SentinelOne offers multi-tiered support based on your organizational needs from small business to enterprise, using their Designed Technical Account Management (TAM). They have support for every business level: Standard, Enterprise, and Enterprise Pro. SentinelOne is always available to ensure that you and your organization work together to minimize the risk of downtime and any threat exposure.

    Threat Hunting & Response Services

    Support for threat hunting and response include Watch Tower, Watch Tower Pro, Vigilance Respond, and Vigilance Respond Pro. Each of these services builds on the other, progressively adding features based on your organizational needs.

    Watch Tower: This is the entry-level plan and includes: Active campaign hunting and cyber crime alerts and course correction for potential threats, access to the Monthly Hunting & Intelligence Digest.

    Watch Tower Pro: Includes everything in WatchTower and customized threat hunting for all current & historical threats, unlimited access to Signal Hunting Library of Pre-Built Queries, Incident-Based Triage and Hunting, continuous customer service, followup and reporting, a Security Assessment, and quarterly Cadence meetings.

    Vigilance Respond: Includes all of the features of Watch Tower in addition to a security assessment and Cadence meetings, which are on-demand. Provides the features of Watch Tower Pro in addition to 24x7x365 monitoring, triage, and response.

    Vigilance Respond Pro: Includes all of the features of the above options, including a security assessment and quarterly cadence meeting as well as a complete digital forensic investigation and malware analysis.

    Reviews from Real Users

    Jeff D. who is an Operations Manager at Proton Dealership IT, tells us that "The detection rate for Sentinel One has been excellent and we have been able to resolve many potential threats with zero client impact. The ability to deploy via our RMM allows us to quickly secure new clients and provides peace of mind."

    "The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring." relates Rae J., Director IR and MDR at a tech services company.

    Sample Customers
    Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
    Cerdant, Washoe County School District
    Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider11%
    Manufacturing Company11%
    Educational Organization5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government8%
    Manufacturing Company8%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Manufacturing Company19%
    Computer Software Company15%
    University8%
    Financial Services Firm8%
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company10%
    Financial Services Firm9%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Manufacturing Company6%
    Comms Service Provider6%
    Government6%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise16%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    REVIEWERS
    Small Business50%
    Midsize Enterprise20%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise13%
    Large Enterprise66%
    REVIEWERS
    Small Business40%
    Midsize Enterprise24%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise19%
    Large Enterprise46%
    Buyer's Guide
    CylanceOPTICS vs. SentinelOne Singularity Complete
    March 2024
    Find out what your peers are saying about CylanceOPTICS vs. SentinelOne Singularity Complete and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    CylanceOPTICS is ranked 34th in EDR (Endpoint Detection and Response) with 10 reviews while SentinelOne Singularity Complete is ranked 2nd in EDR (Endpoint Detection and Response) with 174 reviews. CylanceOPTICS is rated 7.6, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of CylanceOPTICS writes "Enables the isolation and inoculation of infected machines, offering a practical solution for dealing with threats and preventing their spread within the environment". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". CylanceOPTICS is most compared with Microsoft Defender for Endpoint, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Intercept X Endpoint. See our CylanceOPTICS vs. SentinelOne Singularity Complete report.

    See our list of best EDR (Endpoint Detection and Response) vendors.

    We monitor all EDR (Endpoint Detection and Response) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.