CylancePROTECT vs Trend Micro Deep Security comparison

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10,056 views|7,518 comparisons
82% willing to recommend
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83% willing to recommend
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249 views|217 comparisons
94% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jan 28, 2024

We compared CylancePROTECT and Trend Micro Deep Security based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:

  • Ease of Deployment: The setup process for CylancePROTECT is generally straightforward, although some users find it difficult to manage at an enterprise level. Comparatively, Trend Micro Deep Security has a generally easy and straightforward initial setup, with reviews noting a quick installation process. The deployment time for CylancePROTECT can vary from a few minutes to a few weeks, while for Trend Micro Deep Security it can take a few days to three months.
  • Features: CylancePROTECT is praised for its simplicity in implementation, precision, proactive stance, and cutting-edge functionalities. Trend Micro Deep Security presents supplementary aspects like shielding against vulnerabilities, firewall protection, and bolstered security for data centers, which proves advantageous for sizable enterprises.
  • Room for Improvement: CylancePROTECT could benefit from enhancements in price, user-friendliness, features, agent control, stability, support, false positives and endpoint visibility. On the other hand, Trend Micro Deep Security could improve in reporting, handling dynamic threats, automated response, security, support and agent performance.
  • Pricing and ROI: Reviewers have described the setup cost of CylancePROTECT as having a wide range, from expensive to affordable, in comparison to other solutions like Kaspersky and Symantec. Customers' opinions on the pricing of Trend Micro Deep Security vary, with some finding it affordable and others considering it quite expensive. CylancePROTECT's ROI has not been calculated, while Trend Micro Deep Security has showcased positive ROI outcomes.
  • Service and Support: CylancePROTECT's customer service has received a range of feedback, with some mentioning the lack of effective technical support. On the other hand, Trend Micro Deep Security is highly regarded for its accessible and helpful support services.

Comparison Results: When comparing CylancePROTECT and Trend Micro Deep Security, CylancePROTECT is commended for its effortless implementation and precision, as well as its advanced AI-driven user behavior monitoring. However, it receives negative feedback regarding its cost, lack of user-friendliness, and excessive false positives. Conversely, Trend Micro Deep Security delivers supplementary capabilities like vulnerability protection and a firewall, receiving positive evaluations for its performance, customer support, and compatibility. Areas for improvement include reporting, handling dynamic threats, and affordability. Pricing differs for both solutions, and the customer support for Trend Micro is highly acclaimed.

To learn more, read our detailed Endpoint Protection Platform (EPP) Report (Updated: March 2024).
767,319 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain.""The price is low and quite competitive with others.""The product's initial setup phase is very easy.""Fortinet is very user-friendly for customers.""It is stable and scalable.""The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors""The console is easy to read. I also like the scanning part and the ability to move assets from one to the other.""Exceptions are easy to create and the interface is easy to follow with a nice appearance."

More Fortinet FortiEDR Pros →

"The solution is pretty easy to scale.""It is extremely simple to manage and deploy.""The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence.""The most functional item that we use is the process to turn off the false flags that it causes.""I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats.""Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected.""The solution is stable.""It provides good insight into the programs, applications, or websites that may need attention."

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"The initial setup was straightforward and we didn't have any problem with it.""Very user-friendly interface, easy to understand.""The traceback feature in XDR is amazing. You can trace back an attack. You can playback where an attack actually occurred and see how the attacker moved. We can easily show this to management, and it makes it easy to make them understand and convince them, which is the best thing.""DLP, Data Loss Prevention, and the complexity of how we manage the console and how this client, or this tool, will notify us when there is something going wrong within the server and endpoint, is good.""There are compliance issues for legacy applications and after applying OS security patches. The product's HIPS (Host Intrusion Prevention System) modules do the job for you automatically, without any downtime.""There is no competition for this product, as no other product provides HIPS, host-firewall, and anti-malware together.""It can scale well.""The file integrity and log inspection are game-changing features for us."

More Trend Micro Deep Security Pros →

Cons
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller.""ZTNA can improve latency.""The dashboard isn't easy to access and manage.""We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team.""The SIEM could be improved.""The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices.""The solution should address emerging threats like SQL injection.""Making the portal mobile friendly would be helpful when I am out of office."

More Fortinet FortiEDR Cons →

"The OPTICS component could be made more user-friendly with respect to giving people more information.""The solution’s technical support could be improved.""We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard.""The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT.""It's a good solution but some features just need to be updated.""The product must make the interface a little more user-friendly.""Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs.""Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."

More CylancePROTECT Cons →

"AWS products could become more compatible with intrusion detection products leveraging help from Trend Micro.""It would be helpful if they could send emails notifying their users about the recommended upgraded versions to address the newly discovered vulnerabilities.""Installation and operations may have issues on some machines owing to their configuration of the network cards as the product is a DPI driver.""It should have XDR and EDR integration. It would be nice if they can tie it up with an XDR or EDR.""Enhancements in agent performance are needed, specifically in reducing server utilization during scanning.""I would like to see XDR features and endpoint sensor become available.""The solution should focus on the EDR part and probably have an integrated data leak prevention module.""I would like to see an EDR function for the servers, as that would be useful for us."

More Trend Micro Deep Security Cons →

Pricing and Cost Advice
  • "I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
  • "There are no issues with the pricing."
  • "The price is comprable to other endpoint security solutions."
  • "The pricing is typical for enterprises and fairly priced."
  • "I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
  • "The pricing is good."
  • "I would rate the solution's pricing an eight out of ten."
  • "The hardware costs about €100,000 and about €20,000 annually for access."
  • More Fortinet FortiEDR Pricing and Cost Advice →

  • "Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
  • "The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
  • "​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
  • "Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
  • "Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
  • "We would just add more if there are new users, but right now you just need one license for per user."
  • "I think that the price we are paying is good for what it is."
  • "The monthly fee is $55 USD per user."
  • More CylancePROTECT Pricing and Cost Advice →

  • "On an AWS defined scope, it will cheaper than buying the on-premise service. We did a trial for the on-premise version, but we decided to go with the AWS version. We are downsizing our server room, and it didn't make sense to put more machines in there."
  • "Purchasing on the AWS Marketplace was easy. We decided to purchase this solution on the AWS Marketplace since we were already there."
  • "The pricing is fair."
  • "Our company chose to procure this product via AWS Marketplace due to regulatory requirements. We mostly use it in the AWS GovCloud."
  • "Purchasing on the AWS Marketplace is like shopping on Amazon Prime."
  • "We do pay-as-you-go pricing, which is good for us. We are working with Trend Micro's sales rep to see if we can have something similar for on-premise."
  • "We have saved a 50% ROI for the on-premise product. It gave us significant improvement overall in productivity, costs, and efficiency."
  • "We did not purchase it through the AWS Marketplace because we have used Trend Micro in the past."
  • More Trend Micro Deep Security Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection… more »
    Top Answer: Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team… more »
    Top Answer:The pricing is significantly high. The implementation of this solution required us to allocate additional funds beyond… more »
    Top Answer:I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown… more »
    Top Answer:Currently, we have competitive pricing for Cylance, which is affordable enough to consider. However, similar pricing can… more »
    Top Answer:Following the acquisition by BlackBerry, there has been a noticeable slowdown in development and the introduction of new… more »
    Top Answer:I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the… more »
    Top Answer:Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers -… more »
    Top Answer:The integration options of Trend Micro Deep Security have been particularly valuable.
    Comparisons
    Also Known As
    enSilo, FortiEDR
    Blackberry Protect
    Deep Security
    Learn More
    Overview

    Fortinet FortiEDR is a real-time endpoint protection, detection, and automated response solution. Its primary purpose is to detect advanced threats to stop breaches and ransomware damage. It is designed to do so in real time, even on an already compromised device, allowing you to respond and remediate incidents automatically so your data can remain protected.

    Fortinet FortiEDR Features

    Fortinet FortiEDR has many valuable key features, including:

    • Easily customizable
    • Real-time proactive risk mitigation & IoT security
    • Pre-infection protection
    • Post-infection protection
    • Track applications and ratings
    • Reduce the attack surface with risk-based proactive policies
    • Achieve analysis of entire log history
    • Optional managed detection and response (MDR) service

    Fortinet FortiEDR Benefits

    Some of the key benefits of using Fortinet FortiEDR include:

    • Protection: Fortinet FortiEDR provides proactive, real-time, automated endpoint protection with the orchestrated incident response across platforms. It stops the breach with real-time postinfection blocking to protect data from exfiltration and ransomware encryption.

    • Single unified console: Fortinet FortiEDR has a single unified console with an intuitive interface, which makes management easier. The solution automates mundane endpoint security tasks so your employees don’t need to do it.

    • Cost savings: With Fortinet FortiEDR you can eliminate post-breach operational expenses and breach damage costs.

    • Flexibility: Fortinet FortiEDR can be deployed on premises or on a secure cloud instance. With Fortinet FortiEDR, endpoints are protected both on- and off-line.

    • Scalability: Because Fortinet can be deployed quickly and has a small footprint, it is easy to scale up to protect hundreds of thousand endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Fortinet FortiEDR users.

    An Owner at a security firm says, "The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers. The customer has literally about 800 cash registers. That was the use case for Fortinet FortiEDR - to get that down into a tiny space. The only way to do that was to use this product because it had that ability to unbundle services that were a surplus.”

    Chandan M., Chief Technical Officer at Provision Technologies LLP, mentions, “The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.” He also adds, “The security is also very good and the firewall response is good.”

    Harpreet S., Information Technology Support Specialist at Chemtrade Logistics, explains, "It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

    DeAndre V., Senior Network Administrator at a financial services firm, states, “The dashboard is easy to follow and use. The deployment and uninstalling were easy. I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow. Exceptions are easy to create and the interface is easy to follow with a nice appearance.

    Blackberry Protect is a next generation artificial intelligence (AI) based endpoint protection platform (EPP) that prevents breaches and provides added controls for safeguarding against sophisticated cyberthreats. It uses predictive analysis to quickly and accurately find even the most advanced threats before they ever take place. Blackberry Protect’s cloud-based supercomputer mines hundreds of millions of files from all over the cloud, allowing it to predict and stop any hacker dead in their tracks.

    Blackberry Protect runs on a lightweight agent and requires no internet connection. Instead of taking up massive amounts of computing power, it typically requires less than 1% of a system’s available computing resources. In addition, it only needs to be upgraded if the model is improved, which means that you can run it on your local servers and have constant and uninterrupted access to it.

    Benefits of Blackberry Protect

    Some of the benefits of using Blackberry Protect include:

    • The use of advanced AI analytics to provide extremely fast protection. The solution scans any and all applications that attempt to execute commands in your system. If it determines that the application is a threat, then it will respond to the threatening action within milliseconds. The anti-viral software will cancel or disallow any actions that the application attempts to initiate.
    • Minimizing of potential threats by cutting off the access of unauthorized devices. Blackberry Protect allows users to determine which devices are allowed to run on their network. It enforces the security rules that your system administrators set and denies hackers the ability to penetrate your system through unapproved devices.
    • Uses less computing power while still providing your system with a robust level of protection. Blackberry Protect runs on a lightweight agent that requires you to devote a fraction of the computing power that similar solutions require. This ensures that your system does not have to sacrifice security for processing power.

    Reviews from Real Users

    The Blackberry Protect software stands out among its competitors for a number of reasons. Two major ones are the artificial intelligence and machine learning algorithms that the solution uses to detect and deal with threats and the ability to scale your level of protection according to your needs.

    PeerSpot user Donald D., the owner of Terra Controls, notes the value of having both artificial intelligence and machine learning in a single product when he writes, “The most valuable feature is the AI and ML-based virus protection that does not rely on signature-based detection methods. The way this product works is that it does not go to a central server to pick up the latest virus definitions. Instead, it's a processor-powered search that checks to see if anything out of the ordinary is running on your machine. It looks for anomalies and cancels processes that do not look normal. For example, if a program tries to read the registry and then make a change, but it hasn't been authorized, then it is assumed to be a bad actor and the process is canceled or the action is disallowed.”

    PeerSpot user Orlando B., Head of Systems at SKN Caribecafe Ltda, noted how this program is not a one-size-fits-all solution when he writes, “The solution is very good at quickly and easily changing the levels of protection for each computer and server. It's very easy to control and to see what is happening with each computer. It's very easy to choose which computer I can look at and check.”

    Trend Micro Deep Security is a comprehensive solution for endpoint security and server protection, which prevents ransomware attacks and unauthorized access attempts. Its valuable features include tracing back attacks, antivirus protection, endpoint detection and response, firewall-based solution, threat detection, predictive machine learning and AI monitoring, VPM, virtualization, and sandboxing. 

    The solution is easy to use, scalable, stable, and reliable, with good technical support. It has helped organizations perform well against malware and vulnerabilities, provide patching from the Protection Cloud, and improve their security posture.

    Trend Micro Deep Security Features

    Trend Micro Deep Security has many valuable key features. Some of the most useful ones include:

    • Server virtualization: Trend Micro Deep Security allows you to secure your virtual environment while gaining the benefits of virtualization, such as increased efficiencies and ROI. Security that is virtualization-aware preserves productivity and allows for higher VM densities.
    • Desktop virtualization: Trend Micro Deep Security provides the best security for a wide range of virtual desktop scenarios. Its anti-malware, intrusion prevention, web application protection, firewall, and other security features are optimized for VMware VDI environments. This ensures that the virtual desktops and underlying host are not impacted by a security agent.
    • VMware NSX integration: The integration of NSX within the Trend Micro Deep Security platform improves security deployment automation while also enhancing virtual environment protection. Trend Micro Deep Security enhances the advantages of micro-segmentation by adding security policies and capabilities that follow VMs everywhere they go.
    • Virtual patching: Virtual patching solutions from Trend Micro Deep Security provide immediate security while removing the challenges of emergency patching, repeated patch cycles, and costly system downtime. Virtual patching with Trend Micro Deep Security keeps your servers and endpoints secure while lowering the risk of breach disclosure costs.
    • Cloud protection: Agentless and agent-based deployments from Trend Micro Deep Security give various cloud implementation options with cross-cloud administration. This protects your servers, applications, and data.
    • Virtualization security: Trend Micro Deep Security protects virtual desktops and servers from zero-day malware and network-based threats. This can reduce the impact of resource inefficiencies and emergency patching.
    • Cloud security: Service providers and modern data center managers can use Trend Micro Deep Security to deliver a safe multi-tenant cloud environment with security policies that can be extended to cloud workloads and managed centrally with consistent, context-aware policies.

    Reviews from Real Users

    Trend Micro Deep Security stands out among its competitors for a number of reasons. Two major ones are its robust data and loss prevention feature and its patch management, which saves users money. PeerSpot users take note of the advantages of these features in their reviews:

    One PeerSpot reviewer, a Senior Security Advisor at a healthcare company, writes, “DLP, Data Loss Prevention, and the complexity of how we manage the console and how this client, or this tool, will notify us when there is something going wrong within the server and endpoint, is good.”

    Nadeem S., CEO at Haniya Technologies, notes of the solution, “Patch management is most valuable. The major selling point of Deep Security is that it is based on the cloud. Deep Security is for the servers and databases of data centers, and generally, for patch management, you have to shut down the machines, and then you have to restart them. So, they need shutdown time, which is a cost.”

    Sample Customers
    Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
    Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
    Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider11%
    Manufacturing Company11%
    Educational Organization5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government8%
    Manufacturing Company8%
    Financial Services Firm8%
    REVIEWERS
    Manufacturing Company20%
    Security Firm12%
    Financial Services Firm12%
    Construction Company8%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Manufacturing Company12%
    Government8%
    Financial Services Firm6%
    REVIEWERS
    Financial Services Firm18%
    Healthcare Company16%
    Computer Software Company16%
    Comms Service Provider10%
    VISITORS READING REVIEWS
    Educational Organization32%
    Computer Software Company12%
    Financial Services Firm7%
    Government6%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise16%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    REVIEWERS
    Small Business67%
    Midsize Enterprise11%
    Large Enterprise22%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise20%
    Large Enterprise52%
    REVIEWERS
    Small Business33%
    Midsize Enterprise22%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise42%
    Large Enterprise41%
    Buyer's Guide
    Endpoint Protection Platform (EPP)
    March 2024
    Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: March 2024.
    767,319 professionals have used our research since 2012.

    CylancePROTECT is ranked 27th in Endpoint Protection Platform (EPP) with 39 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 80 reviews. CylancePROTECT is rated 8.0, while Trend Micro Deep Security is rated 8.6. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Trend Micro Deep Security writes "Offers excellent endpoint protection and great stability ". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Kaspersky Endpoint Security for Business, whereas Trend Micro Deep Security is most compared with Trend Micro Apex One, CrowdStrike Falcon, Microsoft Defender for Endpoint and Symantec Endpoint Security.

    We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.