We performed a comparison between CylanceOPTICS and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two EDR (Endpoint Detection and Response) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The solution was relatively easy to deploy."
"This is stable and scalable."
"The product's initial setup phase is very easy."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"It's pretty unintrusive"
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"The solution has a high level of trust in the industry."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"The most valuable features of Symantec Endpoint Detection and Response are its immediate response and investigation."
"In Symantec, we have found that the most important feature is Application and Device Control."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
"I have had absolutely no problem with using this solution, it really works well."
"The most valuable features of this product include network isolation for machines and the ability to work with a consistent and defined set of virtual machines."
"The interface is quite easy to use."
"The most valuable feature is that the same agent can act as the endpoint detection and response agent."
"The solution does its job with no issues."
"The solution should address emerging threats like SQL injection."
"Cannot be used on mobile devices with a secure connection."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"ZTNA can improve latency."
"FortiEDR can be improved by providing more detailed reporting."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"We find the solution to be a bit expensive."
"The dashboard isn't easy to access and manage."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"Too many false positives are reported."
"The product's technical support is slow."
"One minor issue that somebody mentioned was that they didn't like their management console."
"The detection component is something that they have to work on."
"The product's initial setup process could be easy."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"The reporting is very weak and not very good at all."
"It would be good if it can anticipate zero-day attacks. I don't know how it can be done and if it is even a feature of this product."
"It would be beneficial to have more integration and compatibility with other platforms."
"I would like to see better scanning capabilities."
"They need to improve their cloud presence."
"The network forensics feature could be improved."
"Its UI could be more user-friendly."
"The GUI could be better."
"I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions."
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CylanceOPTICS is ranked 34th in EDR (Endpoint Detection and Response) with 10 reviews while Symantec Endpoint Detection and Response is ranked 24th in EDR (Endpoint Detection and Response) with 28 reviews. CylanceOPTICS is rated 7.6, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of CylanceOPTICS writes "Enables the isolation and inoculation of infected machines, offering a practical solution for dealing with threats and preventing their spread within the environment". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". CylanceOPTICS is most compared with Microsoft Defender for Endpoint, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Trellix Endpoint Security (ENS) and Bitdefender GravityZone EDR. See our CylanceOPTICS vs. Symantec Endpoint Detection and Response report.
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