We performed a comparison between CylanceOPTICS and Intercept X Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The price is low and quite competitive with others."
"Forensics is a valuable feature of Fortinet FortiEDR."
"It is stable and scalable."
"Ability to get forensics details and also memory exfiltration."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The most valuable feature is the analysis, because of the beta structure."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"It's pretty unintrusive"
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"The solution has a high level of trust in the industry."
"CylanceOPTICS is pretty stable."
"One of the best use cases involves synchronized security staff, which allows us to manage both the firewall and the anti-virus features from the cloud."
"The most valuable feature is the anti-ransomware capability. It's been helpful because we have been seeing a lot of information around what the ransomware hit."
"Intercept X's smart prevention it's very good as so are its machine learning capabilities for troubleshooting channels and files."
"The solution has very good usability."
"The threat analysis center is nice."
"The most valuable features are ease of use and the GUI."
"We have found the pricing to be reasonable."
"The key factor that attracted me to Sophos Intercept X was the multi-platform. I have multiple clients that have mixed environments of Mac and Windows. I am able to deliver a standard solution, regardless of the platform."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The dashboard isn't easy to access and manage."
"I haven't seen the use of AI in the solution."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The product's technical support is slow."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"Too many false positives are reported."
"The reporting is very weak and not very good at all."
"The product's initial setup process could be easy."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"The tool is not stable on Linux systems."
"They might want to offer an MSP model for licensing, to offer the solution as a software as a service."
"Technical support is too slow to schedule meetings."
"The tool should be made compatible with Linux and Microsoft operating systems."
"The solution can be expensive, although we do see the value in it."
"We are not able to merge the sub-estates. If we create multiple sub-states and there may be instances where a user is in a different sub-state, it may not be possible for us to relocate that user from one sub-state to another through the console. We have to merge them manually which is not ideal."
"The initial setup can be a bit challenging."
"The main real-time scanning takes most of the processing power of my notebook."
CylanceOPTICS is ranked 32nd in Endpoint Detection and Response (EDR) with 10 reviews while Intercept X Endpoint is ranked 4th in Endpoint Detection and Response (EDR) with 99 reviews. CylanceOPTICS is rated 7.6, while Intercept X Endpoint is rated 8.4. The top reviewer of CylanceOPTICS writes "Enables the isolation and inoculation of infected machines, offering a practical solution for dealing with threats and preventing their spread within the environment". On the other hand, the top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". CylanceOPTICS is most compared with Microsoft Defender for Endpoint, whereas Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Seqrite Endpoint Security. See our CylanceOPTICS vs. Intercept X Endpoint report.
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