We performed a comparison between SentinelOne Singularity Complete and Cynet based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. Cynet offers strong ransomware protection and an intuitive interface. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. Users suggest improving network monitoring and strengthening integration with other tools. Cynet needs to expand device support and add customization options.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Cynet's customer service is consistently lauded for its excellence. They have a dedicated support team that is available round the clock, and they also have a contingency plan for urgent incidents.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. Customers generally view Cynet's pricing and licensing experience as affordable and a good value for its features.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransom attacks. Other users noted its valuable dashboard data and low CapEx requirements. Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data.
Comparison Results: Our users prefer SentinelOne Singularity Complete over Cynet. They highlight the solution's effectiveness in mitigating threats and protecting against ransomware. Users also appreciate its comprehensive protection, user-friendly interface, and valuable features like Ranger functionality. Cynet users suggest improvements in device support, customization options, and network monitoring.
"I like how Microsoft XDR and the other Microsoft products are integrated into a single unified security stack covering identity access management, endpoint protection, email, cloud applications, etc."
"Another noteworthy feature that I find appealing in Microsoft Defender is the credit-backed simulation. This feature enables organizations to train their users on effectively responding to phishing emails through a simulated training environment."
"It's a great threat intelligence source for us, providing alerts for things it detects on the network and on the machines. We've used it often when there is a potential incident to see what was done on a computer. That works quite nicely because you can see everything that the user has done..."
"I like the easy integration and advanced possibilities. We can implement it at customer sites in a few clicks, but we can also dive deep and drill down to extended features. There's a very good starting point to get into this product and all the features from Defender."
"In Microsoft 365 vendor products, monitoring and connectivity across all Microsoft and third-party connectors enable viewing of all activity within those environments."
"Microsoft 365 Defender is simple to upgrade."
"The EDR and the way it automatically responds to ransomware and other attacks are valuable features."
"Defender XDR has a feature called the timeline that lets you track all activities. It helps a lot with investigations."
"I have found the continued support and pretty much all the features to be valuable. They all stand out as being positive. It continues to detect unusual activity when it's supposed to, and so far we haven't had any issues."
"The most valuable feature is the monitored support behind it."
"It is a very stable solution...It is a very scalable solution...The initial setup of Cynet was easy."
"A good feature is how the solution packages varied information into a single dashboard that's readable and meets our needs."
"The visibility it gives is excellent."
"The initial setup is very fast and very easy."
"It is quite stable. I would rate the stability of the solution a nine out of ten."
"The most valuable aspect of this solution is that it is a complete solution, which makes cyber security very free and almost perfect. There is no such thing as perfect cyber security, but as far as it can go, sign it comes close to being perfect and holistic. Cynet is always comprehensive from the perspective of functionality, as well as from the standpoint that it encompasses not only technology but also processes and people. The triad of people, processes, and technology is crucial and should always be in place. To my knowledge, no other product or platform combines all three components into one, but Cynet does."
"The most valuable feature of Singularity Complete is the Ranger function."
"The anti-ransomware capability to analyze the threats and user-friendliness are the most valuable features."
"The offline protection offered by SentinelOne Singularity Complete for my devices is valuable."
"Our organizational risk has been reduced."
"SentinelOne is very lightweight. It doesn’t consume much memory of endpoints. Endpoints don't hang, and machine performance doesn’t get impacted. Their technical support is also very nice."
"SentinelOne Singularity Complete has a valuable feature that allows us to install the agent on every endpoint and extract all asset information for reporting purposes in our live inventory."
"The solution is easy to set up."
"The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers manage their platform."
"The dashboard should be easier to use. There is also improvement needed in the reporting when it comes to exporting or scheduling reports."
"I'd like to see a wider solution that includes not only desktop devices but also other devices, such as servers, storage cabinets, switching equipment, et cetera."
"At times, when we have an incident email and we click on the link for that incident, it opens a pop-up, but there is nothing. It has happened a couple of times."
"Microsoft frequently changes the names of its products, sometimes even renaming entire portals or features."
"There are other SIEM solutions that are easier to use, mainly based on the creation of rules, use cases, and groups."
"Correctly updated records are the most significant area for improvement. There have been times when we were notified of a required fix; we would carry out the fix and confirm it but still get the same notification a week later. This seems to be a delay in records being updated and leads to false reporting, which is something that needs to be fixed."
"Defender also lacks automated detection and response. You need to resolve issues manually. You can manage multiple Microsoft security products from a single portal, and all your security recommendations are in one place. It's easy to understand and manage. However, I wouldn't say Defender is a single pane of glass. You still need to switch between all of the available Microsoft tools. You can see all the alerts in one panel, but you can't automate remediation."
"The message trace feature for investigating mail flow issues should add more detailed information to the summary report... if they could extend the summary report a little bit, make it more descriptive, ordinary administrators could understand what happened and that the emails failed at this or that point. That way they would know the location to go to try to correct it and to prevent it from occurring again."
"I cannot provide more details about Cynet's automation features. While Cynet claims to be automated, the specifics of this automation are unclear. They claim to have a high capability to detect and block attacks, but I am cautious about companies that claim to solve every problem without limitations. It does help in identifying malware on the network but doesn't specifically identify vulnerabilities."
"One thing to note is that I highly recommend adding a deep learning-based prevention environment as an additional layer to Cynet. However, I always advise my customers to start with Cynet or XDR, for example, and then focus on the people, technology, and processes involved. This is the best approach to ensure that you are not breached with ransomware. While Cynet can prevent most attacks, there have been cases where ransomware has been quicker than Cynet's detection capabilities. In these situations, an additional tool is necessary to ensure complete protection, and that is what I sell as well."
"Could have better integration with other security applications."
"They have some things in the pipeline, we understand, and they're going to be able to support Android and all these other devices soon. The key is the devices - which is an aspect that is lacking right now. Every company has that problem, not just Cynet."
"We'd like something that makes it easier to manage specific points."
"A support center in Asia is needed."
"The reporting is a little weak and could be improved. The other downside is that Cynet does not use the local time zone. It's based off of Greenwich Mean Time."
"An administration feature will be useful for Cynet."
"Singularity Complete's process stream has room for improvement."
"SentinelOne's customer service has room for improvement."
"I would appreciate it if they would consider providing a comprehensive vulnerability assessment report that goes beyond just application vulnerabilities."
"I would like to see a better mobile app so that I could look through my phone at the alerts and not have to go to the website. They should make it a little more mobile-accessible."
"We had some stability issues when we started working with SentinelOne."
"The role-based access is in dire need of improvement. We actually discussed this on a roadmap call and were informed that it was coming, but then it was delayed. It limits the roles that you can have in the platform, and we require several custom roles. We work with a lot of third-parties whom we rely on for some of our IT services. Part of those are an external SOC function where they are over-provisioned in the solution because there isn't anything relevant for the level of work that they do."
"In terms of improvement, the documentation could be better. I would also like to see SingularityOne compatibility with Huntress, and the tighter integration between them would bring more to the table."
"Communication and documentation could be improved."
More SentinelOne Singularity Complete Pricing and Cost Advice →
Cynet is ranked 15th in Endpoint Protection Platform (EPP) with 35 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 176 reviews. Cynet is rated 8.8, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Cynet is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, ESET Endpoint Protection Platform, Cortex XDR by Palo Alto Networks and Darktrace, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and VMware Carbon Black Endpoint. See our Cynet vs. SentinelOne Singularity Complete report.
See our list of best Endpoint Protection Platform (EPP) vendors, best Extended Detection and Response (XDR) vendors, and best Endpoint Detection and Response (EDR) vendors.
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