We performed a comparison between CylancePROTECT and Symantec Norton 360 [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP)."Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"It is stable and scalable."
"The most valuable feature is the analysis, because of the beta structure."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Ability to get forensics details and also memory exfiltration."
"The product's initial setup phase is very easy."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"This is stable and scalable."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"The deployment of updates is easy."
"A user can continue to add endpoints and the solution will continue to perform well."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue."
"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"Has good RAM capacity for the power I need"
"It provides confidence by ensuring software programs are virus free and file integrity through an online backup."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"I haven't seen the use of AI in the solution."
"ZTNA can improve latency."
"It takes about two business days for initial support, which is too slow in urgent situations."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"It should have better support for Windows and Mac."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"If they can add more features on top of their Persona feature that would be ideal."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"CylancePROTECT could be improved in its technical support and communication."
"The free online storage capacity is limited."
Earn 20 points
CylancePROTECT is ranked 27th in Endpoint Protection Platform (EPP) with 39 reviews while Symantec Norton 360 [EOL] doesn't meet the minimum requirements to be ranked in Endpoint Protection Platform (EPP). CylancePROTECT is rated 8.0, while Symantec Norton 360 [EOL] is rated 8.6. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Symantec Norton 360 [EOL] writes "Provides online backup in case of ransomware and hardware failure". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security, whereas Symantec Norton 360 [EOL] is most compared with .
See our list of best Endpoint Protection Platform (EPP) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.