We performed a comparison between Cynet and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cynet offers strong ransomware protection and an intuitive interface. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Cynet needs to expand device support and add customization options. Users suggest improving network monitoring and strengthening integration with other tools. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: Cynet's customer service is consistently lauded for its excellence. They have a dedicated support team that is available round the clock, and they also have a contingency plan for urgent incidents. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: Customers generally think Cynet is affordable and a good value for its features. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"Fortinet is very user-friendly for customers."
"NGAV and EDR features are outstanding."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The product detects and blocks threats and is more proactive than firewalls."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Ability to get forensics details and also memory exfiltration."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"I like that it is possible to use the solution to check more information about the users' devices."
"In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpoints and network data for a comprehensive view of threats."
"The interface is exceptionally clear and easy to understand."
"Cynet is light and transparent when downloaded. The product's data aggregation is also valuable since you can see everything you need on a page."
"The visibility it gives is excellent."
"I like that you can implement it in the managed service portfolio."
"The initial setup is simple and user-friendly."
"A good feature is how the solution packages varied information into a single dashboard that's readable and meets our needs."
"Helps to protect our organization from known attacks."
"Great security and very user friendly."
"It's good for large organizations. It's able to handle a lot of users."
"The solution's application control feature is very, very powerful."
"The fact that it has centralized management is the most valuable feature."
"Threat protection has always worked well."
"Stability-wise, it is very good and we have had no trouble."
"The product blocks computer viruses."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The only minor concern is occasional interference with desired programs."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The support needs improvement."
"I haven't seen the use of AI in the solution."
"Making the portal mobile friendly would be helpful when I am out of office."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Its dashboard is not so good. On the dashboard, they don't show the count for client endpoints, which is a failure of this product. This count should be shown on the dashboard. I have 1,000 clients, but I can't see it anywhere on the dashboard."
"I think the technical support could be better."
"Compliance reports need to improve."
"Management of the console could be simplified and made more user-friendly because right now it's not very easy to use."
"They have some things in the pipeline, we understand, and they're going to be able to support Android and all these other devices soon. The key is the devices - which is an aspect that is lacking right now. Every company has that problem, not just Cynet."
"In terms of what could be improved, I would say the usability of this product for new threats. Meaning, not everything which is new is properly seen by the product and not all the required actions are taken."
"I would like to see support for mobile protection and some additional reports included."
"We'd like something that makes it easier to manage specific points."
"Nowadays, threats are changing, and they are moving more towards script control and zero-day attacks. So, we would like to have more control similar to an EDR solution. Symantec Endpoint Protection has certainly come a long way as a traditional antivirus, but because the threats are changing, we would like to have more EDR features so that we have a detailed view of the source from where the infection entered the environment and whether it has tried to connect any other endpoint. It should provide such a detailed view for investigation. It should protect against zero-day threats, etc. These are the key enhancements that can make it a complete solution for any enterprise. Currently, we have seen organizations going for two solutions: antivirus and EDR. With both these capabilities, it would be a complete package."
"I know they were just bought out by Broadcom and there have been some difficulties with Broadcom as far as getting license renewals, etc. Mostly, due to the fact that it's confusing, even for the vendor, people are turned off by it. The vendors are telling us that it can take weeks for them to get a renewal quote, nevermind the actual renewal."
"Its interface needs improvement. Its interface is very old, and it needs a new look. Other solutions, such as Sophos and BitDefender, have a better and more modern interface, whereas Symantec has had the same interface for a while. There has been no enhancement in the interface. They should update and provide a better interface in 2022 for a better user experience for their customers."
"It would be nice to be able to manage the endpoints a bit further. A valuable attribute would be the management of software inventory, software deployment, and third-party software deployment. I would like to see the ability to deploy and delete unlicensed software. Many users try to install what they shouldn't, so that would be really useful."
"Symantec needs to develop some reporting features and notifications. For instance, if the server is not on or it's shut down. There should also be time-based USB control."
"I would like to see fileless attack protection."
"The enterprise edition does not report attacks on external devices."
"If a machine is infected by ransomware, it's hard to recover the data. We don't have any data on the client, so we're not overly concerned about that. Still, it would be nice to have this feature if there are any future problems."
Cynet is ranked 14th in EPP (Endpoint Protection for Business) with 35 reviews while Symantec Endpoint Security is ranked 5th in EPP (Endpoint Protection for Business) with 138 reviews. Cynet is rated 8.6, while Symantec Endpoint Security is rated 7.6. The top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Cynet is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Microsoft Defender for Endpoint, Darktrace and Trellix Endpoint Security, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our Cynet vs. Symantec Endpoint Security report.
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