We performed a comparison between CylanceOPTICS and WatchGuard Threat Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two EDR (Endpoint Detection and Response) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The stability is very good."
"The solution was relatively easy to deploy."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Ability to get forensics details and also memory exfiltration."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"CylanceOPTICS is easy to use."
"CylanceOPTICS is pretty stable."
"It's pretty unintrusive"
"The interface is very good."
"When you download the executable file from the internet, it automatically sandboxes to make sure it's not doing anything incorrectly."
"The analytics are important because if there is an abnormality then it provides that information to us."
"WatchGuard is very user-friendly. It provides us with all of the security services we need."
"The basic functionality is fantastic. It has been performing well. I generated a report on one machine, using that as the deployment machine. When scanning the network, it discovered machines on the network and deployed the same endpoint protection from that one machine I have on my network."
"The protection that it provides from ransomware is valuable. The awareness that it has is also valuable. It didn't have a central console earlier, but now it has a central console, which is pretty good."
"WatchGuard Threat Detection and Response is a reliable solution."
"The most valuable feature, in my opinion, is the dimension logging platform and the network traffic filtering."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"FortiEDR can be improved by providing more detailed reporting."
"It takes about two business days for initial support, which is too slow in urgent situations."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"The reporting is very weak and not very good at all."
"The product's technical support is slow."
"The product's initial setup process could be easy."
"The detection component is something that they have to work on."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"One minor issue that somebody mentioned was that they didn't like their management console."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"I'd like a few extra features, especially around threat severity assessment."
"The interface is not the best."
"It can have a couple of false positives, but after you add them to your allow list, it works fine. It could have better Mac support. I am pretty sure it doesn't have much support for Mac. It can be installed on a Mac, but it is not that good."
"The reporting isn't so good. If they worked to improve this aspect of the solution, it would be much stronger."
"The administrative UI/UX could be significantly improved."
"The solution is a bit confusing and there are unusual complications with setup."
"When it comes to live-monitoring, the user-interface could be improved to make things easier."
"The website must provide more information on the product."
More WatchGuard Threat Detection and Response Pricing and Cost Advice →
CylanceOPTICS is ranked 34th in EDR (Endpoint Detection and Response) with 10 reviews while WatchGuard Threat Detection and Response is ranked 29th in EDR (Endpoint Detection and Response) with 12 reviews. CylanceOPTICS is rated 7.6, while WatchGuard Threat Detection and Response is rated 8.2. The top reviewer of CylanceOPTICS writes "Enables the isolation and inoculation of infected machines, offering a practical solution for dealing with threats and preventing their spread within the environment". On the other hand, the top reviewer of WatchGuard Threat Detection and Response writes "Offers deployment simplicity, especially for firewalls and firewall configuration and good documentation available ". CylanceOPTICS is most compared with Microsoft Defender for Endpoint, whereas WatchGuard Threat Detection and Response is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Intercept X Endpoint, Darktrace and Cortex XDR by Palo Alto Networks. See our CylanceOPTICS vs. WatchGuard Threat Detection and Response report.
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