CylancePROTECT vs Intercept X Endpoint (Sophos) comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jan 28, 2024

We compared CylancePROTECT and Intercept X Endpoint (Sophos) based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:

  • Ease of Deployment: Users find the initial setup of CylancePROTECT to be easy and straightforward. Sophos' Intercept X Endpoint, on the other hand, has a varying level of ease and complexity during setup. Some users found it to be simple and quick, while others needed assistance from sales staff. While CylancePROTECT can be complex at an enterprise level, Intercept X Endpoint users suggest the need for more training resources to improve the setup process.
  • Features: CylancePROTECT is highly regarded for its cutting-edge technology and reliable antivirus system detecting threats proactively. On the other hand, Intercept X receives accolades for its versatility across different platforms, efficient threat management, easy-to-use interface, and robust web filtering.
  • Room for Improvement: For CylancePROTECT, the users suggested enhancing user-friendliness, agent control, stability, and support quality. As for Sophos' Intercept X Endpoint, they mentioned that faster installation, reduced software size, expanded support, and an improved graphical interface would be beneficial.
  • Pricing and ROI: The costs for setting up CylancePROTECT differ for each user, and it may be pricier than alternative solutions. On the other hand, Intercept X Endpoint is reasonably priced and competitive, offering both monthly and yearly license options. While some users find Intercept X Endpoint to be more expensive, they believe the additional cost is warranted due to its firewall and endpoint protection capabilities. CylancePROTECT lacks quantifiable ROI, in contrast to Intercept X Endpoint which has positive ROI due to virus restriction and affordability. 
  • Service and Support: CylancePROTECT's customer service has received mixed feedback, with some customers expressing dissatisfaction due to the absence of technical support and slow response times. On the other hand, Intercept X Endpoint's customer service has garnered high praise. Clients appreciate the excellent support provided and the direct access to engineers and developers. 

Comparison Results: CylancePROTECT and Sophos' Intercept X Endpoint are both endpoint security solutions that provide advanced technology and protection against threats. CylancePROTECT is appreciated for its simple deployment and implementation, accurate threat detection, and user-friendly dashboard. However, it is considered expensive and some have concerns about the quality of support. On the other hand, Intercept X Endpoint offers multi-platform capability, centralized management, and 24/7 monitoring. It also has fair pricing and helpful technical support. Suggestions for improvements include installation speed, performance impact, and pricing. In summary, CylancePROTECT prioritizes technological advancements while Intercept X Endpoint focuses on multi-platform capability and effective threat management.

To learn more, read our detailed CylancePROTECT vs. Intercept X Endpoint Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features.""The stability is very good.""Forensics is a valuable feature of Fortinet FortiEDR.""The product's initial setup phase is very easy.""Fortinet has helped free up around 20 percent of our staff's time to help us out.""Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance.""The most valuable feature is the analysis, because of the beta structure.""The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."

More Fortinet FortiEDR Pros →

"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations.""We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting.""What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system.""​Centralized dashboard online which can be used for managing a huge product.""CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices.""In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful.""It is extremely simple to manage and deploy.""You can manage all the threats and everything from a centralized dashboard."

More CylancePROTECT Pros →

"Very stable solution.""There do not seem to be any limitations to the scalability of this product.""Sophos Intercept X is a complete endpoint solution.""The most valuable feature is the anti-ransomware capability. It's been helpful because we have been seeing a lot of information around what the ransomware hit.""The initial setup is simple.""The initial setup is pretty straightforward.""It is an intelligent tool.""Malware protection and application blocking are absolutely great. The DLP and malware features are very helpful. It is also very user-friendly, reliable, and scalable. It is easy to set up. We are also happy with its price and support."

More Intercept X Endpoint Pros →

Cons
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components.""The solution should address emerging threats like SQL injection.""There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors.""Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation.""I haven't seen the use of AI in the solution.""We find the solution to be a bit expensive.""The solution is not stable.""The SIEM could be improved."

More Fortinet FortiEDR Cons →

"​It needs real analysis of quarantined files. The EDR product isn't showing much right now.""The price for this EPP platform is expensive and could be improved.""The product must make the interface a little more user-friendly.""I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice.""We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard.""CylancePROTECT could be improved in its technical support and communication.""If they can add more features on top of their Persona feature that would be ideal.""The solution needs better dashboards that are easier to use."

More CylancePROTECT Cons →

"When there is an event generated by either the firewall or Intercept X, and the originating IP address is the same, these should be merged into a single event rather than two.""The EDR could be improved, and perhaps the User Interface.""It would be better if it can automatically generate a report for each and every user so that the users get to know the things that shouldn't be accessed from their PCs. It can have information about malicious and non-malicious sites so users are aware of them, and they don't access malicious websites. Such reports can be generated at the end of the day. We should also be able to get through to their support team quickly. Currently, it takes more than half an hour to get through to a technical person.""I would like to see better support for virtual and desktop infrastructures.""Stability-wise, we had issues with some clients which had to be dealt with manually. The issue was with that installation part.""The solution's pricing could be better.""If Sophos Intercept allows users to restrict website access based on specific needs, such as streaming new videos for business purposes, we would prefer to use that.""The pricing could be a bit lower to match the normal retail pricing."

More Intercept X Endpoint Cons →

Pricing and Cost Advice
  • "I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
  • "There are no issues with the pricing."
  • "The price is comprable to other endpoint security solutions."
  • "The pricing is typical for enterprises and fairly priced."
  • "I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
  • "The pricing is good."
  • "I would rate the solution's pricing an eight out of ten."
  • "The hardware costs about €100,000 and about €20,000 annually for access."
  • More Fortinet FortiEDR Pricing and Cost Advice →

  • "Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
  • "The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
  • "​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
  • "Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
  • "Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
  • "We would just add more if there are new users, but right now you just need one license for per user."
  • "I think that the price we are paying is good for what it is."
  • "The monthly fee is $55 USD per user."
  • More CylancePROTECT Pricing and Cost Advice →

  • "We renew the license for one year at $10,000."
  • "The price is pretty good."
  • "When you start going to the EDR technologies and the MTR, it is a little bit expensive. It's a very good technology, and obviously, you're going to pay for it, but the pricing could do a little bit of work."
  • "We were able to eliminate the ransomware using the one-month, full-featured trial license."
  • "Licensing is based on the number of users. They give a discount for editors who are considered as important members. From what I know, Sophos products are not expensive. If you have a license extension, you just need to contact the editor or partner to change the mode of licensing or extend the license to cover more people."
  • "Intercept X for endpoints is around $35 per user per year. The server version is $95 per server per year."
  • "I find the pricing to be a little bit expensive, although it is acceptable, for now."
  • "The price of this product should be reduced because it is a little high."
  • More Intercept X Endpoint Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection… more »
    Top Answer:The product's initial setup phase is very easy.
    Top Answer:Fortinet FortiEDR is available at a very competitive price compared to the other products in the market. Customers also… more »
    Top Answer:I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown… more »
    Top Answer:Currently, we have competitive pricing for Cylance, which is affordable enough to consider. However, similar pricing can… more »
    Top Answer:Following the acquisition by BlackBerry, there has been a noticeable slowdown in development and the introduction of new… more »
    Top Answer:I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine… more »
    Top Answer:It is a stable solution. Stability-wise, I rate the solution a ten out of ten.
    Top Answer:On a per-user basis, my company has to pay a certain amount of money.
    Comparisons
    Also Known As
    enSilo, FortiEDR
    Blackberry Protect
    Sophos Intercept X
    Learn More
    Overview

    Fortinet FortiEDR is a real-time endpoint protection, detection, and automated response solution. Its primary purpose is to detect advanced threats to stop breaches and ransomware damage. It is designed to do so in real time, even on an already compromised device, allowing you to respond and remediate incidents automatically so your data can remain protected.

    Fortinet FortiEDR Features

    Fortinet FortiEDR has many valuable key features, including:

    • Easily customizable
    • Real-time proactive risk mitigation & IoT security
    • Pre-infection protection
    • Post-infection protection
    • Track applications and ratings
    • Reduce the attack surface with risk-based proactive policies
    • Achieve analysis of entire log history
    • Optional managed detection and response (MDR) service

    Fortinet FortiEDR Benefits

    Some of the key benefits of using Fortinet FortiEDR include:

    • Protection: Fortinet FortiEDR provides proactive, real-time, automated endpoint protection with the orchestrated incident response across platforms. It stops the breach with real-time postinfection blocking to protect data from exfiltration and ransomware encryption.

    • Single unified console: Fortinet FortiEDR has a single unified console with an intuitive interface, which makes management easier. The solution automates mundane endpoint security tasks so your employees don’t need to do it.

    • Cost savings: With Fortinet FortiEDR you can eliminate post-breach operational expenses and breach damage costs.

    • Flexibility: Fortinet FortiEDR can be deployed on premises or on a secure cloud instance. With Fortinet FortiEDR, endpoints are protected both on- and off-line.

    • Scalability: Because Fortinet can be deployed quickly and has a small footprint, it is easy to scale up to protect hundreds of thousand endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Fortinet FortiEDR users.

    An Owner at a security firm says, "The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers. The customer has literally about 800 cash registers. That was the use case for Fortinet FortiEDR - to get that down into a tiny space. The only way to do that was to use this product because it had that ability to unbundle services that were a surplus.”

    Chandan M., Chief Technical Officer at Provision Technologies LLP, mentions, “The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.” He also adds, “The security is also very good and the firewall response is good.”

    Harpreet S., Information Technology Support Specialist at Chemtrade Logistics, explains, "It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

    DeAndre V., Senior Network Administrator at a financial services firm, states, “The dashboard is easy to follow and use. The deployment and uninstalling were easy. I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow. Exceptions are easy to create and the interface is easy to follow with a nice appearance.

    Blackberry Protect is a next generation artificial intelligence (AI) based endpoint protection platform (EPP) that prevents breaches and provides added controls for safeguarding against sophisticated cyberthreats. It uses predictive analysis to quickly and accurately find even the most advanced threats before they ever take place. Blackberry Protect’s cloud-based supercomputer mines hundreds of millions of files from all over the cloud, allowing it to predict and stop any hacker dead in their tracks.

    Blackberry Protect runs on a lightweight agent and requires no internet connection. Instead of taking up massive amounts of computing power, it typically requires less than 1% of a system’s available computing resources. In addition, it only needs to be upgraded if the model is improved, which means that you can run it on your local servers and have constant and uninterrupted access to it.

    Benefits of Blackberry Protect

    Some of the benefits of using Blackberry Protect include:

    • The use of advanced AI analytics to provide extremely fast protection. The solution scans any and all applications that attempt to execute commands in your system. If it determines that the application is a threat, then it will respond to the threatening action within milliseconds. The anti-viral software will cancel or disallow any actions that the application attempts to initiate.
    • Minimizing of potential threats by cutting off the access of unauthorized devices. Blackberry Protect allows users to determine which devices are allowed to run on their network. It enforces the security rules that your system administrators set and denies hackers the ability to penetrate your system through unapproved devices.
    • Uses less computing power while still providing your system with a robust level of protection. Blackberry Protect runs on a lightweight agent that requires you to devote a fraction of the computing power that similar solutions require. This ensures that your system does not have to sacrifice security for processing power.

    Reviews from Real Users

    The Blackberry Protect software stands out among its competitors for a number of reasons. Two major ones are the artificial intelligence and machine learning algorithms that the solution uses to detect and deal with threats and the ability to scale your level of protection according to your needs.

    PeerSpot user Donald D., the owner of Terra Controls, notes the value of having both artificial intelligence and machine learning in a single product when he writes, “The most valuable feature is the AI and ML-based virus protection that does not rely on signature-based detection methods. The way this product works is that it does not go to a central server to pick up the latest virus definitions. Instead, it's a processor-powered search that checks to see if anything out of the ordinary is running on your machine. It looks for anomalies and cancels processes that do not look normal. For example, if a program tries to read the registry and then make a change, but it hasn't been authorized, then it is assumed to be a bad actor and the process is canceled or the action is disallowed.”

    PeerSpot user Orlando B., Head of Systems at SKN Caribecafe Ltda, noted how this program is not a one-size-fits-all solution when he writes, “The solution is very good at quickly and easily changing the levels of protection for each computer and server. It's very easy to control and to see what is happening with each computer. It's very easy to choose which computer I can look at and check.”

    Sophos Intercept X Endpoint is a comprehensive cybersecurity solution that combines the power of artificial intelligence (AI) with Sophos' deep expertise in cybersecurity to provide unmatched protection against sophisticated cyber threats, including ransomware, malware, exploits, and zero-day vulnerabilities. Sophos Intercept X Endpoint stands out for its innovative approach to endpoint security, leveraging advanced technologies and expert services to provide comprehensive protection. Its focus on prevention, detection, and response, combined with ease of use and scalability, makes it a preferred choice for organizations looking to strengthen their cybersecurity defenses.

    Harness the Power of a Deep Learning Neural Network

    Achieve unmatched endpoint threat prevention. Intercept X uses deep learning, an advanced form of machine learning to detect both known and unknown malware without relying on signatures.

    Deep learning makes Intercept X smarter, more scalable, and more effective against never-seen-before threats. Intercept X leverages deep learning to outperform endpoint security solutions that use traditional machine learning or signature-based detection alone.

    Stop Ransomware in Its Tracks

    Block ransomware attacks before they wreak havoc on your organization. Intercept X with XDR includes anti-ransomware technology that detects malicious encryption processes and shuts them down before they can spread across your network. It prevents both file-based and master boot record ransomware.

    Any files that were encrypted are rolled back to a safe state, meaning your employees can continue working uninterrupted, with minimal impact to business continuity. You get detailed post-cleanup information, so you can see where the threat got in, what it touched, and when it was blocked.

    Intelligent Endpoint Detection and Response (EDR)

    The first EDR designed for security analysts and IT administrators

    Intercept X Advanced with EDR allows you to ask any question about what has happened in the past, and what is happening now on your endpoints. Hunt threats to detect active adversaries, or leverage for IT operations to maintain IT security hygiene. When an issue is found remotely respond with precision. By starting with the strongest protection, Intercept X stops breaches before they start. It cuts down the number of items to investigate and saves you time.

    • The strongest protection combined with powerful EDR
    • Add expertise, not headcount
    • Built for IT operations and threat hunting

    Extended Detection and Response (XDR)


    Intercept X Advanced with XDR is the industry’s only XDR solution that synchronizes native endpoint, server, firewall, email, cloud and O365 security. Get a holistic view of your organization’s environment with the richest data set and deep analysis for threat detection, investigation and response for both dedicated SOC teams and IT admins.

    • Cross reference indicators of comprise from multiple data sources to quickly identify, pinpoint and neutralize a threat
    • Use ATP and IPS events from the firewall to investigate suspect hosts and identify unprotected devices across your estate
    • Understand office network issues and which application is causing them
    • Identify unmanaged, guest and IoT devices across your organization’s environment

    Managed Detection and Response

    • Threat Hunting - Proactive 24/7 hunting by our elite team of threat analysts. Determine the potential impact and context of threats to your business.
    • Response - Initiates actions to remotely disrupt, contain, and neutralize threats on your behalf to stop even the most sophisticated threats
    • Continuous Improvement - Get actionable advice for addressing the root cause of recurring incidents to stop them for occurring again
    Sample Customers
    Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
    Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
    Flexible Systems
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider11%
    Manufacturing Company11%
    Hospitality Company5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government8%
    Manufacturing Company8%
    Financial Services Firm8%
    REVIEWERS
    Manufacturing Company21%
    Financial Services Firm13%
    Security Firm13%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Manufacturing Company12%
    Government8%
    Financial Services Firm6%
    REVIEWERS
    Financial Services Firm15%
    Manufacturing Company15%
    Computer Software Company13%
    Educational Organization6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider8%
    Government7%
    Educational Organization6%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise16%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    REVIEWERS
    Small Business67%
    Midsize Enterprise11%
    Large Enterprise22%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise20%
    Large Enterprise52%
    REVIEWERS
    Small Business61%
    Midsize Enterprise17%
    Large Enterprise22%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise20%
    Large Enterprise43%
    Buyer's Guide
    CylancePROTECT vs. Intercept X Endpoint
    March 2024
    Find out what your peers are saying about CylancePROTECT vs. Intercept X Endpoint and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    CylancePROTECT is ranked 28th in EPP (Endpoint Protection for Business) with 37 reviews while Intercept X Endpoint is ranked 7th in EPP (Endpoint Protection for Business) with 96 reviews. CylancePROTECT is rated 8.0, while Intercept X Endpoint is rated 8.4. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Seqrite Endpoint Security. See our CylancePROTECT vs. Intercept X Endpoint report.

    See our list of best EPP (Endpoint Protection for Business) vendors.

    We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.